Quick Facts About Good Nails
Good Nails Place, as indicated by the comments provided, has various strengths and weaknesses. By analyzing these comments, we can gain a deeper understanding of the business.
One of the strengths of Good Nails Place is the professionalism and expertise of the staff, particularly the young lady who provided an "awesome" gel nail manicure and pedicure. This positive experience demonstrates the competency and skill of the staff in delivering high-quality services. The recommendation from one customer to others highlights the positive impression left by the professional service and suggests a potential competitive advantage for the business.
Another strength revealed in the comments is the ability of Good Nails Place to accommodate customers on short notice. In an industry where appointments are often necessary, being able to provide services promptly can be a significant advantage. This flexibility may attract customers who require quick nail care or have sudden scheduling changes.
Customer service is also mentioned as a positive aspect of Good Nails Place. One comment praises the kindness and patience of the staff with a two and a half year old child. This indicates that the salon strives to create a welcoming and inclusive environment for customers of all ages.
The prices offered by Good Nails Place are seen as reasonable by customers, as mentioned in one of the comments. This affordability can make the salon more accessible to a wider range of customers, potentially increasing its customer base.
However, some weaknesses are evident from the comments as well. One customer had a negative experience due to the quality of the manicure and the service provided by a male technician. This indicates that there may be inconsistencies in the level of expertise among the staff at Good Nails Place. Inconsistencies in service quality can potentially lead to mixed customer experiences and may result in the loss of customers who have had negative encounters.
Another weakness identified is a discrepancy in how the gift certificate was handled. One customer had to pay an additional amount due to the certificate not covering the entire total. This demonstrates a lack of transparency in pricing and can leave customers feeling deceived or frustrated. Such incidents can lead to a loss of trust and potentially impact the business's reputation.
Additionally, Good Nails Place appears to have limitations when it comes to creating intricate designs on nails. This can dampen the overall experience for customers who are specifically seeking unique and creative designs. The negative experience faced by one customer, where the desired design was not achieved and the staff ignored their concerns, reflects a lack of attention to customer preferences and satisfaction.
In conclusion, Good Nails Place has several strengths, including professional service, flexibility with scheduling, welcoming customer service, and reasonable prices. However, there are also weaknesses such as inconsistencies in service quality, issues with gift certificate handling, and limitations in creating intricate nail designs. Addressing these weaknesses and ensuring consistent high-quality service, clear pricing policies, and improved customer communication can contribute to the overall success of Good Nails Place.
Best TL Reviews
The young lady is definitely a professional!! She did an AWESOME job. Got us in and out with 2 gel nail manicures and a gel pedi. She knows her business. I recommend this shop to everyone. Very Very Good !!!
Just don’t, first and last time I get my nails done there. Terrible work and service. Pedicure was okay and the lady was very nice but the male that did my manicure, terrible ????.
A friend gave me a $60 gift certificate from Good Nails. When she paid for it, Good Nails charged her the tax, but when I used the certificate, I got a $45 pedicure. At the time of collection, the lady charged me tax again and I had to pay an extra $4.00, because according to her the $60 of the certificate did not cover the entire total. pay and withdraw. I am a business owner and would never lose a customer for a measly $19 bucks!! and I say $19.00 because I had $15 left over from the certificate and an extra $4.00 that I had to overpay. For me, clients are a blessing. without them I would not have my business!!
They took me on short notice when others wouldn't see me until the following week. I had not had a pedicure in like a year, and I wear flip flops most of the time. It was really over due and my feet were calloused. Was relaxing and my feet feel and look so much better.
If you want designs for your nails don’t come here. They will be bad at it. I was so excited to get my nails done as I don’t get them done that often and I wanted a cute Halloween set. I didn’t leave with that not only did they mess up the design and change the shape they ignored me whenever I tried to explain what I was concerned about . I showed them the picture of what I wanted which is the first photo multiple times and they gave me this set. The women who did the design also looked and acted like she wanted to be anywhere else but there as well. I was so excited and now I’m just upset and sad.
I came in to get a fill on acrylic nails I had only gotten a week ago from a different salon. The nails were pretty uneven initially, and they were just messy. They were very polite to fix the nails, and they were also patient with my two and a half year old I brought along with me. They are also friendly, and involve you in casual small talk, which makes you feel much more welcomed than sitting in silence (for me at least!) I would recommend them for your nail needs!
I LOVED this place! Highly, highly recommended. I came in for two pedicures and they completely took care of us. I enjoyed our conversation, the look and feel of the business and the town tips! If you are in need of some nail care, come here! Good prices for an amazing job!
Came in with my two year old son, they took good care of both of us as I got my nails done. I would definitely recommend and I will definitely return to get my nails done again. My nails look and feel fantastic!
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Good Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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