Quick Facts About UNI Beauty Supply
Strengths:
1. Friendly and helpful owners and staff: Multiple comments mention the excellent customer service at UNI Beauty Supply. The owners and Kim, in particular, are highlighted for being friendly, helpful, and accommodating. This can create a positive and welcoming atmosphere that encourages customers to return.
2. Wide range of products: Customers praise the store for having a diverse selection of hair products, accessories, wigs, and hair pieces. This indicates that UNI Beauty Supply is well-stocked and able to meet the varied needs and preferences of its customers.
3. Good hair quality: One customer specifically mentions loving the hair quality at UNI Beauty Supply. This suggests that the store stocks high-quality hair products, which can be a significant advantage for customers looking for reliable and long-lasting options.
4. Reasonable prices: Several comments mention that the prices at UNI Beauty Supply are reasonable. This can be a strength for the store, as customers are usually looking for good value for their money, especially in a competitive market.
5. Positive feedback from repeat customers: The fact that some customers mention being repeat customers indicates that UNI Beauty Supply has been successful in building a loyal customer base. This can be attributed to the store's strengths, such as customer service and product selection.
Weaknesses:
1. Uncomfortable shopping experience: One customer mentions feeling uncomfortable due to a store employee closely following them throughout their shopping experience. This indicates that the store may have an issue with intrusive or overbearing staff, which can deter potential customers and create a negative impression.
2. Overpriced and stale-looking wigs: One comment states that the wigs at UNI Beauty Supply are overpriced and stale-looking. This suggests that the store might face challenges in maintaining the freshness and quality of its wig inventory, which can affect customer perception and satisfaction.
3. Limited range of services: While the comments focus on hair products and accessories, there is no mention of other beauty services or offerings at UNI Beauty Supply. The absence of such services could be a weakness for customers seeking a one-stop shop for all their beauty needs.
4. Lack of diversity in staff: Based on the comments, it seems that most of the employees at UNI Beauty Supply are described as "friendly," "helpful," and "awesome." However, there is no mention of diversity among the staff. This lack of diversity might limit the store's ability to cater effectively to a diverse customer base and provide a inclusive shopping experience for all.
5. Limited geographical reach: One customer mentions driving to UNI Beauty Supply from outside of Pensacola specifically for hair stores. While this comment indicates that the store has a reputation beyond its geographical location, it also suggests that UNI Beauty Supply may have limited market reach compared to competitors located in more centralized areas. This could restrict potential growth and expansion opportunities.
Best TL Reviews
I will never go here again. When I walked in the store, the short Asian lady literally followed me step by step , aisle by aisle, & would pretend to be doing things when I looked over, it was very uncomfortable. I had never been to this store, in fact I don't even live in Pensacola but drove here for the hair stores. Wigs are over priced & stale looking. Never again! Wish I could give it NO STARS.
Loved the hair quality and she loved her braids done by me
The owners are so friendly and helpful that's why I love coming to the store. I always find what I need here.
Normally I only enter these types of stores begrudgingly. I hate spending my money where I don't feel respected. From this day forward, if I absolutely must go in one, it will only be UNI. Owner was very friendly. Store clerk was helpful. Prices were reasonable.
Best selling hair has literally everything you need
I always find what I need here from hair products, accessories, wigs, hair pieces etc. Kim is one I know that is so sweet & helpful every time I go there.????
They're always so friendly. Especially to repeat customers like myself.
Great customer service. This is my favorite beauty supply in Pensacola. Kim is awesome. She's extremely helpful and friendly.
UNI Beauty Supply Info
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Opening Hours
Monday | 09:00 AM - 07:00 PM |
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Tuesday | 09:00 AM - 07:00 PM |
Wednesday | 09:00 AM - 07:00 PM |
Thursday | 09:00 AM - 07:00 PM |
Friday | 09:00 AM - 07:00 PM |
Saturday | 09:00 AM - 07:00 PM |
Sunday | 09:00 AM - 06:00 PM |
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