5 Star Barbers

+1 717-412-8822

2310a Walnut St, Harrisburg, PA 17103 United States of America

Open Today: -

Quick Facts About 5 Star Barbers

Strengths:

1. Skilled barbers: According to multiple comments, the barbers at 5 Star Barbers Place are skilled and capable of delivering a good haircut regardless of the customer's hair type or style preference. This indicates a high level of expertise and proficiency among the barbers.

2. Positive atmosphere: Several comments mention the good vibes and positive atmosphere at the barber shop. This suggests that the overall environment is welcoming and comfortable for customers, contributing to a positive experience.

3. Attention to detail: One comment specifically mentions the attention to detail exhibited by a barber named Luis. This implies that the barbers pay close attention to the small details of the customer's haircut, ensuring a precise and well-executed result.

4. Customer loyalty: One comment mentions a longstanding customer relationship, indicating that customers are satisfied with the service at 5 Star Barbers Place and continue to patronize the shop over an extended period. This suggests a high level of customer loyalty.

5. Professionalism: A comment highlights the professionalism of the barbers, emphasizing their talent and skills. This indicates that the barbers conduct themselves in a professional manner, meeting customers' expectations and delivering high-quality service.

Weaknesses:

1. Communication issues: One comment mentions a language barrier, with a customer being unable to communicate with a barber due to a lack of English-speaking skills. This indicates a potential weakness in the shop's ability to cater to customers who do not speak Spanish, which may limit their ability to serve a diverse customer base.

2. Long wait times: One negative comment describes a lengthy wait time of over 2 hours. This suggests that the barber shop may struggle with managing customer appointments and providing timely service, potentially leading to customer dissatisfaction.

3. Lack of cleanliness: A negative comment highlights the cleanliness issues at the barber shop, specifically mentioning a dirty couch and hair not being cleaned off the floor after each customer. This indicates a weakness in maintaining cleanliness standards, which may negatively impact the overall customer experience.

4. Pricing and tipping concerns: One comment mentions potential pricing-related issues, with the barber asking for additional money and requesting a tip of ten dollars. This implies a potential weakness in transparency and clarity around pricing, potentially leading to customer frustration or dissatisfaction.

5. Limited cultural diversity: One comment mentions the barbershop being the "best Spanish barber shop around" but does not mention whether they cater to customers from different cultural backgrounds. While this may not necessarily be a weakness, it suggests a potential limitation in terms of appealing to a more diverse clientele.

In conclusion, based on the comments provided, 5 Star Barbers Place demonstrates strengths in terms of skilled barbers, positive atmosphere, attention to detail, customer loyalty, and professionalism. However, weaknesses exist in the form of communication issues, long wait times, lack of cleanliness, pricing and tipping concerns, and potentially limited cultural diversity.

Best TL Reviews

Very disgusting barber shop, if you don't ask the price, he will ask you for more money, they will ask you for a tip of ten dollars! ! ! Everyone be careful! The most disgusting thing is that I have a very long hair in the back.

Everyone here is skilled, expect good vibes as the barbers take care of you here. Need a something simple, they got you. Need something crisp, yup they got you. I've seen everyone from kids to elderly, are you from the city, no worries, are you from the back sticks of coal county, all good. They've covered any type of client hair type. You won't be disappointed.

Best Spanish barber shop around here ????

I'm happy for Google by allowing me to share my pictures????????????

Dope shop!!! The owner Emil has been cutting me and my kids hair off and on for years. He is very skilled and precise. He has never disappointed!

Extremely impressed with the atmosphere, and every barber hard at work????. I never leave reviews for anything, but I felt it necessary to go out of my way after my 2nd Haircut from Luis. I was impressed with his technique and attention to detail, (I have been to many barbers) never have I felt like a celebrity or that I under paid for a haircut.

I watched other barbers as they cut and saw what I believed to be a high standard to be a barber in this shop. I would take a haircut from all of them, props to the owner. Again Luis has earned my business and the shop has truly earned this review.

Worst barber shop experience ever! I was not greeted or told anything when I walked in. There were two barbers. One left and did not come back for 1.5 hours. The other barber was taking care of the person before me and that took more than 1.5 hours. When I tried to ask the barber a question, his customer told me that he does not speak English, and the customer also told me to leave rudely if I could not wait. I sat there for more than 2 hours. The couch was very dirty and they did not even clean the hair on the floor after each customer! If you are not hispanic and you are a clean person, don’t go here.

Ive been coming to this shop for the last 3 years, followed them from their previous location. Exellent service. All barbers are very profesional and talented. Best barbershop in town