Quick Facts About Pro Nails
Pro Nails Place, as described through the comments, has a mix of strengths and weaknesses. In order to provide a comprehensive analysis, we will discuss these aspects in detail.
Starting with the strengths, comments highlight a number of positive aspects. One of the strengths of Pro Nails Place is the cleanliness. They use a new pack of tools for each customer, ensuring proper hygiene. Additionally, they use gloves, shield protectors, and require masks, which further demonstrates their commitment to maintaining a clean and safe environment for their customers.
Efficiency is another strength of Pro Nails Place. Many reviewers praised the speed of their service, commenting on how fast the technicians worked while still providing quality results. This can be a significant advantage for customers who value efficiency and want to get their nails done quickly.
Another strength mentioned in the comments is the range of services offered and the inclusion of extras. The price of $25 for a regular pedicure is considered reasonable by customers, and they appreciate that it includes a scrub and paraffin wax. The inclusion of complementary water also adds to the overall positive experience for customers.
Additionally, some customers mentioned specific nail technicians they were satisfied with, such as Andy. This indicates that Pro Nails Place has skilled technicians who have developed a loyal customer base. Having talented technicians can be a major strength for a salon, as it helps in retaining customers and generating positive word-of-mouth.
Moving on to the weaknesses, the comments highlight several areas that Pro Nails Place needs to improve upon. One significant weakness is their communication and customer service. Some customers complained about misinformation regarding prices and services. For example, one customer was overcharged for a pedicure and another was charged extra for services she did not request. These incidents indicate a lack of transparency and proper communication between the staff and customers. Improving their communication skills and being more transparent with their pricing can significantly enhance the customer experience.
Another area of weakness is the aggression and lack of skill displayed by some nail technicians. One customer mentioned bleeding after a manicure, while another had her nails done poorly. These incidents reflect poorly on the salon and can deter customers from returning. It is important for Pro Nails Place to address these issues by providing proper training to their technicians and ensuring that they follow best practices to prevent injuries and provide high-quality service.
Inconsistency in service is another weakness highlighted in the comments. One customer had a positive experience, while another mentioned being dissatisfied with the result of her manicure and pedicure. This inconsistency suggests a lack of quality control within the salon. Ensuring consistency in service and results should be a priority for Pro Nails Place to maintain customer satisfaction.
Furthermore, there were complaints about certain staff members who were unprofessional or provided subpar service. For instance, one customer mentioned a negative experience with an older employee who did not clean their hands properly and gave attitude. These incidents indicate a need for better training and oversight of the staff to ensure consistent professionalism and customer service.
In conclusion, Pro Nails Place has both strengths and weaknesses. They excel in cleanliness, efficiency, and providing a range of services at a reasonable price. However, they need to improve their communication, customer service, and consistency in providing high-quality service. Addressing these weaknesses can help Pro Nails Place retain and attract more satisfied customers.
Best TL Reviews
Walked in at 7p asked for a pedicure for my daughter and myself and the young lady told me ok. Another woman stopped with her customer and said Sorry we are closed for that bc one back tomorrow. It was 705 by the time we walked to the car and logged into my reviews.
I love coming here. I have only ever had my nails done by Andy, I will wait if he has another customer because I love the way he does them. If you go in early they are usually not busy. I went in late, once, and it was super busy.
Very expensive. I won't be back. I paid $70. for a Pedicure unknowingly. I asked for $35. Pedicure And because I had a no chip they also charged me for a no chip a pedicure. An their response was you have no chip $45 and you asked for $35, ????ok so you charged me for 2 pedicures. The worker went to Sayn you add $20 For the Softener soak with this and you had to 2 toe fill in--- At the end of the day I was overcharged there's no way someone can pay for 2 charges For a no chip Pedicure .
Very aggressive nail tech I bleed from the manicure they only charged $15 plus tip
That was the only good thing
This is going to be my new fave nail place!
*Clean- They use a new pack of tools for your pedicure, they use gloves, have shield protectors, and require masks
*Efficient- Super fast and quality was great. They do a great job!
My mom and I went on a Sunday at around 11:30. We walked in with no appointment and it wasn’t too busy. Emily did my mom’s nails and Jack did mine. We had regular pedicures and no chip manís. Pedicures are great you get so much for the price of $25, scrub, and that paraffin wax is included! My no chip is fabulous as well, I just got a regular no chip. They offered us complimentary water as well so kind.
. DO NOT GO TO THE OLD LADY! She Didn’t Clean My Hands Correctly She Gave Attitude My Nails Very Fat. She Took 3 Hours.! Then TRIED TO CHARGE ME EXTRA ...
Positives: the finished product of my no chip mani and pedi was good
Negatives: The nail technician scaped my heel and left it cut, bloody, and painful. Also saw a discarded utensil package in my pedi bowl when he let the water out. I hope my heel doesn't get infected
The lady messed up my eyebrows and told me they looked like that because I had spots with missing hair…A WHOLE LIE!!! I’m never going back there
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Pro Nails Info
Amenities
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 11:00 AM - 06:00 PM |
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