Lake Nail & Spa

+1 573-348-1188

5151 Osage Beach Pkwy, Osage Beach, MO 65065 United States of America

Open Today: -

Quick Facts About Lake Nail & Spa

Lake Nail & Spa has both strengths and weaknesses, as indicated by the comments provided.

One of the strengths of Lake Nail & Spa is their prompt service. According to a positive review, they always accommodate customers right away when appointments are made in advance, eliminating the need for waiting. This efficient service is highly valued by customers, as it saves their valuable time. The reviewer also mentions that even if there is a wait, it is worth it due to the excellent work done by the technicians. This suggests that the quality of their services is competent, which is another strength of the establishment. The reviewer highlights that the pricing is decent, indicating that Lake Nail & Spa offers good value for money. The friendly nature of the staff also contributes to the positive experience, as they create a welcoming and comfortable atmosphere for customers.

On the other hand, a negative review indicates several weaknesses of Lake Nail & Spa. The customer expressed disappointment with the quality of the service received. The technician did not meet their expectations when trying to achieve a glittery orange look for their nails. Instead, the technician attempted a plain orange design, and the final result was not smooth. The customer had to request multiple nail filings to address the issue, suggesting a lack of attention to detail and proper execution. Additionally, the reviewer did not have a pleasant experience with the technician, indicating a potential lack of customer service skills and a lack of professionalism.

Another weakness highlighted by a different reviewer is the lack of attention given during a pedicure session. The reviewer suggests that calluses were not properly removed, and the polish was applied unevenly, giving a chunky appearance. This indicates a lack of precision and attention to detail during the service. The reviewer has even scheduled an appointment with their regular nail technician to fix the unsatisfactory result, which further emphasizes the subpar quality of the service received.

One of the strengths of Lake Nail & Spa is its cleanliness, as mentioned in a positive review. The reviewer was impressed with the cleanliness of the establishment, suggesting that hygiene is a priority for the business. This is an important strength, as a clean and sanitary environment is crucial for a nail salon to ensure the well-being of its customers.

However, a negative review highlights a serious weakness of Lake Nail & Spa, which is poor customer service. The reviewer explains that they called ahead to inform the salon of a slight delay but upon arrival, they were informed that a member of their party would not be serviced. The reviewer notes that the staff member was rude and unaccommodating, which reflects negatively on the overall customer experience. This kind of behavior can deter customers from returning and give a negative impression of the establishment.

In conclusion, Lake Nail & Spa has strengths such as prompt service, competent work, decent pricing, a friendly atmosphere, and cleanliness. However, they also have weaknesses, including issues with attention to detail, inconsistent quality, and poor customer service. It is important for the salon to address these weaknesses and consistently improve their services to ensure customer satisfaction and loyalty.

Best TL Reviews

Fu is Amazing!! They always get me right in when I call ahead of time for an appointment no waiting! But they do excellent work so if there is a wait it’s well worth the few extra minutes!!!! Ill be coming back, always decently priced, super gentle, and very friendly!

I honestly would give 0 stars if I could. I asked for a glittery orange. What I got was horrible. She tried to do a plain orange at first. I had to ask for my nails to be filed again multiple times because they were not smooth (finished product.still not smooth). The woman who did my nails was not pleasant. Would not suggest, will not return.

Ran over after starting laundry! Love the family owned business! Everyone was very polite. And the business is very clean.

This place was rated the BEST on the Lake??? Why? Didn't give a good Pedi... Didn't rub/ message feet, no one after us . sucked... Rude & wife didn't speak English while trying to communicate?... Do not recommend

Absolutely loved them.They took myself in 10 minutes before they closed.Did a fantastic job and tyvm for taking us when you were so ready to go home!

They were nice people, but they did the entire process out of order. They put zero effort Into removing calluses, and my polish was put on in chunks. Definitely not smooth at all. It looks terrible. I've set up an appointment for my regular nail tech to redo it when I get back home.

Great place to get nails done. Very friendly. I took my cousin for her first pedicure and she loved it.

Called to say we'd be about 10 minutes late. They said ok...we got there and they didn't service a member of our party. ( a new mom who needed a pamper day) The one young girl was rude and said they couldn't do it and there were no other customers waiting. Customer service was very bad.