Quick Facts About Big Boy's Barber Shop®
Strengths:
1. Cleanliness: Big Boy's Barber Shop® is praised for its cleanliness, creating a comfortable and hygienic environment for customers. This attention to cleanliness enhances the overall experience.
2. Skilled Barbers: Many customers have had positive experiences with the barbers at Big Boy's Barber Shop®. They appreciate the skill and attention to detail displayed by the barbers, resulting in satisfactory haircuts.
3. Patience with Kids: Carlos, one of the barbers at Big Boy's Barber Shop®, is specifically mentioned for his patience with children. This is a significant strength as it caters to families and makes the experience enjoyable for both children and parents.
4. Friendly Staff: The overall friendliness of the staff is positively acknowledged. Customers appreciate the welcoming and pleasant demeanor of the staff members.
5. Consistency: The barbers at Big Boy's Barber Shop® consistently provide satisfactory haircuts. Several customers mention that, regardless of the barber, they have never been disappointed with the quality of the service.
Weaknesses:
1. Long Wait Times: The most common complaint about Big Boy's Barber Shop® is the extended wait times. On busy days, customers have reported waiting for as long as three hours. This can be frustrating for those looking for a quick and efficient haircut.
2. Lack of Communication: Some customers have complained about the lack of communication regarding wait times or availability. In one instance, a customer arrived shortly before closing, only to find that the door was locked without any prior notice. Improved communication could enhance the customer experience.
3. Limited Parking: The availability of parking spaces is limited, with only three spots available at a time. This can be inconvenient, especially during peak hours. Additionally, there is a risk of getting towed if parking in the adjacent boba shop's parking lot, resulting in additional costs.
4. Appointment Policy: The requirement of a $25 appointment fee is seen by some customers as a drawback. This policy may discourage walk-in customers who are not willing to pay extra or those who prefer a more spontaneous approach to getting a haircut.
5. Potential Customer Dissatisfaction: The comment about Big Boy's Barber Shop® creating a "monopoly" and potentially driving away customers due to long waits and additional charges highlights a potential weakness. It suggests that some customers may be dissatisfied with the wait times and appointment policy.
In conclusion, while Big Boy's Barber Shop® has several strengths, including cleanliness, skilled barbers, patience with kids, and friendly staff, there are areas in need of improvement. The long wait times, lack of communication, limited parking, appointment policy, and potential customer dissatisfaction should be addressed to enhance the overall customer experience and attract more clients.
Best TL Reviews
I used to come here often. Wait time is between 1 hour to 3 hours depending on the day. One time I came about an hour before they closed. They saw me walking toward the door and literally I saw through the glass the man ran to lock the door. No courtesy of letting me know they were fully booked or anything. These people don't know how to act just cause they been getting busier. Parking is mediocre only 3 cars at the time. Don't park in the boba shop you'll get towed up 200$ per night.
Big Boy’s Barbers are the Best Barbers!
The shop is super clean inside, and waits are never that long to get in a seat, especially if you get an appointment ahead of time. Whenever I go, Carlos is my man, cutting my hair for the couple of years and he’s never done me wrong. Then again, you can’t go wrong with anyone else there!
Yesterday was my first time here. I brought my little brother and usually when he gets haircuts he can't stay still. But Carlos honestly did such an amazing job. My little brother wasn't moving and loved his haircut after. I highly recommend coming to this barbershop and if you have kids definitely ask for Carlos. He has so much patience with kids! I will definitely be coming back!
I been taking my son there for many years it's a great place best hair cuts. Everyone there is super nice and excellent service
Ever since day one that I started coming here i knew it was a good spot to get a cut. They all are good barbers, therefore go ahead and pick whichever. My boy Wil has been cutting my hair for as long as I been going to the shop. He always puts in work keeping my hair looking good every time. You just ask for the cut and he does it no questions asked. To top it off he is very easy to get along with. So if your trying to get haircut this shop is very good.
I've been going to big boys for some years now, no matter who I've had cut my hair I have yet to be disappointed. They'll take care of you. Shoutout to my barber Carlos though.
My spot to take my boys to get a fresh cut book ur appointment with Soco he’s a really nice guy really friendly n treat my boys great super clean shop well recommend
Good place to get a haircut, but the wait is horrible if you dont have a appointment which is $25. They've created a monopoly and probably drive future customers away from the long waits and having to pay extra to be seen in a timely manner.
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Big Boy's Barber Shop® Info
Amenities
Health & safety
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Appointment required
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Mask required
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Temperature check required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:00 AM - 06:00 PM |
| Sunday | 08:00 AM - 01:00 PM |
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