Quick Facts About Luxor Nail Spa
Luxor Nail Spa has garnered a mixture of positive and negative reviews from customers. To thoroughly assess the strengths and weaknesses of the establishment, we will analyze the comments provided.
Starting with the positive remarks, there were several customers who expressed satisfaction with their experiences. One customer commended the pedicure services, stating that they were the best they had received. Another individual praised the staff for their attentiveness and the quality of their work, specifically highlighting their daughter's impressive nails. This demonstrates that Luxor Nail Spa excels in providing top-notch pedicure and manicure services in at least some instances.
Additionally, a customer expressed their appreciation for the speed and outcome of their SNS treatment, suggesting that Luxor Nail Spa is efficient and skilled in this particular service. This positive feedback contributes to the establishment's reputation and potentially attracts customers seeking quality SNS treatments.
On the other hand, some customers had negative experiences at Luxor Nail Spa. One person said that they were promised long nails but were informed later that this service was no longer provided. This inconsistency or potential miscommunication could lead to disappointment for customers who have specific preferences. However, the customer mentioned that they still enjoyed the pedicure service, indicating that Luxor Nail Spa maintains competence in that aspect.
Moving on to more severe complaints, one customer had an unpleasant encounter with the staff, claiming that they were rude and displayed favoritism towards older customers. They also expressed dissatisfaction with the quality of their fiance's nails, citing uneven application and untidy cuticles. This negative feedback suggests a lack of professionalism and inconsistency in delivering satisfactory results.
Furthermore, another customer reported an extremely long wait time and expressed disappointment when the technician closed the salon without finishing their nails. This situation signifies poor customer service, as the salon should prioritize completing the services of existing customers before closing. The customer questioned whether they would return to Luxor Nail Spa, indicating that their experience may discourage future patronage from dissatisfied customers.
Two customers also mentioned issues related to the durability and quality of the treatments. One customer reported that their nails started lifting less than a week after a fill-in, while another stated that their sister's full set quickly chipped and lacked a clear coat. These problems could indicate inadequate application techniques or low-quality products, leading to dissatisfaction and potential health risks, as one customer even discovered a bacterial infection on their nails.
In summary, Luxor Nail Spa has both strengths and weaknesses. Positive aspects include exceptional pedicure services, satisfactory SNS treatments, and friendly staff. On the other hand, the establishment has received criticism due to inconsistent communication, poor quality control, unprofessionalism, and subpar application techniques. Addressing these weaknesses would be crucial for Luxor Nail Spa to enhance customer satisfaction and maintain a positive reputation in the industry.
Best TL Reviews
I give they 5 stars cause I love my long nails which they said they will not be doing anymore. I still will go for my pedicure cause it is the best. When I return, I’ll see if they will do my long nails again.
We love this place. They always get my pedicure & manicure right. My daughter refuses to go anywhere else. Michael did hers & he was so attentive. Her nails really look amazing. Thank y’all so much!!
I went in around lunch With my fiance they were severly rude to my fiance for her being a younger customer and did all the older people first. They were supposed to do dip on my fiancee and they were super sloppy and rushed the whole time once they actually started her nails. They servd at least three people that came in after her before her. Picked her skin up to the point it was bleeding on her cuticles All of the nails are a different shape size and thickness. Both mine and her nails where super bumpy and uneven. Overall not worth the price and time going in there. I paid over $130 dollars to have to come home and fix our nails.
Didn't take long and my nails came out so good! Favorite place to get SNS done!
Very unprofessional. I understand that you have a lot of business at times but if someone is there for 2.5 hours waiting for TJ to do their nails then closing time comes, it not professional to say I’m leaving since we are closed. I thought that you finish the people that’s in your place of business first. I’m not sure I’ll be back to support this place. I work hard for my money and baby it spends anywhere! I wish I could give 0 stars because this is not the first time they done some foul things.
One of the best places to get your nails and feet done. Very friendly staff and they are amazing at what they do. Will definitely will be coming back again. Highly recommend this nail shop.
Second time going here and I must say I really don't have any complaints. They do a great job on your foot! Nails & toes really lasted 3 weeks.
Less than a week ago for a fill in and one of my nails is already lifting. Pedicures aren’t worth $30 dollar. My sister got a full set and it looks like her nails are at least 2 weeks old. They didn’t put a clear coat on her nails so they’ve already chipped. Never coming back
Update: took the nails off before going to another nail salon and discovered I have greenies on some of my nails which is an bacterial infection from the nails not being properly sealed.
Place Pictures
Luxor Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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