Davi Nails & Spa

+1 616-242-6257

2237 Wealthy St SE, Grand Rapids, MI 49506 United States of America

Open Today: -

Quick Facts About Davi Nails & Spa

Davi Nails & Spa is a nail salon that has received mixed reviews based on the comments above. In order to evaluate its strengths and weaknesses, let's analyze the feedback provided.

Starting with the strengths, it is evident that the salon has some talented nail technicians. Tina, in particular, received positive feedback for her work on ombré nails, French manicures, and pedicures. Customers appreciate her skills and long-lasting results. This positive feedback demonstrates that the salon has the potential to provide excellent nail services.

Additionally, the convenience of the salon's Sunday opening hours is another strength mentioned by a customer. This shows that Davi Nails & Spa understands the importance of accommodating customers' needs by offering flexible operating hours.

Furthermore, some customers have praised the customer service provided by the salon. The staff was described as friendly, attentive to detail, and displaying good communication skills. This indicates that Davi Nails & Spa prioritizes creating a welcoming environment for its customers, which contributes to a positive overall experience.

Moving on to the weaknesses, several comments indicate a decline in the quality of service over time. Customers have noticed that the staff appears rushed, skipping steps and not properly attending to details. Complaints include misshaped nails, inconsistency in the length of nails, messy cuticles, and rushed, sloppy work. These observations suggest that Davi Nails & Spa may be facing challenges in maintaining consistent quality standards, possibly due to a lack of thoroughness and attention to detail by some of the technicians.

Moreover, one customer mentioned that the salon charged a higher price than what was advertised on their website. While this may seem like a small discrepancy, it is important for businesses to ensure that their pricing information is up to date and accurate to avoid customer dissatisfaction. This inconsistency in pricing may affect customers' trust and perception of the salon's professionalism.

Another weakness mentioned by a customer is the lack of choice regarding simultaneous versus separate services. While some customers appreciate having both manicure and pedicure services done at the same time, others feel that the quality is compromised in the process. Offering customers the option to choose would address this concern and provide a better overall experience.

Overall, Davi Nails & Spa has strengths in terms of talented technicians, convenient opening hours on Sundays, and friendly customer service. However, weaknesses such as declining service quality, inconsistencies in pricing, rushed work, and the lack of options for simultaneous or separate services have been identified.

To improve its business and create a more positive customer experience, Davi Nails & Spa should consider addressing the weaknesses mentioned. This could include implementing measures to ensure consistent and high-quality service, updating pricing information promptly, allowing customers the choice of simultaneous or separate services, and providing additional training to the technicians to improve their attention to detail. By addressing these areas, Davi Nails & Spa can enhance its reputation and attract more satisfied customers.

Best TL Reviews

Been here a few times, but left today feeling very disappointed and not wanting to return. I came in for a shellac mani and pedi. Both services were performed at the same time (likely in an effort to save time). I wouldn’t have been bothered by this however, the quality of my manicure since not being performed on a table does NOT look like a professional. I feel the result would have looked much better had it been completed at a manicure station as opposed to squeezing it all in on the tiny pedicure side table. In the future customers should have the option to have both services performed together or one at a time, especially if the quality is being sacrificed in the process.

TINA!! Is Amazing!! Ombré nails, new French manicure styles. My dip nails can last 3 weeks if I need them to. Pedicure’s Great!! Thank you Tina????

I absolutely love this place! I set up an appointment because their open up on Sundays. Which is very convenient. They nail polish always stays shining and the customer service is excellent. Give them a try you won’t be disappointed

Only complaint is website states $27 for color shellac and they charged me $30 - saying the website was out of date. I didn't want to make a fuss over $3 but they need to update their website if this is true. Other than that annoyance at the end it was very well done & the nail tech was very attentive to detail. (1st photo is of nails 8 days later - polish started to turn yellow and look dirty on the tips. 2nd photo is directly afterwards)

They have the best pedi in town. Nails can be hit or miss but Tina is excellent!

Their quality has gone down incredibly over the past few years. They are always in a rush, and skip steps frequently. They'll tell you they have time, but leave you sitting for 30 minutes with no service. Their work is rushed and sloppy, and if you point out that things are off (for example: nail shaping is crooked or there is an extra, dried drop/ridge of clear coat) they just say "no" and keep going. I left with nails that are misshaped, don't match, messy cuticles, and have bubbles and dried brush strokes due to their sloppy work.

Lin was amazing! Super friendly. I really appreciated how she filed down my nails after having me do dip powder. It all looks very natural. 10/10 would recommend!

A coworker recommended this place because she had a better experience then I did. The quality of work was average and I want to assume it was because they were busy and trying to rush. But I am not happy with the state my nails are in. While the person finishing my nails was basically running out of the door as she completed my nails (I'm assuming because it was 7:30 and that is when they close) I noticed that the length of each nail was varying and slightly sharp. I would suggest trying to see if they are better during there non-rush hours... I personally will not be going back to this place.