Quick Facts About Nails & Pedi
Nails & Pedi Place is a nail salon that has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the business, it is important to analyze the comments provided.
Starting with the positive comments, several customers praised the quality and speed of the service they received at Nails & Pedi Place. One customer specifically mentioned that it was the best place they had ever gotten their nails done, highlighting the quick and friendly service. This indicates that the salon has a strong focus on customer satisfaction and aims to provide efficient service. Additionally, the customer mentioned that they expected the prices to be higher due to the excellent service, but were pleasantly surprised that they were affordable. This suggests that the salon offers competitive pricing, which can be a strength in a competitive market.
Another positive comment mentioned receiving compliments on their nails both for design and cleanliness, indicating that the nail technicians at Nails & Pedi Place have the expertise to create aesthetically pleasing nail designs. This suggests that the salon has skilled and experienced staff who can deliver satisfactory results.
Moving on to the negative comments, one customer reported a negative experience where three different technicians worked on their nails, resulting in discomfort and inconsistency. This suggests a weakness in the salon's organization and appointment scheduling process, as the customer had to switch seats multiple times. Additionally, the customer mentioned concerns about cleanliness, as the tables were allegedly filthy and it was uncertain how clean the tools were. This raises hygiene concerns and suggests that the salon may have a weakness in maintaining a clean and sanitized environment.
Another negative comment highlighted issues with the quality of the acrylic nails. The customer mentioned difficulties in removing the acrylics, leading to damage to their natural nails. Additionally, they suspected that a different type of acrylic was used, which made the removal process particularly difficult. This suggests a weakness in the salon's choice of materials or techniques, as the customer experienced dissatisfaction and potential damage.
Another negative comment mentioned a long wait time of three hours, indicating a weakness in the salon's ability to manage appointments and provide timely service. The customer also expressed disappointment in the increasing prices and a lack of consistency in charging customers, suggesting a potential weakness in the salon's pricing and transparency.
One customer mentioned a positive experience with a specific nail technician, highlighting that they provide excellent service. This suggests a strength in the salon's staff, as certain technicians are able to deliver exceptional service and create a positive experience for customers.
On the other hand, a negative comment mentioned a bad experience with the salon, where the customer claimed that they cut five of their fingers during a manicure. They also mentioned that the job was not done well, questioning the professionalism of the salon. This raises concerns about the training and attention to detail of the nail technicians, highlighting a potential weakness in the salon's staff and quality control.
In conclusion, Nails & Pedi Place has strengths in providing quick and friendly service, offering competitive pricing, and having skilled technicians who can create aesthetically pleasing nail designs. However, the salon faces weaknesses in terms of organization and appointment scheduling, cleanliness and hygiene standards, material choices and techniques, consistent pricing, and staff professionalism. These negative aspects should be addressed and improved upon in order to enhance the overall customer experience and reputation of the salon.
Best TL Reviews
Best place I’ve ever gotten my nails done. Very quick and friendly service. My nails look perfect. Thought for sure it would be more expensive than other places I’ve been to cause of how good the service was, but nope, just 50 for a full set ???? thanks Kathy
Es la segunda vez que voy, la primera pedí un diseño en especial, sencillo pero bonito y limpio, hoy fui por mi retoque, he recibido muchos cumplidos sobre mis uñas de manos y pies
It took 3 different people to do my nails and I had to switch seats in the middle of getting them done. They seemed to have overbooked or something because after we got our extensions glued on we sat there as the lady went to finish a pedicure, no hand washing was seen to be done after any of the switching between clients. The tables were filthy and I’m not sure how clean the tools were, nor how clean they should have been. Lots of nail dust from myself and many other clients was everywhere, which is probably hard to control but it was lowkey icky.
The nails were cute but when I had to take them off I soaked them in acetone for 45 minutes and only the gel polish came off, the acrylic stuck like a rock and didn’t even become sticky. I’ve had to cut them and shave them with such sharp files and they still wouldn’t budge. I needed up damaging my natural nail and having to scrape it off using a dental floss trick. This may just be what getting acrylics is like, I wouldn’t know tbh. I have a suspicion a different type of acrylic was used instead of the usual, since the removal was like removing diamonds from a rock.
If you need industrial strength nails that will never come off, along with minimal conversation and gaming chairs to sit in, this is the place to go.
I waited for three hours I should of left waiting that long but since I had nothing else to do I decided to wait. I’ve been coming here for few years when I want to get my nails done most of the time I’ve gotten my nails done they’ve always look good. But the last few times I’ve gone they’ve been careless and the last time I went in I noticed a girl with nails longer then mine was charged $35 and when I was done they charged me $40 !!! They definitely just charge what they can it’s not a set price I am never coming here again and also when I was getting my nails done my fingers felt like they were on fire !! They burned so bad every time he put the Acrylic powder stuff on my fingers I highly doubt that isn’t normal at all !!!!DON’T COME HERE AT ALL !!!!
Don’t go here if you don’t want your nails too look good for a few months. That’s what my nails look after taking the acrylics off. My ring finger nail almost came off the acrylic wasn’t properly put on it was chipping within a few hours of having them. Lifted in two days, PLACE WAS NOT CLEAN. They used the same acrylic towel on me then who knows how many people before. The lady was on FaceTime the entire time. Two people were doing my nails when it should only be one. Now I have to wait at least 2 or 3 months until I can do anything too my nails, they didn’t even put the acrylic by the cuticle at all. There was so much fungus and bacteria under them I had too put hydrogen peroxide in n for at least two weeks. Please do not go here, if I could give it 0 stars I would.
They are no nice there and the pedicure I received was beautifully done.
Very bad. They cut five of my fingers when they were doing manicure. Then they said they do it for free and apologized but when I got home I found they didn’t do a good job at all. Maybe because they think they are doing it free for me. So I think they are very unprofessional.
This place is so awesome! My favorite nail tech is the older man. ???? Everyone is so sweet, but he is the sweetest man ever! And he gives the best pedicures and manicures ever! Greatest service in Ogden! Great prices! Call Sarah and make an appointment today! My daughter and I will definitely be back! A++++
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Nails & Pedi Info
Amenities
Health & safety
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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