Frank's Barber Shop

+1 602-268-7200

702 E Baseline Rd #1, Phoenix, AZ 85042 United States of America

Open Today: -

Quick Facts About Frank's Barber Shop

Frank's Barber Shop is a popular local establishment that has received mixed reviews. While some customers praise its skilled barbers, fair prices, and excellent fades, others have expressed disappointment and frustration with their experiences. In order to provide a comprehensive analysis, this essay will discuss the strengths and weaknesses of Frank's Barber Shop based on the comments provided.

One of the strengths of Frank's Barber Shop is their skilled barbers. Customers have mentioned that their haircuts look clean and their fades are excellent. This speaks to the professionalism and expertise of the barbers working at the shop. Additionally, the fact that one customer mentioned the barber's ability to handle his twitching is a testament to their patience and adaptability. This shows that Frank's Barber Shop is capable of accommodating various customer needs and ensuring a satisfactory experience for each individual.

Another strength of Frank's Barber Shop is their fair prices. Multiple comments mention the affordability of their services, indicating that they offer good value for the quality of their work. This makes the shop accessible to a wide range of customers, including those on a budget.

Furthermore, Frank's Barber Shop is praised for their friendly and excellent customer service. The positive comments highlight that the barbers are not only skilled but also create a welcoming and pleasant environment for their customers. Friendly service is important in a barbershop, as it enhances the overall experience and encourages customers to return.

However, despite these strengths, there are notable weaknesses that have been pointed out by dissatisfied customers. One recurring complaint is inconsistent communication between the barbers and customers. For example, a customer mentioned that Nathaniel, one of the barbers, did not understand the specific haircut the customer wanted for their son. This indicates a lack of clear communication and attention to detail, leading to disappointment and dissatisfaction. In a service-oriented business like a barbershop, clear communication and understanding of customer needs are crucial for customer satisfaction.

Another weakness highlighted in the comments is the poor customer service experienced by some customers. One customer complained that they were not given the opportunity to wait for a particular barber, even though they were willing to do so. This lack of flexibility and accommodation may result in customers feeling disregarded or undervalued. Additionally, the fact that the employees were caught sitting around after telling a customer they had people waiting reflects a lack of professionalism and consideration for the customers' time.

In summary, Frank's Barber Shop has both strengths and weaknesses. Their skilled barbers, fair prices, and friendly customer service are positive aspects of their business. However, the complaints regarding inconsistent communication and poor customer service indicate areas of improvement. Strengthening communication channels and ensuring a consistent and satisfactory customer experience will be key to addressing these weaknesses. Frank's Barber Shop can continue to build on their strengths and strive towards providing excellent service to all their customers.

Best TL Reviews

I am very disappointed with Frank’s Barber Shop!! I have taken my kids for years but Nathaniel butchered my son’s hair!!!!!!! My son has never had fade he’s always always gotten a tamper and today or all days the barber says he didn’t understand my son. Nathaniel should have seriously know better or to ask or confirm with my son. My son puts in work for his and it grows out. He had 8 inches of hair on top that is now gone!

Solid guy with arizona cardinals tattoo on his neck. Super cool and cut looks clean af. He shook off the fact that i usually twitch really bad as if it was nothing. Im super appreciative of that!! Definitely would go back

Fair price. Great work. Would 100% comeback to get another great haircut

Awesome customer service, Great prices & Excellent job on fades... Highly recommend

Friendly service and skilled barbers. Nothing but good things to say about this place.

I have been getting my hair cut there for two years and couldn't be more happy. The one at 7st and baseline Phoenix

People give preference to another’s let them skip numbers and even wait like everyone else

I would not recommend this barber shop! The customer service is horrible. Two of the employees told me they had people waiting so I went with what I had to for my son. I was willing to wait but they insisted they have people waiting. And once they were done, they just sat there! FRANKS IS HORRIBLE!!