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Fabulous Cut & Color

+1 909-981-4302
1233 W Foothill Blvd, Upland, CA 91786 United States of America
Open Today: 10:00 AM - 06:00 PM

Quick Facts About Fabulous Cut & Color

Strengths:
1. Friendly and kind service: Multiple comments mention the kindness and friendliness of the stylists at Fabulous Cut & Color. This suggests that the salon prioritizes creating a pleasant and welcoming atmosphere for customers.
2. Skillful stylists: Several customers specifically mention that the stylists at Fabulous Cut & Color are talented and skilled at their craft. This indicates that the salon employs experienced and competent hairstylists.
3. Attention to customer preferences: Customers appreciate that the stylists at Fabulous Cut & Color listen to their requests and try to fulfill them. This shows that the salon values customer satisfaction and strives to meet individual preferences.
4. Professionalism: The comment praising the manager, Luisa, suggests that the salon is run professionally and maintains a high standard. This indicates that the management is effective in maintaining a well-functioning salon.
Weaknesses:
1. Disappointment and lack of approachability: Multiple comments mention disappointment in the reactions of the salon staff when they requested to donate their hair for free. It is stated that the stylists appeared unapproachable and reluctant to fulfill the request. This suggests that the salon may not prioritize supporting charitable causes or may not handle customer requests properly.
2. Inconsistency in service: One customer expresses disappointment in the haircut they received, stating that it did not match their requested style. This indicates a lack of consistency in the quality of service provided by the salon.
3. Pressure to purchase products: One customer mentions feeling forced to purchase salon products even after expressing their desire to donate hair for free. This suggests that the salon may prioritize sales over customer satisfaction, potentially creating an uncomfortable atmosphere for customers.
4. Miscommunication and unprofessionalism: One customer recounts a negative experience with staff miscommunication and unprofessional behavior. The comment suggests that the front desk staff may not effectively relay information or handle customer inquiries, potentially leading to a negative customer experience.
In conclusion, while Fabulous Cut & Color has strengths such as friendly service, skilled stylists, and attention to customer preferences, there are weaknesses in terms of disappointment and lack of approachability, inconsistency in service, pressure to purchase products, and instances of miscommunication and unprofessional behavior. These weaknesses may need to be addressed in order to improve the overall customer experience at the salon.


Best TL Reviews

I went to donate my hair but their facial expressions were disappointed when I asked to donate my hair for free to cancer . I almost walked out because the expression on the salon ladies was unapprochable and she reluctantly cut it, I felt bad to ask and felt forced to pay for blowdrying and styling. They still tried selling me salon products. Felt sad. I am not coming back to this salon.
Although service was kind and friendly. I previously had long layers with face framing. I asked for long layers still but was only looking for a small haircut although it was cut to the appropriate length this can not be long layers. Pic with me in red is the night before my cut. To me I can distinguish my layers and in second pic I don’t see layers. It looks uneven. Very disappointed because I previously saw Ashley here and she left my hair amazing. Sad I decided to still go even thou staff changed.
I went to donate my hair but felt that they were disappointed when I asked to donate my hair for free. I almost walked out because the expression on the salon lady was impressionable rude and she reluctantly cut it, I felt bad to ask and I am not coming back to this salon.
April, was such a sweetheart! We talked as if we were old friends while she cut my hair! She's AMAZING AND TALENTED! The ladies there were VERY welcoming and helpful! THANK YOU APRIL! I LOVE MY CUT!!
I had my hair cut and styled by a new stylist. Nicole. Very sweet. Very attentive. Perfect cut! The salon was slow when I was there 1:30pm-2:30pm on a Saturday but the 3 gals working there were all professional with never a complaint. Luisa, the manager, is doing a fab job with keeping the salon to a high standard.
Had a cut and blow Dry. Stephanie was the best she did exactly what I asked, even though she didn't want to cut so much hair off at first. Thank you for the great cut.
I took my daughter and Tina cut her hair. She did a great job, was very friendly and made sure my daughter loved it. We'll definitely return.
I called and asked if they accept walk ins just for a cut & how much. I spoke with April and she said yes and $24. 15 mins later I walk into an empty salon with 2 stylist sitting down. The older woman of the 2 asked me if I had an appointment. I told her no, she said we’re only doing appointments today. I told her I just spoke with April a few minutes ago and she turns to I guess who is April and April A who was sitting down while on her phone and said no I didn’t speak to you today. I said Bye!!!! Please!!! I will not trust a lazy lying person nor business to provide any paying services for me. Management you have bad stylists representing your salon. I will inform my family and friends who are looking for an open salon NEVER to go there.

Fabulous Cut & Color Info

Amenities

Accessibility
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 10:00 AM - 06:00 PM
Tuesday 10:00 AM - 06:00 PM
Wednesday 10:00 AM - 06:00 PM
Thursday 10:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 09:00 AM - 05:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location