Sassy Nails | Hangtown Village Square

+1 530-622-2700

1234 Broadway Ct, Placerville, CA 95667 United States of America

Open Today: -

Quick Facts About Sassy Nails | Hangtown Village Square

Sassy Nails | Hangtown Village Square has received mostly positive comments, indicating that it has several strengths. Firstly, customers praise the quality of the nail services provided. Both Sami and Nancy are frequently mentioned as skilled nail technicians who consistently do a great job. Customers specifically mention that their nails turned out exactly as they wanted, demonstrating their attention to detail and ability to reproduce desired designs. This suggests that Sassy Nails has a talented and experienced team of nail technicians who can deliver excellent results.

Additionally, customers appreciate the cleanliness of Sassy Nails. Multiple comments explicitly mention the cleanliness of the salon, indicating that it is well-maintained and hygienic. Cleanliness is an important factor for customers when selecting a nail salon, as they want to ensure that proper sanitization practices are in place. The positive feedback regarding cleanliness suggests that Sassy Nails prioritizes maintaining a clean and sanitary environment for their customers.

The professionalism and friendliness of the staff is another strength highlighted in the comments. Many customers mention that the staff at Sassy Nails is polite, professional, and personable. Chris, the business owner, is specifically mentioned as being welcoming and creating a positive atmosphere in the salon. This indicates that the staff at Sassy Nails understand the importance of providing excellent customer service and creating a pleasant experience for their clients.

Sassy Nails also has staff members who specialize in specific services, such as Sammi, who is known for her pedicures and foot massages. This specialization appeals to customers who have specific needs or preferences. For example, one customer mentions being a diabetic and only trusting Sammi to do their pedicure due to her previous positive experiences with her in another location. This specialization helps Sassy Nails cater to a diverse range of customers and provide personalized services.

Another strength of Sassy Nails is the availability of appointments. While some customers mention that the salon can be busy, they also recommend making appointments to avoid any inconvenience. This suggests that Sassy Nails has a system in place to accommodate appointments, which can help in managing customer flow and reduce waiting times. The availability of more employees is also mentioned, indicating that Sassy Nails has expanded its staff to serve more clients efficiently.

Despite these strengths, there are a few weaknesses that can be identified from the comments. One customer mentioned getting their nails filed too much, causing pain. Although the situation was resolved, it suggests that there may be inconsistencies in the quality of services or miscommunication between customers and nail technicians. This incident highlights the importance of effective communication and attentiveness from the staff to ensure customer satisfaction.

While this specific incident did not deter the customer from returning, it is important for Sassy Nails to address any issues promptly and ensure that they consistently deliver a positive experience to all customers. It is essential for them to take customer feedback seriously and implement any necessary changes to prevent similar incidents from happening in the future.

In conclusion, Sassy Nails | Hangtown Village Square has several strengths, including talented nail technicians who deliver excellent results, a clean and sanitary environment, and professional and friendly staff. The availability of appointments and specialization in specific services also contribute to their strengths. However, the salon should address any inconsistencies in service quality and work on effective communication to ensure a consistently positive experience for all customers.

Best TL Reviews

Sami and Nancy are AMAZING! I love my nails after they do them. This is the only place I will go

Nancy did such a wonderful job on my nails! They came out exactly like the picture I showed her. I will definitely be returning. Would reccomend!! :)

I have been here TWO times and both times they did a good job. The second time I had a different person,JHON and he did an extraordinary job!!!!He was very detail oriented and did exactly what I wanted. I asked for pink and white acrylic filling but to have them thicker and he did and they look so good!!! The place is also very clean but I reccomend making an appointment because they are always do busy .well done!

Love this place Nancy always does a stellar job ! Would recommend this place to anyone looking to get their nails done!

I have been very pleased with all of the manicures and pedicures I have received here. It is very clean and the people who work here are very pleasant.

Sassy Nails is clean, staff is professional and personable. Sammi is the absolute best. Her pedicure and foot massage are heavenly. I’m a diabetic and very particular about who does my pedicure. I was a regular client of Sammi’s when she was in Vacaville. I only trust her to do my pedicure and now make the 88 mile trip to Placerville because she’s worth it.

Chris is a wonderful business owner & very polite & professional. He makes you feel welcome every time. I had a Sassy Pedicure done yesterday by the older lady Amanda & WOW did she do an amazing job!!! She pays attention to detail, shes GREAT at massaging your legs & feet & overall very professional. I would suggest this place to anyone. They have more employees now, so if you make an appointment, the "walk-ins" won't take your slot because they have more hands available. GREAT PLACE, GREAT STAFF...

We had a girls day and went in to get some full sets and pedicure, the wait was non existent we got in a seat in no time. My besties had a great time and looked amazing. I had a great time until the side file on my nails. Painful let him know and he lighted up. Great back to a comfortable time. He went and painted my tips. Needless to say they had to get redone completely. I didn’t have a bad time at all. Loved it and stuff happens no biggie. Just means I get to sit there longer and relax while watching tv. The prices are great and they are very friendly I sure won’t let one incident stop me from coming back!!