Quick Facts About Deluxe Nails & Spa Colorado Springs
Deluxe Nails & Spa Colorado Springs has received a mix of positive and negative comments. In this analysis, we will discuss the strengths and weaknesses of the salon based on the comments provided.
Starting with the strengths, it is clear that the salon has a dedicated and customer-oriented staff. One comment mentions that the salon will "do whatever it takes to make you a happy camper." This indicates that the employees prioritize customer satisfaction and are willing to go above and beyond to meet their clients' needs. Another comment praises the salon for being clean and having a friendly staff. The fact that the staff is attentive and patient with elderly clients is another positive aspect.
Additionally, the salon seems to have a good range of nail services available. One comment mentions that they offer a wide variety of nail styles and do a good job at all of them. This implies that customers have a lot of options to choose from and that the salon has skilled technicians capable of performing different styles. The fact that the salon was able to accommodate a group of five people is also a strength, as it shows that they can handle larger groups, which is convenient for special occasions or events.
Furthermore, the salon has some loyal customers who speak highly of their experiences. One comment mentions that the customer drives across town to come to this salon and that the staff remembers them even after being away for six months. This loyalty and personalized service are clear strengths for the salon.
Moving on to the weaknesses, the most recurrent complaint is about the speed and quality of service. One comment describes the salon as a place for people who are short on time and willing to sacrifice quality for a quick job. Multiple comments mention feeling rushed during their services and not being satisfied with the end result. One customer even had to put on their own lotion as they were rushed out the door, which is not a positive experience. Another comment points out the lack of attention to detail, such as bubbles in the clear coat and unclean towels and gloves, which raises concerns about hygiene standards.
Another weakness mentioned is the communication issue. One comment mentions feeling uncomfortable due to the staff having a heated discussion in another language. This suggests that there might be a lack of professionalism in handling customer interactions and not making clients feel at ease.
Another aspect that some customers found problematic is the location of the salon. One comment states that the salon is hard to find as it is tucked away. This may lead to difficulties for new customers or those unfamiliar with the area.
In conclusion, Deluxe Nails & Spa Colorado Springs has several strengths, including a dedicated and customer-oriented staff, a range of services, and loyal customers. However, there are some clear weaknesses, such as rushed service, lack of attention to detail, communication issues, and a difficult-to-find location. These weaknesses should be addressed in order to improve the overall customer experience at the salon.
Best TL Reviews
This place is great.... They will do what ever it takes to make you a happy camper. Yes, they care about you and they do every style nails out there and there pedicures are amazing. I truly recommend you go here and let them make you feel and make your nails look great...
BLUF: Disappointed, not coming back.
Short on time? Want a fast nail job while sacrificing quality?... then this is the place! ????
Went in for a full set french tip: I like the almond shape and length I got because it's what I asked for. However the clear coat somehow ended up with lots of bubbles which makes it look real bad. Overall quality 2/10 ????
This was all done entirely too fast!
Hygiene: The blue towels they used to rest your arms looked dirty and the nail tech reused her rubber gloves which were already broken..????
The photo I added actually makes it look better than it really does up close. Not being overly picky, I promise!
Also, the pink lotion they use smells kinda mildewy...use your own.
Total for this experience: $45 ????
In such a rush to go home early despite their posted closing time of 7pm. My boyfriend wanted to pamper me after he was off with dinner and a pedicure. I called to book a 6pm and was told by the person taking the reservation, they like to go home early but they will stay for us.
We arrived 15 minutes early. My boyfriend got a salt scrub, I requested a deluxe, and he asked they get my sides and bottom real good. A clear was not put over my nail color and we felt a bit rushed. They seemed to be having a heated discussion but since they spoke in another language we felt uncomfortable. See photos for the end result when we got home.
Great salon, very clean, and staff was friendly. Prices were affordable and they were able to accommodate a group of five of us in a pinch. My only complaint is the location, tucked away and hard to find, but overall they were very sweet and did a good job. The massage was wonderful; amazing pressure and very attentive service towards me. And my grandma came and they were very attentive and patient with her.
Bo always does a lovely job! <3
Whenever I went to any other nails places, they would either be too rough, cut me with their tools, my roommate got fungus from a few places. Bo and her mother are very nice, welcoming people and they do exactly what you request.
I drive across town to come here ???? They always take care of me very well. I don't feel rushed during my services. The ladies even remembered me after I was out of town for six months.❤️
I was the last person for the day and my nails didn't look good at all. Had to put on my own lotion while I was rushed out the door. I was very disappointed. This will be my last visit here.
I got Bo who I was hoping for off reviews. She was quick and did exactly what I asked for! I was nervous because I haven’t had acrylic nails in years. She did great and didn’t hurt me!
Place Pictures
Deluxe Nails & Spa Colorado Springs Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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