2 Bits Barbershop

+1 931-202-1696

129 Cumberland Plaza, Crossville, TN 38555 United States of America

Open Today: -

Quick Facts About 2 Bits Barbershop

Strengths:

1. Skilled barbers: Many customers mentioned that the barbers at 2 Bits Barbershop are highly skilled and provide great haircuts and beard trims. They specifically praised Chanda and Sarah for their expertise and attention to detail. This shows that the barbers at 2 Bits have the necessary skills to provide quality services to their customers.

2. Friendly staff: The comments also mention that the staff at 2 Bits Barbershop is friendly and pleasant. This creates a welcoming atmosphere for customers and helps them feel comfortable during their visit. The positive attitude of the staff contributes to the overall positive experience at the barbershop.

3. Good service: Several customers mentioned that they received excellent service at 2 Bits Barbershop. They appreciated the professionalism and attentiveness of the staff, which indicates that the barbershop values customer satisfaction. Providing good service is crucial for establishing a loyal customer base and positive word-of-mouth.

4. Cleanliness: The barbershop was commended for its cleanliness. Customers appreciate a clean and well-maintained establishment, as it reflects the professionalism and attention to detail of the business. A clean environment also contributes to the overall positive experience for customers.

5. Positive customer reviews: Many customers expressed their satisfaction with the barbershop, specifically mentioning the great job done on their haircuts and beards. These positive reviews serve as social proof and can attract new customers who are looking for a reliable and skilled barbershop.

Weaknesses:

1. Unprofessional behavior: One customer mentioned that an employee of the barbershop smoked a cigarette right next to them and their young children, leading them to feel that it was rude and unprofessional. This behavior can create a negative impression of the barbershop and may deter potential customers who prioritize professionalism and a family-friendly environment.

2. Inconsistent quality: A customer expressed disappointment with the quality of their fade, stating that it was one of the worst they had experienced. Inconsistency in the quality of haircuts can be a major weakness for a barbershop, as customers expect consistently good results. This inconsistency can undermine the reputation of the barbershop and lead to the loss of loyal customers.

3. Poor attention to customer requests: Another customer mentioned that their specific requests regarding their beard trim were not followed. This indicates a lack of attention to customer preferences and can lead to dissatisfaction. Barbershops should strive to fulfill customer requests to ensure a personalized and satisfactory experience.

4. Limited target audience: One comment mentions that 2 Bits Barbershop is targeted towards male and masculine individuals. While there may be a specific target market for this barbershop, excluding potential customers who do not fit into this category may limit the growth and profitability of the business. Diversifying the target audience could attract a wider range of customers and increase revenue.

In conclusion, 2 Bits Barbershop has several strengths including skilled barbers, friendly staff, good service, cleanliness, and positive customer reviews. However, there are also weaknesses such as unprofessional behavior, inconsistent quality, poor attention to customer requests, and a limited target audience. Addressing these weaknesses and building on the strengths can help improve the overall customer experience and reputation of the barbershop.

Best TL Reviews

Great job always at the haircuts and service besides when I waited with my children outside on the sidewalk area to play while my husband finished his haircut and the lady that works here came out and smoked her cigarette right next to us. I felt like it was very rude and unprofessional considering I had 2 very young children with me and pregnant also so we had to move to the parking lot. Also don’t feel that employees should stand right next to the entrance and smoke. No one else wants to smell like your choices.

Chanda did an amazing job on my head and more importantly my beard. I don't think I will ever trust anyone else to trir my beard other than her. I can't recommend her enough.

Great staff, good cuts, clean, and always pleasant. It is targeted for male, masculine, etc. individuals.

Went to have my grandson's second hair cut. They were all great and his hair turned out amazing! Thanks y'all!

Just got one of the worst fades of my life here. I guess I have to keep driving to Cookeville for a decent fade.

Asked for a high skin fade and she took no guard to the top of my head and didn't blend it in. I also had asked her to line by beard and shape it a little and to take as least as possible off. She took of a 3rd of my beard and pushed the bottom of it up 3 inches and 1.5 inches from the cheek l. It took my a year to grow it that long to gess it up in 15 minutes never going back

Best place to get a cut if your in the plateau area!

2 Bits is the best barbershop I’ve ever been too. Sarah did a fantastic job trimming my beard. Great atmosphere, exceptional service and a great price. 11/10 would get my haircut here again.