Sara's Nails

+1 308-382-2444

2390 Diers Ave # 103, Grand Island, NE 68803 United States of America

Open Today: -

Quick Facts About Sara's Nails

Sara's Nails place has several strengths and weaknesses based on the comments provided.

One of the strengths highlighted by the comments is the quality of their work. Multiple customers mentioned that they did a great job on their nails and toes, and even said that it was the best place in town to get your nails done. This indicates that Sara's Nails place has skilled technicians who are able to deliver high-quality services.

Another strength mentioned is the friendliness and sweetness of the staff. Customers appreciated the nice and prompt service they received and found the staff to be very nice people. This positive customer service experience can be a significant advantage for the salon as it creates a welcoming and pleasant atmosphere for customers.

The pricing at Sara's Nails place is also mentioned as being fair and worth it. Although a few customers found it to be pricey, the majority felt that the prices were at the going rate for the area and that the services provided justified the cost. This indicates that the salon balances quality with affordability, making it an attractive option for customers.

However, there are also some weaknesses highlighted in the comments. One recurring issue is the long waiting time and limited staffing. One customer mentioned waiting for close to 2 hours before being attended to, leading to frustration and disappointment. This indicates that Sara's Nails place may struggle with managing their appointments and ensuring that there is sufficient staffing to meet customer demand. Such long wait times can negatively impact the customer experience and potentially deter customers from returning.

Another weakness mentioned is the unprofessionalism exhibited by the staff. Multiple customers had unpleasant experiences where their concerns were not addressed properly. One customer mentioned feeling that their nails were not properly soaked and that they experienced a burning sensation during the procedure. When they approached the salon about the issue, they were met with rudeness and refusal to give a refund. Another customer also highlighted a similar experience where their niece faced rudeness when requesting a refund for a job that was not done correctly. These instances of unprofessional behavior can tarnish the salon's reputation and discourage customers from returning or recommending the place to others.

In conclusion, Sara's Nails place has strengths in terms of the quality of work, friendliness of the staff, and reasonable pricing. However, there are some weaknesses related to long waiting times, limited staffing, and instances of unprofessionalism. It is important for the salon to address these weaknesses in order to improve the overall customer experience and maintain customer loyalty.

Best TL Reviews

Did a nice job on dip nails pricey but it's at the going rate for the area. Nice salonist.

Generally speaking, I have had okay experiences, but this time around was very frustrating. Sat for close to 2 hours before anyone was able to get to me. Had my feet sitting in the water long enough to where it got cold and they had to add more to warm it up. I would’ve rather had them tell me that I should come back later than waste my morning. I understand being short staffed, but know when you can’t handle the amount of people coming in. Will not be returning to this business, I’m sad to say. I genuinely hope other people get better service in the future.

This place was really unprofessional. They didn’t remove all the dipping powder off my nails from my old set and continued to dip my nails into their dipping powder without soaking them correctly for a new set. They dipped my nails more then three times and my nails were burning. I have never experienced that sensation on my nails before. I went back to the salon to tell them about the burning feeling in my nails in the nicest way possible but they were so rude about it and they didn’t want to give me a refund either. I won’t be returning to this place and wouldn’t want you guys to experience the same thing that I did.

Not very professional personal! My niece came to get her retouch on her nails and they were very rude to her, her right hand nails were shorter than the left side, she felt bad going back in but after she felt a burning sensation on her hands to the point were it wouldn’t stop burning, She went back in and nicely asked if they could remove them and she could get her money back, and they responded rudely telling her they would remove them but not refund her any money, that her nails must just be very sensitive! Umm no, you just didn’t take your time and didn’t care about the customer experience! She gets her nails done very often and never had this issue, they took advantage that she’s a young girl and refused to give her a refund. She will never come back to this place and we recommend that if you experience bad service here & they don’t do a good job then speak up before you pay or else the same thing will happen to you! Cheap isn’t always good quality! Come at your own risk of rudeness and unprofessionalism.

Hands down the best place in town to get your nails done. They have the sweetest staff and they do a great job!

Very awsome place very prompt and very nice people.. they do an amazing job on nails and toes..

My pedicure was amazing! Definitely well worth it!! Pricing is good too!

They did a great job with my pedicure! I felt like they spent time to make sure I got a good pedicure, instead of rushing through it. Photo is from 1 week later.