Quick Facts About Lovely Nails
Lovely Nails place has several strengths based on the comments provided. One strength is the excellent customer service. Many customers mentioned that they felt welcomed and valued by the staff. The employees are described as friendly, sweet, and attentive to the needs of the customers. This positive interaction creates a welcoming and comfortable environment for clients.
Another strength of Lovely Nails is the quality of their services. Several customers mentioned that they were satisfied with the outcome of their manicures and pedicures. The nail technicians are praised for their attention to detail and ability to understand the customer's preferences without explicit instructions. The longevity of the manicures is also noted, indicating that the products and techniques used are of high quality.
The cleanliness of the salon is also mentioned as a strength. Customers appreciated the well-maintained tools and the clean environment. This aspect is important as it ensures the safety and hygiene of the salon. The presence of a fish tank also adds to the overall ambiance and cleanliness of the salon, making it a visually appealing space.
Another strength of Lovely Nails is their reasonable prices. Many customers mention that the prices are great, especially considering the quality of service provided. This affordability factor is attractive to customers and can potentially attract new clients who are looking for value for their money.
The family-run nature of the salon is also mentioned as a strength. Customers appreciate the personal touch and the dedication of the staff. The familiarity and rapport between the staff and regular customers create a sense of trust and loyalty.
However, there are also some weaknesses that can be identified based on the comments. One weakness mentioned is the lack of attention given to new and potential clients. One customer specifically suggested that the salon should make an effort to acknowledge and welcome new clients. This indicates a potential area for improvement when it comes to customer engagement and making new customers feel valued.
Another weakness mentioned is the experience of one specific nail technician. A customer noted that her nail popped off shortly after a fill due to the incorrect shaping of her nail. This suggests that there might be inconsistencies in the skills and techniques of the individual nail technicians. It is important for the salon to ensure that all technicians are adequately trained and consistently deliver high-quality services.
In conclusion, Lovely Nails place has several strengths including excellent customer service, high-quality services, cleanliness, reasonable prices, and being family-run. These positive aspects contribute to the satisfaction and loyalty of their customers. However, there are also some weaknesses that should be addressed, such as the need to improve customer engagement and potentially address inconsistencies in the skills of the nail technicians. By addressing these weaknesses, Lovely Nails can continue to enhance their strengths and provide an even better experience for their customers.
Best TL Reviews
I finally found my place. Been searching for a good pedicure salon in and around Downers all summer. I finally found it. Kent @ Lovely Nails in Lisle. He knew what I wanted before I said a word. A+++++++ I will be going back.
I adore this place and the family that runs it. The quality is ad good as day one when we started going over 15 years ago. Our favorite place for nails by far
This place is great! They're super busy, but work fast and efficiently. I got a no chip manicure for $35. You can tell a lot of people were regulars because the way they greeted each other. I also liked they have conversations with their customers. Will definitely be going back.
I have been to at least 20 different nail salons since I moved to Illinois and have been EXCEPTIONALLY dissatisfied with each one. Until I came here! The prices are great, they don't argue with me when I tell them what I want done, they didnt skimp on the details just for times sake, the tools were clean and well maintained. The staff was all very friendly and inviting. This is now my go to salon.
Needed a pink and white fill. The place I normally go is farther from my new house so I came here bc their pedicures are good. My nail popped off days after bc of how the guy shaped my nail (which is wrong). I had this beautiful pink and white ombré and now it’s ruined. The fill isn’t even the same color of my pink. I said something he told me when he was done it would match. My nails are lifted from the top. Honestly the WORST fill I ever had. The man needs to retire.
This picture is from a fix up. My nails had chipped the first time. But I was able to come in to let them know. They were happy to fix my nails. I wasn’t mad. It’s okay! No worries. Thank you for making my nails look amazing! Chrome is a hard color to keep, this is after a week. The customer service here is simple and great. Very friendly people working here. It is clean environment. Love the fish tank. Will be back here again.
I went last week. My first time ~ I had the lady at the first station. She did a wonderful job with my manicure & pedicure. I havent had that done in years since the pandemic started. My feet felt amazing! and my nails were cleaned up. Wooohoo!
The price was reasonable. But I do agree with some of the comments. You really need to acknowledge your patrons. Especially potential new clients and regulars. Please take a moment and make them feel welcomed. My suggestion is to warm up the place with photos and etc. A woman's touch wouldn't hurt.
But besides that, the service was good.
Love love lovely nails! They are always so sweet, take their time, and creative. Susan and Tweet are amazing and always. So is the whole staff. It's family ran which I love. They are play attention to your needs and very careful with any concerns you have. They take their time. I always schedule an appointment because I come far now, but when I lived close They would take me as within 15 minutes as a walk in.
I been coming here for 12 years!!!! I HIGHLY recommend them. I am pretty high maintaince when it comes to my nails so when I find a place I commit. I take them seriously and love them!
5 stars ???? all day everyday!!!!
Lovely Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 08:30 AM - 05:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
How to go there
Location
Places