Quick Facts About Perfect Nails and Spa
Perfect Nails and Spa is a nail salon with both strengths and weaknesses, as indicated by the comments from various customers. In this analysis, we will examine the strengths and weaknesses of the salon based on the comments provided, and provide a comprehensive view of the business.
Starting with the strengths, one recurring positive comment is about the quality of the pedicures offered at Perfect Nails and Spa. One commenter states that they have been to many other nail salons in the area but keep coming back to Perfect Nails and Spa for their pedicures. This indicates that the salon has expertise and skill in providing high-quality pedicures, which is a significant strength. Additionally, another commenter mentions that they have been going to this salon for 10 years and the staff is patient with their kids. This shows that the salon is family-friendly and accommodating to different customers, which is an important attribute for customer satisfaction and loyalty. Furthermore, the commenter mentions that the salon is clean and the staff is friendly, which are essential qualities for a positive salon experience.
Another strength mentioned in the comments is the professionalism and skill of specific nail technicians. One commenter specifically mentions Holly, who consistently does a good job and is described as wonderful and professional. This highlights the expertise and consistency of some nail technicians at Perfect Nails and Spa, which is crucial for customer satisfaction and loyalty.
Moving on to the weaknesses, one significant complaint mentioned in the comments is the use of cheap products and the nails not lasting. One commenter states that their nails started separating and popping off less than a week after getting them done. This highlights a major weakness in the quality of the products used by Perfect Nails and Spa, as well as the lack of durability in their nail applications. This issue is further exacerbated by another commenter who complained that their nails completely separated from their real nails just a week after getting them done. This indicates a serious flaw in the longevity and quality of the nail services provided by the salon.
Another weakness highlighted by a commenter is the broken website link. The commenter states that they tried to forward the website link to friends but it did not work properly. This reflects a lack of attention to detail and professionalism in the salon's online presence, which can have a negative impact on potential customers and their ability to view the services offered. Fixing this issue and maintaining an updated and functional website is essential for attracting and retaining customers.
Furthermore, another weakness mentioned by a commenter is the uneven and sloppy job done on their nails. They had to go to another salon to have their nails fixed, indicating a lack of attention to detail and quality control in the salon's services. This is a significant weakness that can lead to customer dissatisfaction and negative reviews.
Additionally, a major complaint in one of the comments is the high prices charged by Perfect Nails and Spa. The commenter mentions paying $53 for just polish and a lip/brow wax, which they consider to be excessively high. This indicates a weakness in terms of the salon's pricing strategy, as it may be driving away potential customers due to the perceived lack of value for money.
In conclusion, Perfect Nails and Spa has several strengths, including the quality of their pedicures, patient and friendly service towards families, and skilled professionals like Holly. However, the salon also has notable weaknesses, such as the use of cheap products leading to nails not lasting, a broken website link, the occurrence of uneven and sloppy jobs, and high prices. Addressing these weaknesses will be crucial for the salon to maintain and improve customer satisfaction, loyalty, and attract new customers.
Best TL Reviews
Pedicures are the best here. I’ve lived in the area for about a year now and have been to just about every place to find “my nail place” and I’ve been back 3 times. The only thing is, their website link is broken. I tried to forward it to a few friends so they can look at the services but it doesn’t work properly
CHEAP PRODUCTS. NAILS DO NOT LAST. LESS THAN A WEEK MY NAILS ARE SEPARATING AND POPPING OFF!!! TERRIBLE CUSTOMER SERVICE TRYING TO COVER UP THEIR MISTAKES!!!
THIS PLACE IS A JOKE. It's not even worth 1 star but i wasn't given the option of none.
A week later my nails are completely separated from my real nails ! Not just one or two, either. More like 7 !!
I called the salon to address the issue, I was told to come in they would "take a look and get them fixed for me"...I specifically said I was not paying for them to be fixed, BRYAN reassured me with "yes that's okay we will fix them for you after we take a look when can you come in"
. I'm here the next day as scheduled just to be laughed at and turned away because today marks two weeks they've been on and I'm due for a fill in & they aren't fixing my nails !!!! Their products are cheap and they won't even offer a discount to their customers even when THEY MESS UP!!!!!! Take the advice and do not waste your money here like my friend and I did !!
Also, would like to add, that I am no where near hard on nails. I literally sit home or work from home every day!! ????
BTW.IF YOUVE READ THIS FAR, THANKS FOR HEARING ME OUT &&& if you're looking for a clean, super friendly, detail oriented and professional, go to SPRING MILLS NAIL LOUNGE ! ????????
GOOD DAY????✌????
Very sloppy job. My nails were uneven and looked like they needed a fill in just a week after being done. Holly did them. Will never go there again. Have to go to another salon to have them fixed
I have been going to this salon for 10 years. They're patient with my kids. Clean salon and friendly service. Everyone does a great job. I give them 5+ stars!
I have been going here since they opened. Moved away, but still come back when I am in town. Today I came in just for polish, lip/brow wax. My total was $53!!!! THAT IS INSANE!!! I paid it. But I will NEVER go back again. $33 for gel polish only. That is beyond unreasonable. Very disappointed.
I've been going here since they opened. They are like family ????. The shop is clean n comfy and the staff are professional. I Always love my nails! Pedicures are so relaxing. Next I'm going to try permanent makeup!!
They have treated me as Family, my nails always look and feel lovely, and I highly recommend these wonderful individuals and their wonderful business❤
I've been coming here for 6 weeks, I usually go to euro or Q nails. I really like Perfect Nails and Spa. They do a good job, prices are good and this is the first time my set of nails have stayed on this whole time and I have very short nails. Holly does my nails everytime and she's wonderful, professional, and does a great job. Thank you Holly. I'll be seeing you soon.
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Perfect Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
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| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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