Q Nails and Spa

+1 734-672-3030

2455 W Jefferson, Trenton, MI 48183 United States of America

Open Today: Closed

Quick Facts About Q Nails and Spa

Q Nails and Spa, based on the comments above, appears to have several strengths and weaknesses. These can be summarized as follows:

Strengths: 1. High-quality work: The majority of customers praised the salon for the exceptional quality of their nail services. They mentioned that their nails turned out great, lasted a long time, and they got exactly what they asked for. This consistent positive feedback demonstrates the skill and expertise of the nail technicians at Q Nails and Spa.

2. Efficient service: Customers appreciated the quick service provided by the salon. They mentioned that their nail technician finished their full set in under an hour, indicating that Q Nails and Spa values their customers' time and strives for efficiency.

3. Reasonable prices: Many customers found the prices at Q Nails and Spa to be very reasonable. This affordability factor is likely to attract and retain customers who are looking for quality nail services at an affordable price.

4. Relaxing atmosphere: Multiple customers mentioned the relaxing atmosphere of the salon. This indicates that Q Nails and Spa creates a calming environment where customers can unwind and enjoy their manicure or pedicure experience.

5. Availability and flexibility: Despite not having appointments, customers mentioned that Q Nails and Spa was able to accommodate their needs and provide a great experience. This demonstrates their willingness to serve walk-in customers and their ability to manage their schedule efficiently.

Weaknesses: 1. Inconsistent durability: One customer mentioned that their powder dip nails chipped within a week, despite being promised a long-lasting result. This indicates a potential inconsistency in the durability of their services, which could be a concern for some customers.

2. Lack of customer service: One customer had a negative experience with the owner of Q Nails and Spa. They mentioned that the owner was unfriendly and made them feel unwelcome after a nail issue arose. This indicates a lack of customer service and professionalism on the part of the owner.

3. Nail polish quality: One customer complained about the cheap quality of the nail polish used at Q Nails and Spa. They mentioned that their nails chipped within hours of leaving the salon. This indicates a potential issue with the quality of the products used by the salon.

4. Mixed reviews about nail technicians: While some customers praised the skill and style of their nail technicians, others had a more average experience. One customer mentioned that a specific nail technician was great, while another customer found a different technician to be just okay. This indicates inconsistency in the skill level and customer satisfaction of the nail technicians at Q Nails and Spa.

In conclusion, Q Nails and Spa has several strengths that include high-quality work, efficient service, reasonable prices, a relaxing atmosphere, and availability. However, there are also weaknesses such as inconsistent durability, a lack of customer service, potential issues with nail polish quality, and mixed reviews about nail technicians. Despite these weaknesses, Q Nails and Spa could still be considered a good option for individuals seeking quality nail services at an affordable price, but customers may need to carefully select their nail technician and manage expectations regarding durability.

Best TL Reviews

My sister previously got a full set done at this salon back in March of last year and they turned out great/lasted a while. We just went back to each get a full set and our tech was great! Finished us both in under an hour and did a Phenomenal job on our nails, highly recommended.

Always love my nails after a good manicure . Staff is very good. Relaxing atmosphere. Prices are very reasonable. I've used several techs and all have been great.

one of the best manicures/acrylics set I've ever had. prices are reasonable but most importantly is their great quality of work. I got EXACTLY what I asked for, and my nail technician made sure I got what I wanted! I'll be a frequent customer here!

I hadn’t had nails done in years and decided to have a mani pedi. They were very nice and told me to get the powder dip nails because they last a very long time so I did. One week later one of the nails chipped from nothing but picking up something, and the others started coming up so I called them. They told me to come in and they would redo them. I sat there and said to him remember me? We had had quite a lengthy conversation but of course he said no. (I believe he is the owner) He redid them but was not friendly at all. At the end I told him I really appreciated it because I did really like the way he had done my feet but he told me they wouldn’t take me there anymore….SERIOUSLY?! That’s how you run your business?!?!?? If I could give them 0 stars I absolutely would have! They are HORRIBLE business owners!

Eventhough I didn't have an appointment Q nails got me in and I had a GREAT experience with my nail tech Selena. The shop is clean, the pedicure is relaxing, Selena took her time and even added her own style to my design which I love! #shellac #Selena #Q nails

my daughter said, “if i could give this place zero stars i would. i asked for my toes to be painted white, and over top of my white they put a clear polish that was tinted red and my toes turned out pink. i tried expressing the situation and he kept saying “there white, there white”….. not even 2 hours later 3 of my nails where chipped when all i had done is drove home and took a nap. (the polish is very cheap) i would recommend this place to anyone.”

Sam is the BEST nail tech. I didn't get him today. I got Beth. She is ok.

Yes, I get a pedicure every now and then! Went with the wife and had a nice, relaxing experience! Loved the massage chair!