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B's Barber Shop

+1 509-793-8128
223 E 3rd Ave, Moses Lake, WA 98837 United States of America
Open Today: Closed

Quick Facts About B's Barber Shop

B's Barber Shop has a number of strengths that contribute to its positive customer experiences. One of the standout strengths is that the shop is special needs friendly, providing a comfortable and accommodating environment for all customers. This is further exemplified by the cool airplane seat for kids, which helps create a positive and enjoyable experience for younger customers.
Another strength of B's Barber Shop is the quality of service provided by B herself. Multiple customers have praised her skills in cutting hair, with one comment stating that they wouldn't go anywhere else. This speaks to the level of expertise and precision that B brings to her work, earning her a loyal customer base.
Customer service is also a strength of the business, as several reviews mention the friendly and accommodating nature of the staff. B is described as super nice and ensuring that customers are comfortable throughout the haircutting process. This excellent customer service contributes to a positive experience for customers and encourages repeat business.
Additionally, the efficiency of B's haircuts is highlighted as a strength. Multiple comments mention that B cuts hair quickly and in a timely manner. This efficiency is valuable for customers who are looking for a convenient and time-efficient experience. Combined with the positive customer service, B creates an environment where customers feel well taken care of and have their needs met efficiently.
Furthermore, B's expertise extends to cutting children's hair, as one review specifically mentions that their son is pleased with the haircut. This demonstrates B's ability to work with a variety of customers, including younger ones who may be more resistant to getting a haircut. B's skill in providing a great cut for children contributes to the positive reputation of B's Barber Shop.
While B's Barber Shop has many strengths, there are also some weaknesses that have been mentioned in the comments. One customer expresses frustration with the business's reliability, claiming to have experienced multiple instances where the shop was closed during their scheduled appointment time. This lack of reliability can be a significant deterrent for potential new customers, as it undermines the ability to schedule appointments with confidence.
Another weakness mentioned is the issue of cleanliness and hygiene. A customer describes seeing dirty clippers and scissors covered in hair during their visit. While the customer acknowledges that B did a good job, the lack of cleanliness raises concerns about the potential risk of infection or illness. This highlights a hygiene issue that needs to be addressed in order to maintain the trust and safety of customers.
In conclusion, B's Barber Shop has several strengths that contribute to positive customer experiences. These include being special needs friendly, providing top-notch customer service, performing efficient haircuts, and offering great cuts for children. However, weaknesses such as reliability issues and hygiene concerns need to be addressed in order to maintain customer satisfaction and trust. Overall, B's Barber Shop has the potential to provide excellent service but needs to address these weaknesses to enhance the overall customer experience.


Best TL Reviews

Special needs friendly. Cool airplane seat kids can use . She's cuts quickly and super nice.
B has cut our hair for a few years now, she is the best. I wouldn’t go anywhere else.
It was great. My son didn't want a haircut at all.. but he seems pleased. Thank you!
•Great customer service
•Did an amazing job cutting my hair
•Made sure I was comfortable
•Cut my hair in a timely manner
Will definitely start getting my haircut r there from now on
Great experience and great cut for my son every single time!
Easily one of the most unprofessional businesses I’ve ever been too. I lost count how many times I’ve left my house to specifically go to this place to schedule an appointment on their chalk board only to show up and have them be closed at a time their sign says they should be open. I’ve never had a chance to actually get a human on the phone either, which is why I have to leave my house to set up an appointment. Texting is also useless, I sent a text Monday morning to schedule an appointment, it’s Thursday afternoon and still have not been able to successfully schedule it. If you’re a busy person considering going to this place as a new customer I absolutely do not recommend it, the unreliability will drive you nuts.
Brought my son in to get his hair cut and although she was friendly and did a good job her clippers and scissors were absolutely filthy covered in hair. I told her to clean her scissor before she started chopping his hair more. So dangerous to anyone who could contract staph or MRSA from a dirty barber. I've never seen this in my life with a barber. Will not go back just for the lack of hygiene there
UPDATE:
Since i got a reply I'd like to add yes the CLIPPERS were dirty with hair all over them. I didn't notice at first until I started seeing the black hair fall all over my son's head then i actually looked at the clippers and seen they were covered in hair not from my son he has blonde hair it was very dark hair. I am not lying about that and that's why I asked the barber to please clean her scissor when she pulled them out. I'm not trying to bash anyone's business or make them look bad we all mess up and can do better but yes both the clippers and scissors were covered in hair.
B is an absolute wonder to work with. She's very thorough and efficient. Ive been nothing but happy with every haircut ive gotten by her. Prices are great as well. You wont leave her well put together and professional shop unhappy. 1000 stars!

B's Barber Shop Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 11:00 AM - 06:00 PM
Wednesday 11:00 AM - 06:00 PM
Thursday 11:00 AM - 06:00 PM
Friday 10:00 AM - 06:00 PM
Saturday 10:00 AM - 04:00 PM
Sunday Closed

How to go there

Location