Nancy's Nail & Hair Salon

+1 501-227-8224

9101 W Markham St, Little Rock, AR 72205 United States of America

Open Today: Closed

Quick Facts About Nancy's Nail & Hair Salon

Upon analyzing the comments provided, it is clear that Nancy's Nail & Hair Salon has both strengths and weaknesses. Let us begin by discussing the strengths of the salon.

One of the strengths highlighted by a customer is the excellent service provided by Nancy herself. This customer specifically mentions that Nancy does an amazing job on their nails. This indicates that Nancy possesses the skills and expertise necessary for nail care. Additionally, another customer praises Nancy's commitment to ensuring customer satisfaction, stating that she goes above and beyond to make sure her customers are happy. This emphasizes the salon's strong customer service and dedication to meeting customer needs.

It is also worth noting that Nancy's Nail & Hair Salon used to be a reliable and efficient establishment, as noted by multiple customers. The salon was previously known for its good services, with customers satisfied with their experiences. This indicates that there was a time when the salon excelled in providing quality services to its customers.

However, despite these strengths, there are several weaknesses that need to be addressed. The most prominent issue raised by multiple customers is the poor quality of the nail services provided by the other nail technicians at the salon. Multiple customers express dissatisfaction with the rushed and careless service they received. Customers complain about chipped nails, thin acrylic, and nails that easily break or bend. This indicates a lack of attention to detail and a disregard for the customers' requests for proper nail care. Furthermore, customers express disappointment with the limited variety of options and colors available, showcasing a lack of diversity and creativity in the salon's services.

Customer service also emerges as a weakness at Nancy's Nail & Hair Salon, as mentioned by several individuals. One customer states that the staff members were unprofessional when confronted with a complaint, telling the customer to come back another day. Another customer mentions that the salon charged them the wrong amount and had to refund the excess payment. These instances highlight a lack of professionalism and proper communication between staff and customers.

Price is another aspect that customers criticize. Some customers mention that the salon has increased its prices without corresponding improvements in the quality of services provided. This raises concerns about the value customers receive for the amount they pay, suggesting that the pricing may not be in line with the quality of service provided.

Lastly, hygiene is a concern raised by one customer who mentions the presence of children at the salon. While children being present may not necessarily be detrimental to the salon's overall functioning, cleanliness and a professional atmosphere are highly important in maintaining a good salon experience.

In conclusion, Nancy's Nail & Hair Salon has strengths in the form of Nancy's excellent nail care services and her commitment to customer satisfaction. However, the salon is currently experiencing weaknesses such as poor quality nail services provided by other technicians, limited options and colors, unprofessional staff behavior, issues with pricing, and concerns regarding hygiene. These weaknesses need to be addressed in order for the salon to regain its reputation as a reliable and reputable establishment.

Best TL Reviews

This place sucks and I wish there was a 0 star because they don't deserve anything but a shut down. I had second thoughts before even going to this place.. It was close to closing time when going. I was not aware that the location close @7, I made it there around 6 :15pm. No excuse to rush on my nails. I've been taking care of my real nails and normally get acrylic added on to make them stronger. No added tips. The lady that started on my nails was okay but I could tell she was rushing. She eventually stopped once buffing and filing and whatever else is needed before the polish. Another lady took over and she did terribly. I chose a lime green (gel)color so she applied a white base first (it helps the color stand out more). Then she went over w/ lime color. She did one coat of the lime polish and after drying applied clear coat. You could see the white coat under the lime coat. Acrylic that was put on was thin AF. These nails were done Fri 05/13/2022 - By Sunday they were chipping and paint was coming up from the side. One of nails bent when opening my car door. That's how you know acrylic was thin af. My occupation is a sit at the desk job so I'm not hard on my nails at all. Off weekends!! By Monday I'm talking to a coworker @work, scratched my scalp gently and a piece of the acrylic breaks off the damn nail. I paid $40 dollars for a weekend wear. Completely ridiculous!! After work I went there to complain and get my nail fixed. The lady told me she was busy and I would have to come back tomorrow. Unprofessional at its BEST. It's time to take out the trash and let someone else come in that knows how to get the job done. Do not waist your money... I REPEAT, DO NOT WAIST YOUR MONEY. They will take it and not give care. Dispute baby dispute

Nancy herself did mine, and I think she does an amazing job!! I’m not sure about the other nail techs though…

It needs to be a face instead of a star and mines would be????!! I dont know where to begin. From the kids of the employees to the way i clearly stated dont cut my nails. Then instead of soaking the acrylic over my nails she used a nail to pop off the nail while destroying mines. Then when i said something she wanted to switch out with another tech. Very ridiculous. So i left one hand pink and chiped while the other hand was sore and my natural nails damaged and ruined. I will never return. Others were complaining as i was. This place didnt use to be like this. ???? Run away.

Came In To Have My Natural Nails Dipped In Powder & Eyebrows Waxed. I Absolutely Love My Eyebrows But Let Me Tell You ! My Nails Already Chipped On Several Nails! The Lady That Did Them Said She Was Tired & She Rushed On My Nails. The Whole Time She Let Out Big Sighs While Doing My Nails. My Service Was Only $50

When It Was Time To Pay They Charged Me $80. They Did Refund My $$ But How In The Hell Do You Not Know How Much Your Services Are. Won't Be Going Back! Almost Forgot To Mention How Rough She Was! Black Women & White Women Stop Going To These Places They Don't Care About You They Just Want Your $$ They Will Ruin Your Nails & Eyebrows Because They Don't Have Any . Yep I Said It !

The prices have gone up, and the gel on my toes came off like 2 days later. Not all toes, but no I don’t like that. Now if you want a good pedicure ask for Mrs. Nancy!! My girl gone get you right! For Nancy services and customer service I’ll give her a 5 star!! She loves to makes sure her customers are happy! The others don’t seem to give a CARE at all.

They use to be pretty good when Ms Nancy is there. Lately everytime I go, the eyebrow archer is not in come back in a couple of hours or another day is what I've been told. Pedicure was not good and nail paint came off the same day ????

????????????????????horrible service , crooked nails , horrible prices, horrible nails, there was also a very limited variety in options and colors.

She does a great job on my nails