Quick Facts About VIP Nails & Spa III
VIP Nails & Spa III has received a mix of positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, let's analyze the comments provided.
Starting with the strengths, a recurring positive aspect mentioned by multiple reviewers is the cleanliness and spaciousness of the salon. This indicates that VIP Nails & Spa III takes pride in maintaining a clean and comfortable environment for its customers. A clean and spacious salon can contribute to a pleasant and relaxing experience, making it a positive aspect for potential customers seeking a comfortable atmosphere.
Another strength mentioned in one of the comments is the careful preservation of natural nails by a nail technician. This suggests that the salon has skilled technicians who prioritize the health and preservation of their clients' natural nails. Such attention to detail and care is a valuable strength for a salon, as it demonstrates a commitment to the well-being of customers.
Additionally, there are positive remarks about the experience of getting pedicures and manicures at VIP Nails & Spa III. Some customers have had great experiences and recommend calling in advance to avoid long waiting times. This implies that the salon offers quality services in terms of pedicures and manicures, attracting customers who appreciate their work.
Moving on to the weaknesses of VIP Nails & Spa III, one common complaint is inconsistent pricing. One customer commented on being charged more than they usually pay for a similar service at other places. Inconsistent pricing can create frustration and confusion for customers, as they may not know what to expect in terms of costs for their desired services. This inconsistency could make it difficult for customers to budget for their nail care expenses.
Another significant weakness highlighted in the reviews is poor customer service. Some customers experienced rude behavior from the staff, such as long waits despite having an appointment and having their acrylic nails removed without consent. Poor customer service can greatly impact the overall experience for customers and create a negative reputation for the business. It is crucial for VIP Nails & Spa III to address these issues and improve their customer service skills to retain and attract loyal clientele.
Furthermore, there are comments about an owner who mistreats employees. This issue seems to have affected the overall functioning of the salon, leading to a decrease in employee loyalty and satisfaction. When employees do not feel valued and respected, it can negatively impact their performance and, consequently, the quality of services provided. This highlights a deep-rooted problem that the salon needs to address in order to maintain a positive work environment and quality service.
Lastly, a customer specifically mentioned the departure of a technician named Mora, stating that there is no reason to return without them. This indicates that Mora was an exceptional technician who brought value to the salon. Losing skilled employees can be a weakness for any business, as it implies a loss of expertise and possibly loyal customers who were attached to that particular technician.
In conclusion, VIP Nails & Spa III has several strengths, such as a clean and spacious salon, careful preservation of natural nails, and positive experiences with pedicures and manicures. However, there are weaknesses to address, including inconsistent pricing, poor customer service, mistreatment of employees by the owner, and the departure of skilled technicians. By addressing these weaknesses, VIP Nails & Spa III has the potential to improve its overall reputation and attract more loyal customers.
Best TL Reviews
I’ve been here a few times and its often hit or miss and the prices are inconsistent. They asked for $76 for dip on natural nails with two tips which is more than I usually pay for a full set other places. However, our nails came out good today and the nail tech was careful to try to preserve my natural nails. The salon itself is also very spacious and clean.
horrible place. very rude people that have no idea what they are doing. everytime i go here they just have bad customer service. i just wanted a color change for my acrylics. i picked out a color and waited 45 minutes even though i had an appointment. the lady took off my acrylics even tho i didn’t ask her to and she lied to me saying she didn’t. and my nails look sloppy but it’s not worth having to talk to them again
It’s a shame what’s become of this nail salon… after 8+ years, I’m finally done.
Paid 45.00 for a fill in which took him approximately 12 minutes to complete…no buffing down my nails; he only filed the top. I have more acrylic on my skin than ever before… very sloppy. What a waste of time and money.
Last straw... the owner fired Tammy two days before Christmas. VIP III owner has a real issue with the treatment of his long-standing employees and is a terrible business owner. The place is coming off the rails, and it is solely because of him. Your services are rushed? Because of him... Rude employees? All him... I've witnessed him berate his employees. He's losing loyal employees AND customers, I'm one of them. I only remained a customer because Tammy was there.
I was so very loyal to this salon, however I now refuse to go there. I won’t spend my time and money supporting a owner is not good to his employees.
Great experience at VIP for my pedicures and manicures. They can be busy at times so just call them in advance to get in faster!
You've finally lost me as a customer after 7 or 8 years. I've waited between 30-40 minutes the last few visits. Today I waited 30 minutes and my pedicure only lasted 20. He missed half of my nail with polish and complained that I wanted them cut not filed. What a waste of money.
WHERE DID MORA GO? If anyone knows, please let me know!!
Most of the techs will give you a terrible mani/pedi and if you get lucky enough to stumble upon a good tech, odds are they won't be around for long...wonder why. Now that Mora left, there's no reason to come back.
Place Pictures
VIP Nails & Spa III Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:30 AM - 04:30 PM |
How to go there
Location
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