Signature Nails

+1 336-623-9099

824 S Van Buren Rd C, Eden, NC 27288 United States of America

Open Today: Closed

Quick Facts About Signature Nails

Signature Nails place has received a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of the salon, let's analyze the comments provided.

One of the strengths mentioned by multiple customers is the friendly and personable atmosphere of Signature Nails place. Both the first and last comments praise the welcoming and comfortable environment, highlighting the importance of feeling valued as a customer. This positive feedback suggests that the salon has succeeded in creating a warm and inviting atmosphere, which can be a significant strength for any business in the beauty industry.

Another strength highlighted by a customer is the professionalism and cleanliness of the salon. The customer appreciates that the technician, Tatum, consistently cleans her station between clients. This attention to hygiene and professionalism can enhance the reputation of Signature Nails place and build trust among customers. Maintaining a clean and professional environment is crucial for a salon to establish a positive brand image.

In terms of specific technicians, there are multiple mentions of Tatum and Tracy, who are praised for their exceptional service. One customer expresses that Tatum will be the only one to receive their future business. This indicates that Tatum possesses the skills and customer service abilities that leave a lasting impression on clients. The presence of skilled technicians like Tatum and Tracy can be a significant advantage for Signature Nails place, as their expertise can attract and retain customers.

On the other hand, there are some weaknesses highlighted in the customer comments. One customer complains about experiencing rudeness when they visited the salon on two consecutive days. Even though the salon was not busy, the customer was told that they were fully booked. This situation reflects a lack of customer service and flexibility in accommodating clients. Rude behavior and a failure to fulfill customer requests can deter potential customers from returning to the salon.

Additionally, another customer complains about the discrepancy between the prices posted on the salon's billboard and the actual prices charged. This miscommunication and overcharging can lead to customer dissatisfaction and a sense of being deceived. Pricing transparency is crucial for customers to trust a business, and failing to provide accurate information about prices can result in negative perceptions and loss of customers.

Furthermore, there is a comment expressing concern about the licensure of a technician. The customer observed that the technician's license was not visible and wonders if they were even licensed at all. This raises a significant issue regarding regulatory compliance and professional standards within the salon. Lack of visibility of licenses can harm the salon's reputation and create doubts about the qualifications of the technicians.

However, it is important to note that the positive comments outnumber the negative ones. Customers have expressed their satisfaction with the quality of the manicures and pedicures received. One customer even claims to have had the best manicure and pedicure in quite a while. This positive feedback suggests that the salon possesses skilled technicians who can offer excellent results to their clients.

In conclusion, Signature Nails place has strengths in creating a friendly and personable atmosphere, as well as maintaining professionalism and cleanliness. Positive comments about specific technicians indicate the presence of skilled staff who can leave a positive impression. However, weaknesses such as alleged rudeness, price discrepancies, and concerns about licensure need to be addressed in order to improve customer satisfaction and maintain a positive reputation. Overall, Signature Nails place has the potential to succeed by capitalizing on its strengths while addressing its weaknesses.

Best TL Reviews

This place is amazing!! Very personable and friendly!

I was instantly made to feel very comfortable & important. A young lady named Tatum took very good care of me. I liked that she stayed at one station & between clients, I actually got to see her clean it. She was professional, yet very personable. I was impressed by her as a person & her work. Tatum will be the only one to get my future business with regards to a manicure & pedicure.

I've gone there 2 days in a row and they are rude!! Both times asking for a simple manicure and it wasn't busy, but they said they were all booked up and there was only one customer in there. Don't waste your time, energy or money.

Had the best manicure & pedicure in quite awhile. Thank you soooo much!

Prices posted on billboard are not the prices charged! I asked why there was a $35 difference, yes $35, and I was told "we need to update the board since it is old and wrong". So for a gel manicure and gel pedicure I was charged $74.00. Definitely not worth it and I don't even know if the girl was licensed since it was not visible. Not going back and buyer beware.

I LOVED this place! Everyone was friendly and my nails look amazing! I don't like the assembly line feel in most places and here they made me feel like I was the only one in the shop! Ask for Tracy and Tatum! You won't be disappointed! Tell them Kim said hello! :)

Best place to go in eden! They are always super busy but is well worth for me! Tonya is amazing! Regardless of the wait time, the conversations, laughs, entertainment and the all around vibe is what I look forward to every other Saturday!

I love this salon. I wish I had tried them originally instead of the place by the movie theater. Unlike the other one, I was made to feel welcomed even though it was my first time. It was refreshing to be able to have a pleasant conversation with the technician instead of listening to how disappointed they were with their trip to Vegas while looking on line for a phone case. I'll definitely be going back to this salon.