Pet Supplies Plus Lodi

+1 209-333-7330

1411 S Stockton St, Lodi, CA 95240 United States of America

Open Today: -

Quick Facts About Pet Supplies Plus Lodi

Pet Supplies Plus Lodi has several strengths that make it a popular choice for pet owners. Firstly, customers appreciate the wide variety of products available for different types of pets, including dogs, cats, fish, hamsters, snakes, and birds. This ensures that pet owners can find everything they need in one place, saving time and effort.

Another strength of Pet Supplies Plus Lodi is the cleanliness and organization of the store. Customers value the well-maintained environment, as it creates a pleasant shopping experience. The store's cleanliness also reflects the attention to detail and care that the staff put into their work.

Additionally, many customers praise the customer service at Pet Supplies Plus Lodi. The staff is described as polite, friendly, and helpful. Some customers even mention that the employees go the extra mile by greeting them by their first name, which creates a personalized and welcoming atmosphere.

The availability of adoption services within the store is also seen as a strength. This feature allows customers to give a home to animals in need while also providing convenience. The fact that the store partners with local veterinarians and has a VIP Pet Wellness clinic further demonstrates their commitment to pet health and welfare.

Price matching is another strength of Pet Supplies Plus Lodi. Customers appreciate the store's willingness to match the prices of competitors, ensuring that they get the best deal possible. This price matching policy shows that the store values customer satisfaction and wants to offer the most competitive prices.

Despite these strengths, there are a few weaknesses that customers have noted. Some customers feel that the customer service could be improved. Although the staff is generally perceived as nice, a few customers mention that they can be somewhat curt or lacking in knowledge about the products they carry. This lack of knowledge can be frustrating for customers who are seeking expert advice or recommendations.

Another weakness mentioned by a customer is the limited selection of pet supplies. Although the store is praised for its organization and cleanliness, some customers feel that the variety of products available for their pets' needs is small. Expanding the selection could attract a wider range of customers and cater to a greater variety of pets.

In conclusion, Pet Supplies Plus Lodi has several strengths that contribute to its popularity. The store offers a wide variety of products for different types of pets and maintains a clean and organized environment. The staff is generally friendly and attentive, and the inclusion of adoption services and a VIP Pet Wellness clinic adds value to the store. However, there are some areas that could be improved, such as staff knowledge of products and the variety of pet supplies available. Overall, Pet Supplies Plus Lodi is a recommended pet store for those in the area.

Best TL Reviews

I wish I could give it more stars as this is my favorite chain of pet stores, as they supply all the regular things that I get for my fur child (I spend more money on her than myself). Most everybody that works there is nice, yet a bit curt, but the store is well organized and clean.

What removes all the stars is I felt that the customer service was a bit lacking as well as the knowledge about the products that they carry in general. If they had a little bit more personal experience with what they recommend as a good product or something that they have researched at the least it would greatly increase my star rating.

They're good people to deal with and they have a large variety of dog and cat and other types of food. And they have fish, hamsters, snakes and birds along with the products to take care of them! The people that work there are very good at taking care of the customers with whatever they can help the customers with their pets (Babies)

Buy all my pet supplies there. Store is organized and clean. Customer service is great! They greet me by my first name I go there so much????

I think the selection for your pet's needs were small. The staff were very polite and friendly. The best thing i felt Totally Pleased with was You Can Adopt a Pet right there in the store!!!

Took a cat that had been dumped on our school grounds here because he had an upper respiratory infection. The vets and staff there were amazing with him. The store is great and has a lot to choose from. Highly recommend!

Pet Supplies Plus previously known as Discount Pets, is my favorite and my dog's favorite store in town. It's a large store with a huge assortment of many different types of pet supplies for a large variety of pets.

I've been shopping this store spanning three decades and they always have the best selection and prices in town! It's great seeing employees who I've known for many years, Leslie and Carole are outstanding people! They are above and beyond great! Your pet will have a great retail therapy session shopping this store.

Plus, this store has a wonderful walk-in VIP Pet Wellness clinic. Dr Catherine Hagan is Amazing!

PSP also price matches if you show proper proof of lower price from another local competitor.

My dog loves shopping here! I have to watch him as he likes to taste test the treats!

Great place to bring your pet and use their pet wash. Convenient for bathing all size of pets. They have 3 wash stations that are available.

Love love love this place. They’ve the best staff ever attentive and helpful. I was trying on a new dog harness and the veterinarian just stopped by to explain to me how to put it on!

The prices are comparable to other stores but I do think that the quality is better. I would much prefer this place to Petsmart or Petco. Would visit you again anytime I’m in the area