CK Beauty Supply

+1 803-814-2768

6813 Two Notch Rd, Columbia, SC 29223 United States of America

Open Today: -

Quick Facts About CK Beauty Supply

CK Beauty Supply has received a mix of positive and negative comments from customers. In this analysis, we will examine the strengths and weaknesses based on the comments provided.

Starting with the strengths, one recurring theme is the positive customer service provided by Mr. Kim, the owner. Several customers mention how friendly, funny, and caring he is. This personal touch makes customers feel valued and builds a sense of loyalty towards the store. The commenter who has been a customer since she was 17 years old highlights Mr. Kim's treatment of her and her family as part of his own family. This strong relationship with customers is a significant strength for CK Beauty Supply.

Additionally, the store is praised for having great deals and a wide selection of products. Customers appreciate the affordability and variety offered by the store, making it their go-to place for their hair needs. The commenter who owns a braiding salon specifically appreciates the frequent inventory updates, which is beneficial for businesses that require a variety of products.

Customer service is mentioned as another strength. The friendly and helpful staff, particularly a young lady in the wigs section, is praised for going above and beyond to assist customers. This personalized assistance and willingness to share their own experiences help customers who may be unsure about their purchases, creating a positive shopping experience and ensuring customer satisfaction.

Another strength highlighted by a customer is the lack of constant surveillance in the store. While some beauty supply stores in Columbia reportedly follow customers around the store due to theft concerns, CK Beauty Supply does not engage in this practice. This creates a more comfortable shopping environment and shows trust in their customers.

Moving on to the weaknesses, one significant issue raised is the perception of the owner as rude and inconsiderate by some customers. The commenter who drove from Charleston specifically mentions the owner's behavior, expressing their disappointment and frustration with his attitude. Furthermore, they emphasize the importance of African American customers to his business and even mention a similar store in Charleston that went out of business due to negative reviews and word-of-mouth.

The negative perception of the owner's behavior is a potential weakness for CK Beauty Supply. Customer service and the attitude of the owner play a crucial role in shaping the image of a business and attracting or repelling customers. If more customers share this negative perspective, it could hurt the store's reputation and patronage.

Another weakness mentioned by a commenter is the relatively small size of the store. While some customers appreciate the less crowded atmosphere, others may prefer a larger space with more product options. This could potentially limit the store's appeal to a wider customer base, particularly those who prioritize a broader selection.

In conclusion, CK Beauty Supply has various strengths and weaknesses. The store's strengths include the personal touch provided by Mr. Kim, excellent customer service, great deals, a wide selection of products, and a lack of constant surveillance. On the other hand, weaknesses include concerns about the owner's attitude and behavior and the relatively small size of the store. Evaluating these strengths and weaknesses will help potential customers make informed decisions about their shopping preferences. It is worth noting that these comments represent the experiences of a limited number of customers, and further research is needed to gain a complete understanding of CK Beauty Supply’s strengths and weaknesses.

Best TL Reviews

I'm not a fan of these foreigners. They make money off of the Hebrew community but they give NOTHING back. My purchase was $2.00.

I have been dealing with Mr. Kim since I was 17 years old and I am 36 now. He is the funniest and nicest hair store owner I ever encountered. He doesn’t only treat me and my daughter wonderfully he treats my mom, my daughter’s dad and his family and my friends like family also. A lot of people don’t understand his tone and demeanor but I promise you will never find a hair store owner more caring and sincere as him.

Always my favorite go to hair store for all my needs

The young lady that help me was absolutely nice, friendly, honest and experienced. She went over and beyond to help me because I'm clueless when it comes to purchasing hair. She definitely knew what she was talking about and even gave me her personal experience.

My favorite place in Columbia, great deals!!

I love this store, I was looking to buy 2 wigs but was very indecisive about what i wanted, the sales lady in the wigs section was so nice and patient with me, also out of all the beauty supply stores I've been in in Columbia they are about the only ones that dont follow you through the store (which I kind of understand due to ppl stealing) but I'm not one of those ppl. great store, great selection and great customer service.I will be shopping there more often

I drove from Charleston to visit hair stores in Columbia. The owner at this store, in my opinion, is the most rude, unkind, inconsiderate merchant on the face of the planet. I cannot understand why he cannot comprehend that without African American customers, he will be waiting on unemployment. Listen everybody, we don't need him! He needs us!!! We had a store in Charleston and the owners had the exact same disposition as he does. From their features, I believe that they are of the same culture. People kept writing negative reviews and passing the word about the nasty attitudes of the Asian/Korean or Chinese couple that owned the store.

Guess what???? That store is GONE!!!! People stopped patronizing them.

And please be careful because he owns a lot of the stores in Columbia by different names. I refuse to reward bad behavior.

In my opinion .... the worst!!!!!!!!

I love this store because it's never crowded, not too big but definitely not small.....and Mr. Kim is a really cool guy. He gets new inventory frequently too for someone like myself who owns a braiding salon.