Quick Facts About Fashion Spa Nail
Fashion Spa Nail place has both strengths and weaknesses based on the comments provided. Let's dive into each aspect in detail.
Strengths:
1. Good nail job: Some customers mentioned that their nails came out nice and that they were satisfied with the end result. This suggests that the salon has the capability to deliver good nail services.
2. Skilled staff: One customer commended a specific nail technician for doing a great job on their pedicure. This indicates that there are skilled staff members at the salon who can provide quality service.
3. Friendly atmosphere: Another customer mentioned that everyone at the salon was friendly and polite. This is essential for creating a comfortable and welcoming environment for customers.
Weaknesses:
1. Communication issues: Several comments highlight the difficulty in understanding the staff, particularly one man named Charlie. This suggests that there may be a language barrier, causing miscommunication and frustration for customers.
2. Poor customer service: Multiple customers expressed their dissatisfaction with the customer service at Fashion Spa Nail place. They felt that the staff was rude, impatient, and, at times, aggressive. This negative behavior creates a negative experience for customers and can deter them from returning.
3. Inconsistent service: One customer mentioned that their pedicure did not include all the advertised services they had paid for, such as paraffin wax, massage, and scrub. This inconsistency in service delivery can leave customers feeling unsatisfied and create a lack of trust.
4. Long wait times and understaffing: A customer reported being at the salon for nearly three hours due to being short-staffed and extremely busy. This suggests that the salon may struggle with managing customer flow and providing efficient service, leading to long wait times and potential dissatisfaction.
5. Rough nail filing techniques: Another customer complained about the salon's nail technicians filing nails too aggressively, to the point of bleeding and soreness. This indicates a lack of attention to detail and proper technique, potentially causing discomfort for customers and affecting the overall quality of the service.
6. Overpricing: One customer felt that the salon was overpriced for the services provided, specifically mentioning the foot bath. This discrepancy between the quality of service and the cost can result in customers feeling like they did not receive value for their money.
In summary, Fashion Spa Nail place has strengths in terms of delivering good nail jobs, having skilled staff, and maintaining a friendly atmosphere. However, the salon's weaknesses lie in communication issues, poor customer service, inconsistent service, long wait times and understaffing, rough nail filing techniques, and perceived overpricing. Addressing these weaknesses and improving customer service and overall experience can help the salon enhance its reputation and attract more satisfied customers.
Best TL Reviews
Will not be going there anymore. It was very hard to understand what the man was saying and he did not do what I requested even after showing him a picture. My nails looked so bad and only last less than 2 weeks. The whole time he was doing my nails he was talking to the rest of the employees, laughing and stopping mid service. I got to the salon at 11:20am and went home at 2:10. They were short staffed and super busy. The light peach color nails is what I requested and the other picture is what he did. Go somewhere else ????????♀️
The nails came out nice but all the other negative reviews are right, their customer service reeks. They come off as rude and impatient when you don't understand what they want you to do with your hands because they can't communicate in English clearly. They're also pretty rough when they file your nails to the point that they bleed and feel super sore. Not coming back. Save your money for a well respected nail salon with good reviews that deserves your money.
Warning do not enter this place if you want to get embarrassed by the man named Charlie. if you don’t like one toe nail and want to change the color and ask very politely. He will start becoming a crazy person. He started throwing an item and walking off aggressively and talking in his language very rudely. I felt so humiliated. I have never had a person react like that towards me. Beware of Charlie
Helen did a great job on my pedicure. I need to go back an do my nails. Everyone was very friendly an polite. I will Recommend Fashion Spa to my family an friends. Thank you so much
I have my guy i go to he does a pretty good job on how he does my nails and a lot more nicer than the other guys there...once i get his name ill come back and edit other wise im content with my nails ????
I went to get a pedicure and the woman literally yanked off half my nail thinking it was an ingrown. When I got home I looked closer at my toes and saw that she literally painted over where she yanked it off.I also asked for a french tip and she literally colored half of my nail. Extremly overpriced for a foot bath.
I’m very disappointed with this place. I took my mom to get a pedicure and unfortunately the lady that did my moms pedicure did not use the paraffin wax, give her a massage, or use the scrub on her! Keep in mind I paid for it!! Will not be going back.
There is a very young guy I've never seen, he did amazing pedicure 10 out of 10 he even massaged my mother's feet like she wanted. He scrubbed the heck out of her feet lol always smiling looking at her making sure she was happy with it! She felt very spoiled! Thanks
Place Pictures
Fashion Spa Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 09:00 AM - 05:00 PM |
How to go there
Location
Places
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