Straight Ahead

+1 248-874-0518

4000 Baldwin Rd, Auburn Hills, MI 48326 United States of America

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Quick Facts About Straight Ahead

Straight Ahead place has several strengths based on the comments provided. First, their products are highly praised for their effectiveness. Customers consistently mention that their hair straighteners leave their hair smooth, shiny, and soft. The serum and shampoo and conditioner are also commended for their positive impact on the hair. The straighteners are said to be of high quality compared to other brands, with one customer noting a significant difference between their previous straightener and the one from Straight Ahead place.

Secondly, the sales staff at Straight Ahead place are commended for their excellent customer service. Multiple comments mention specific salespeople who were helpful, knowledgeable, and patient. These staff members are praised for their ability to explain products clearly and provide valuable advice on hair care. The saleswoman named Anna is specifically mentioned as having an awesome personality and being friendly and upbeat. Lucas is also highlighted for his attentiveness and professionalism.

Another strength of Straight Ahead place is the warranty offered on the products. One customer mentions buying a straightener with a lifetime warranty, which adds value to the purchase and provides assurance in case of any issues with the product.

Additionally, Straight Ahead place seems to have a strong online presence and positive word-of-mouth. Customers mention recommending the products to family and friends, indicating that the brand has gained a good reputation.

Despite these strengths, there are a few weaknesses mentioned in the comments. One customer mentions that after three months of use, one of the ceramic plates on their straightener cracked. This is seen as a significant issue, especially considering that the previous cheaper straighteners they have used did not have this problem. Furthermore, it appears from the reviews that the company does not have a return policy for defective products, leaving the customer disappointed and unable to return or exchange the item.

Another weakness mentioned is regarding the brush that comes in the combo set. One customer describes it as a piece of junk that does not work at all. This suggests that the quality of the brush does not match the quality of the straightener, leading to dissatisfaction among customers who purchase the combo set.

In conclusion, Straight Ahead place has several strengths, including effective and high-quality hair straighteners, commendable customer service, and positive word-of-mouth. However, there are some weaknesses, such as a lack of return policy for defective products and the poor quality of the brush in the combo set. Overall, Straight Ahead place appears to be a reputable brand with satisfied customers, but there are areas for improvement.

Best TL Reviews

Alejandro hooked me up with an amazing deal for a hair straightener! The best straightener I ever had! My hair is smooth and shiny.

I ended up buying the serum and the shampoo and conditioner too which I liked a lot.

Critiano sold me flat iron and I really like it.

He was very kind and patient and he taught me how to do curls.

I definitely saw big difference between this one and the one I have at home.

I bought the serum treatment too and it’s help to my hair a lot.

I can’t wait use it again at home.

I visited the mall with my daughter and Anna stopped us. Let me tell you she is an excellent sales woman. She has an awesome personality very friendly and upbeat. I honestly didn’t even really need a flat iron but she sold me but I admit I love this flat iron versus mine and the hair serum is amazing too. Absolutely love her!!!

I actually really love the straightener even though I got talked into getting it I did I paid $150 or so. It's been 3 months now and one of the ceramic plates are cracked. This bums me out cuz I usually buy cheaper straighteners and have never had one crack. And from the reviews it's looking like there's nothing I can do about it they're not going to help or return it .So as sad as it is I won't be able to return for any more additional tools knowing they no longer have return policies or that the equipment sometimes we do this.

Lucas was very attentive! He explained the products like a professional and was very knowledgeable on hair care. He even informed and assisted on information pertaining to my husband’s beard using their custom vitamins oil. Additionally, he did my hair as demonstration to the products before purchasing. Now, because of him I got my own mini hair salon at home; blow dryer, flat iron and serum/oils for a great price! (Will be my spot for Christmas shopping for my mom and sister) You need to go see him.

I bought it for my girlfriend i got a great deal from Fernando at great lakes crossing. With a lifetime warranty.

I LOVE this company’s products. I have naturally curly hair which I am not a big fan of. However, I have the straightener(purple) which I use often! Also, I use the Shampoo and Conditioner when I wash my hair. I’ve noticed that a little goes a long way and a both bottles last me a while! It’s definitely worth it. My hair always feels smooth and my stylist said since using this product that my hair is actually a lot healthier. I was concerned about the price at first, but now I that I have seen the value, I know that it’s worth it. I will say that I’ve seen bad reviews, but I just think that people are not using the product as directed. Follow the directions and you will see results! 10/10 would recommend! I’ve showed it to my family and they even love the product now!

My husband bought me the straightener and brush combo last year. I was super skeptical.... but very impressed with the flat iron. Its really great and leaves my hair soft and silky. It is quick and easy to use and doesn't damage my hair. Love it.

The brush however....is the biggest piece of junk i have ever seen! Does absolutely nothing. I am actually going to throw it in the trash. Don't get fooled paying extra for the combo set!!!