Quick Facts About The Fella’s Barbershop
Strengths of The Fella's Barbershop:
1. Quality of work: Several customers praised the barbershop for the quality of their haircuts and facial grooming. This indicates that the barbers have good skills and attention to detail.
2. Exceeded expectations: One customer mentioned that the barbershop exceeded their expectations. This indicates that the barbershop goes above and beyond to provide exceptional service.
3. Convenient opening hours: The barbershop is open seven days a week, which makes it convenient for customers to schedule appointments or walk-ins.
4. Clean and friendly atmosphere: One customer mentioned that the shop was clean and had a friendly atmosphere. A clean and welcoming environment can enhance the overall experience for customers.
5. No wait time: A customer mentioned that they did not have to wait for their turn and were immediately seated. This indicates that the barbershop is efficient in managing appointments and ensuring prompt service.
6. Accommodating to children: A customer mentioned that their children were able to get their hair cut exactly like the picture they showed. This indicates that the barbers are able to accommodate specific requests and cater to the needs of children.
Weaknesses of The Fella's Barbershop:
1. Inconsistent customer experience: One customer mentioned that their first haircut was great, but on their next visit, they were turned away by a female before the closing time. Another customer mentioned that their haircut and beard trim were not as detailed as they would have liked. This indicates that the consistency of service may be a weakness.
2. Poor communication or not following instructions: One customer mentioned that the barber started cutting their facial hair without explicitly asking for it and also cut their hair shorter than desired. Another customer mentioned that their hair was cut much shorter than expected. These experiences suggest that the barbers may not communicate effectively with their clients or may not follow specific instructions regarding the haircut.
3. Limited expertise: A customer claimed that the barbershop is not suitable for black customers as none of the barbers knew how to cut black hair. This indicates a lack of diversity in the barbers' expertise, which may limit their ability to cater to a diverse range of customers.
4. Allegations of racism: The aforementioned customer also expressed their belief that their experience was racially motivated. This is a serious allegation that can damage the reputation of the barbershop and alienate potential customers.
In conclusion, The Fella's Barbershop has strengths such as the quality of work, exceeding expectations, convenient opening hours, cleanliness, a friendly atmosphere, and accommodating service for children. However, the barbershop also has weaknesses including inconsistent customer experiences, poor communication or not following instructions, limited expertise in cutting diverse hair types, and allegations of racism. To maintain and improve their reputation, the barbershop should address these weaknesses by ensuring consistent service, effective communication, and diversifying their expertise to cater to a wider range of customers.
Best TL Reviews
Looking for a barbershop last minute as my son needed a haircut before a trip he's going to and first of let me say I don't even live in Hemet, I'm about 1.5 hours away just happened to be here every other week... but anyways this place more than exceeded the expectations with the quality of work from Jeremiah and the other guys...highly recommended.
You guys have customers from here on.
First haircut was great by Vinny. Then last night I show up at five and get turned away by a female an hour before it says they close.
Then I got back the next day and the worker starts cutting my facial hair when all I asked for was a fade didn’t ask me just did it. Then proceeded to cut my hair shorter than wanted. Terrible
Shop
Our first time here and the shop was clean, friendly and had a awesome music selection. Great service, everyone was nice. Conveniently open 7 days a week, we went Sunday afternoon. No wait time, my boys got right in the chair. Cut my boys hair exactly like the picture. Will definitely be my boys barbershop from here on out.
Best barber shop in the inland empire. Amazing staff. Great vibes. Awesome convos only place I will get my hair cut/beard shaved. Highly recommend!
The fade was nice I loved it but I asked for a little bit off the top and the barber cut so much off the top I felt like I was getting the John cena haircut and he put my hair back and I didn’t even ask for it and once I came home and shower I notice that he cut my hair very very short and mind you when I walked in I had long hair and all I asked for was a low or mid fade with half a inch off the top
Great people and great service. I was greeted as soon as I walked in, and was seated immediately since I called in advance. Haircut came out exactly what I wanted. 10/10 highly recommended.
The service was ok, probably would get 5 stars if they did a more detailed cut and shave, wasn't a tight haircut or beard trim
IF YOU'RE BLACK THIS SHOP IS NOT NOT NOT FOR YOU. I took my fiance to get his hair cut here for the 2nd time yesterday it was a handful of barbers out side lounging around and soon as we get out the car and were approaching the building we were informed they don't know how to cut black hair , out of the 6 men we seen outside NONE OF THEM COULD DO BLACK HAIR????? So we asked when somebody who could, would be in he said nobody does.... I'm a Latina women and I know exactly what we experienced was racism. His first time here was great but because of how the guys who were present 6/14 we will no longer spend money with this shop. Spend money where you are appreciated thanks. Negative 1 star.
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The Fella’s Barbershop Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 08:00 AM - 04:00 PM |
|---|---|
| Tuesday | 08:00 AM - 04:00 PM |
| Wednesday | 08:00 AM - 04:00 PM |
| Thursday | 08:00 AM - 04:00 PM |
| Friday | 08:00 AM - 04:00 PM |
| Saturday | 08:00 AM - 04:00 PM |
| Sunday | 08:00 AM - 04:00 PM |
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