Quick Facts About City Market
City Market place, based on the comments provided, has a number of strengths and weaknesses.
One of the strengths of City Market place is its helpful and friendly staff. Customers mentioned that the staff was very accommodating and provided excellent customer service. This is important as it creates a positive and welcoming atmosphere for shoppers, which can significantly enhance their experience. Furthermore, the staff's ability to package the seafood perfectly allows for long-distance transportation without loss of freshness. This attention to detail and commitment to customer satisfaction is commendable.
Another strength mentioned by customers is the freshness and quality of the seafood. Many customers praised the selection and variety of seafood available, with one commenter noting that they had "every kind of seafood you can think of." This suggests that City Market place has established strong relationships with local boats to ensure a constant supply of fresh seafood. The positive reviews about the taste and quality of the seafood indicate that City Market place prioritizes providing its customers with the best possible products.
Fair pricing is another strength mentioned by customers. This is crucial in attracting and retaining customers, especially in a competitive market. City Market place seems to strike the right balance between offering fresh seafood and reasonable prices, which contributes to its popularity and positive reputation.
The variety of products offered by City Market place is also seen as a strength. Customers mentioned being able to find pickled items, sauces, snacks, and other rare goodies. This demonstrates that City Market place caters to a wide range of tastes and preferences, going beyond just offering seafood. This diversification can attract more customers and increase sales.
However, there are also some weaknesses mentioned by customers. One customer expressed dissatisfaction with the customer service, stating that they were not treated the same as another customer who came in after them. The discrepancies in the treatment received, such as the offer of having the fish weighed or the additional wrapping in plastic, suggest a lack of consistency in customer service. This inconsistency can lead to negative experiences and potentially deter customers from returning.
The issue of being served after a customer who arrived later even though they made their selections first indicates a flaw in the ordering process or prioritization system of City Market place. As a first-time customer, they felt overlooked and ignored. It is important for City Market place to address these concerns and ensure that all customers are treated equally and given the same level of attention and service.
Overall, City Market place has several strengths, including helpful and friendly staff, fresh and high-quality seafood, fair pricing, and a variety of products. However, there are areas that need improvement, such as the consistency of customer service and ensuring all customers are treated equally. By addressing these weaknesses, City Market place can further enhance its reputation and attract more customers.
Best TL Reviews
City market is now a must do if I am on the coast. The staff was so helpful and friendly and packaged everything perfectly. I had about an eight hour ride home with an overnight stop at a hotel, and the food was still fresh when I arrived. Huge thanks to city market for providing fresh seafood that I was able to take them to my family
It is always a pleasure to be in this establishment. Fair prices, friendly staff who are like family and the seafood is always good. I love that I can get pickled items, sauces, snacks and other rare goodies. Frank and his team are great!
I am a captain of a local shrimp boat I unload shrimp and fish with them. They are very awesome at making their customers very much happy. They have about every kind of seafood you can think of fresh off of most local boats.
They had a descent selection of fish, no issues in that department. Great fish!
My issue was customer service.
I was treated differently than a customer who came in after me.
We both wanted our fishes fileted, but he was asked if he wanted his fish weighed before or after being fileted. I wasn't offered this option.
Then, the other customer was told that his fish was going in plastic baggies before getting wrapped in paper.
My fish was just wrapped in paper. No plastic. No special treatment. I was offered ice, though.
I walked in first, made my selections first, but was last to walk out. His order was placed ahead of mine.
Listening in on his conversation with the lady behind the counter, I learned that it was his first time shopping there at City Market.
It was also my first time shopping at City Market. The lady behind the counter didn't know this because I was not asked when she took my money. I guess I looked like one of their regulars.
Nice fresh local seafood. Friendly staff.
We got some shrimp and a whole flounder they deboned it all of our seafood was delicious after it was cooked ❤️will be going back
Great place and service. We bought some fresh seafood this morning, for our trip back home to Tennessee. Nice selection of fish to choose from, and oysters, and shrimp. The lady working the counter was awesome and very helpful. Definitely would be a regular if I didn't live 9 hours away.
This place is on point fish of all kind flounder/grooper whiting yum yum .... Real beef hotdog joint out front lunch under 6 bucks AWESOME
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