Quick Facts About 1st impressions barbershop phase 2
First impressions are crucial in any business, and in the case of 1st Impressions Barbershop Phase 2, it seems that the initial impressions have been somewhat mixed. In order to provide a comprehensive analysis, we will examine the strengths and weaknesses based on the comments provided.
One of the clear strengths of 1st Impressions Barbershop Phase 2 is the cleanliness of their establishment. This is highlighted by the comment from Antonio's customer, who mentions that the shop was very clean. A clean environment is important for customer comfort and can contribute to a positive overall experience. Additionally, the professionalism of the other barbers is also mentioned, indicating that the shop maintains a standard of professionalism among its staff. This can bolster the reputation of the shop and instill confidence in potential customers.
It is also worth noting that the barbershop seems to have a loyal customer base, as evidenced by the comment from a satisfied customer who has been bringing their sons to the shop for over 13 years. Repeat customers are a clear indicator of customer satisfaction and can speak to the quality of the services provided.
However, there are also some weaknesses mentioned in the comments. One specific complaint is about Lucky, one of the barbers. A customer mentions a bad experience with their haircut, highlighting issues such as uneven fading and an improper use of scissors. This suggests a potential lack of skill or training on the part of this particular barber. Such experiences can significantly impact a customer's perception of the establishment and may deter them from returning in the future.
Furthermore, the comment about being charged a higher price compared to another customer for a sub-par haircut raises concerns of inconsistent pricing and potentially discriminatory practices. This customer felt singled out based on their race and received inferior treatment compared to other customers. Such experiences can damage the reputation of a business and result in negative reviews and complaints being filed, as indicated in the comment.
Additionally, there is a comment regarding the use of black enhancer and a customer having their hairline pushed back. This suggests a lack of attention to individual customer needs and preferences, as well as potential issues with technique. Providing a tailored experience to each customer is crucial in the service industry, and negative experiences like this can tarnish the reputation of the shop.
Another weakness highlighted in the comments is the shop's ability to cater to different hair types. A customer mentions that their son's haircut turned out poorly because the barbers may not have the experience or expertise in styling white people's hair. This suggests a potential lack of diversity in the skill set of the barbers, which can limit the shop's ability to provide satisfactory services to a broader range of customers.
In conclusion, while 1st Impressions Barbershop Phase 2 has some strengths such as a clean environment, professionalism, and loyal customers, there are also apparent weaknesses. These weaknesses include inconsistent quality of service, potential discriminatory treatment, lack of attention to individual customer needs, and limited expertise in styling certain hair types. Addressing these weaknesses and ensuring consistent quality across all barbers can help improve the overall customer experience and reputation of the barbershop.
Best TL Reviews
Antonio was my son’s barber and it was our first visit he did a awesome job the shop was very clean and the other barbers were very professional we will definitely be going back and I recommend you hit him up????????
Just moved to the area and needed a new barber. I would NOT recommend this barber shop. The barber Lucky cut my hair and it was a bad experience. The fad was uneven and he had no clue how to use scissors, the top is all noticeably different lengths. To make the visit worse, he stopped cutting my hair 3 times to walk outside to talk to some guy selling t-shirts adding 15 minutes total to the time in the chair. He charged me $45 for a basic cut, that was sub-par, while the gentleman before me was only charged $30 and had his beard done. As a customer I felt singled out due to my race, as I was not treated with the same respect as other customers. I will be filing this complaint with the BBB as well.
My first time bringing my son to his barbershop and it was definitely a great first impression! I believe we have finally found a permanent barbershop! Dee cut my son's hair and did an amazing job! I also watched the owner cut some hair as well and I must say this is the spot!!!
First time going to this barber pushed my line back. It was the old guy in the back and he used a lot of that black enhancer. Never would come again.
Very great 1st impression today at the shop. We got with the barber LUCKY and he got us right. Crisp hair lines with no razor. I would recommend????????
So my boys went in for hair cuts one wanted a basic fade which turned out great the other wanted a style hair cut it turned out horrible he came home and was super disappointed. I don't know if they have the experience with white people's hair with a style or not.
If you're in the Douglasville area needing a cut, stop by First Impression Phase 2 off Hwy 5 and ask for Tony. He's a true professional. My sons have been clients for over 13 years. He never disappoints!
I use to drive all the way to Marietta to take my little boy to get his haircut. Today I tried Impressions and I am very satisfied. Lucky did an outstanding job cutting my little boy hair. I will never go to another barbershop.
Place Pictures
1st impressions barbershop phase 2 Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:30 AM - 06:00 PM |
How to go there
Location
Places