Quick Facts About Top Cut
Strengths:
1. Positive customer experiences: Many customers have expressed that they have always had a great experience at Top Cut. This indicates that the salon has a good track record of satisfying customers and providing a pleasant environment.
2. Customer loyalty: The comment about the whole family going to see Laura every 3 months indicates that the salon has been successful in building long-term relationships with customers, earning their loyalty and repeat business.
3. Skilled staff: Tammy received praise for cutting a customer's hair exactly how they wanted it. This suggests that the staff at Top Cut possess the necessary skills to meet customer preferences and deliver satisfactory results.
4. Fair pricing: Several comments mentioned that the salon offers reasonable prices for their services, which can be a significant advantage in attracting customers who are price-conscious.
Weaknesses:
1. Lack of experience with certain services: One comment mentioned that the staff at Top Cut may not have the expertise or experience to perform highlights effectively. This suggests that the salon may have limitations in terms of specialized services, potentially leading to customer dissatisfaction.
2. Inconsistent quality: The comment about the missed expectations with highlights and dyeing the hair black and bleaching it simultaneously indicates that the salon may be inconsistent in delivering the desired results. This can impact the salon's reputation and lead to customer disappointment.
3. Rude customer service: One customer expressed dissatisfaction with the service, claiming that they were ignored and others were served before them. This suggests a potential issue with customer service and the need for improvement in the overall experience.
4. Limited options for additional services: The comment about extra charges for shampooing and drying the hair indicates that Top Cut may not provide these services as a standard part of their offerings. This may be seen as a weakness compared to other salons that include these services in their pricing.
In conclusion, while Top Cut has strengths such as positive customer experiences, customer loyalty, skilled staff, and fair pricing, it also faces weaknesses in terms of lack of experience with certain services, inconsistent quality, instances of rude customer service, and limited options for additional services. Addressing these weaknesses can help the salon better meet customer expectations and enhance their overall reputation.
Best TL Reviews
Always have a great experience there! My whole family goes to see Laura every 3 months so we can stay well groomed year round!
The staff was very nice. But I don’t think they have the experience to do highlights. I made an appointment to get my hair done. I wanted black and red highlights as you can see from the pictures that is not how it turned out!! Also ice never seen someone dye it black and bleach it at the same time? Completely disappointed .
Tammy was great!! She cut my daughter Kattie’s hair exactly how she wanted it. She took her time and it’s perfect! Thank you Tammy.
Just rude let two people pass me I was here for 30 min and buy pass with with two people walk in never come here a again
Took daughter for hair cut the lady was awesome
They lady that did my hair here was super sweet and kind. She did it exactly how I wanted it which was a simple trim to the length, a undercut shave, and a fringe touch up to my bangs. In total it came out to 16 dollars. I would recommend.
I took my 3 year old son here because his normal place was closed. The lady that helped me was very nice. My son kinda freaks out about the sound clippers make so I asked if she could just do a scissor cut as short as she can get. She did! And it looked great! My son wasn't scared and it went pretty smooth! They were all really nice and the price is reasonable also!!
I only go here because it’s the only place I know where I live . I was forced to get a trim because I wanted bangs and it was going to be 16$ just for that so he told me might as well get the haircut. Also shampoo and drying hair they charge extra .
Top Cut Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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