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Foxy Nails & Spa

+1 401-714-0029
540 Reservoir Ave, Cranston, RI 02910 United States of America
Open Today: 09:00 AM - 07:30 PM

Quick Facts About Foxy Nails & Spa

Foxy Nails & Spa is a nail salon that has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the salon, let's break down the comments.
Starting with the pros, it is mentioned that the salon is clean, nice, and can accommodate customers even when they need to squeeze in. The friendliness of the staff is also highlighted, with one comment mentioning that the nail technician did a good job and constantly checked if everything was okay. Another positive aspect is the affordability of the services, as one customer states that Foxy Nails & Spa is cheaper than their previous salon and provides better results.
On the other hand, several negative comments point out various weaknesses of the salon. One issue that arises is the poor application of glue during nail services, with a couple of customers reporting that their nails fell off after a few days. Additionally, one customer mentions that the shaping of the nails can be off. These recurring issues with nail quality and durability indicate a lack of consistency and attention to detail in the salon's nail application processes.
Another weakness highlighted by one customer is the unprofessional behavior of the staff. They mention that when they called ahead to get a new set of nails, they were met with refusal and aggression from the technician. They also experienced pain and discomfort during the nail service, indicating poor technique and care from the staff.
In terms of hair services, one customer praises the professionalism, cleanliness, and convenience of the salon when it comes to dreadlock services. They recommend the salon for anyone looking for quality services in that area.
However, when it comes to manicure services, another customer strongly expresses their dissatisfaction. They mention that the owner herself performed the service, but failed to clean their cuticles and did not properly understand their request for a red color. This lack of attention to detail and poor communication resulted in a disappointing experience for the customer.
Overall, the strengths of Foxy Nails & Spa include a clean and nice environment, affordability, and friendly staff. However, the weaknesses include inconsistent nail quality, poor application techniques, unprofessional behavior from staff, and a lack of attention to detail in certain services.
In order for Foxy Nails & Spa to improve, they should focus on addressing the weaknesses mentioned by customers. This could involve additional training for staff to ensure proper nail application techniques, improved communication and customer service skills, and a stronger emphasis on attention to detail during services. Regular customer feedback and satisfaction surveys can also help the salon identify areas for improvement and monitor progress. By addressing these weaknesses, Foxy Nails & Spa can work towards providing a consistently excellent experience for their customers.


Best TL Reviews

Con:I’ve gone to this salon a few times & really have tried to give them a chance but I think I’m onto the next. the last couple times my nails kept falling off. I’m not sure if they don’t apply enough glue but this time my nails lasted 4 days and I lost 3
mind you my nails weren’t constantly in water, I never hit them on anything so I just took them all off no use in paying $45 gel nails just to pay more. Shaping can be off as well
Pros: they are clean, nice & will squeeze you in
Very friendly and my nail lady did a good job. Always asked if everything was OK with what she was doing. Also way cheaper than the previous place I was going to and did a better job
Called hours ahead and said I needed nails taken off and a new set because my nails under were to long, lady proceeds to say she doesn’t have time so I can only get a fill and she tried to rip off one of my nails and it hurt so bad I ripped it off myself, aggressive and when filing my nails felt like I was going to start bleeding, my nails came out good but my thumb nail is crooked, won’t return.
Very nice. I have been going there for years. Service is excellent. Stop by and get a super pedicure.
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I went here for dreads, first twist. They are the most profesional, clean and convenient when it comes to charges. I recommend this place to my friends and anyone looking for quality dreadlock services.
Good music and fun too.
Best nail place around! All the techs do a great job! I faithfully go every 2-3 weeks and always walkout happy! Only nail place you can simply walk in and not worry who your tech is because they all do great work! Keep it up ladies! You are the best!
My girl was V as nail tech and did such a phenomenal job I do recommend these girls to all in RI who wants good nail service great atmosphere there’s a Spanish technician too very friendly and nice loved ???? my experience with them yesterday from Marta ♥️
I will NEVER go back here. Yesterday, I went to get a manicure of dip n powder. To start off, the owner herself did my nails. Didn’t even clean my cuticles to begin with!!! I am so disappointed. I asked her if I can do red and that I wanted red for christmas. I showed her 2 colors just for her to tell me that number 22 is red. I am so freaking upset with this place, $35 wasted. I called and asked for a refund and she says “if you want a refund you come in and i take everything off for you”. You know what I didn’t even go back because i said what if she ruins my nails even more, my nails are burning so much. Never will
I go back.

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Foxy Nails & Spa Info

Amenities

Accessibility
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday 09:00 AM - 07:30 PM
Tuesday 09:00 AM - 07:30 PM
Wednesday 09:00 AM - 07:30 PM
Thursday 09:00 AM - 07:30 PM
Friday 09:00 AM - 07:30 PM
Saturday 09:00 AM - 07:30 PM
Sunday Closed

How to go there

Location