Nellie's Beauty Salon

+1 951-301-5200

27994 Bradley Rd, Sun City, CA 92586 United States of America

Open Today: -

Quick Facts About Nellie's Beauty Salon

Nellie's Beauty Salon has a mix of strengths and weaknesses based on the comments provided.

One strength of Nellie's Beauty Salon is that they have been helping the community with consistent services, particularly during challenging times. They prioritize safety by cleaning their equipment before and after every service and by being a pro-mask establishment. This attention to cleanliness and safety measures helps customers feel comfortable and secure. Additionally, the salon takes appointments, which can be convenient for those who prefer to plan ahead and avoid long wait times.

The salon also receives praise for being a great place for both men and women. They have short wait times for walk-ins, which is a positive aspect for those looking for a quick cut or service. The stylists are described as friendly and able to communicate well in English or Spanish. The fact that they listen to customer requests and cut hair the way it is asked for is another strength, as it shows that the salon values customer satisfaction.

Another strength of Nellie's Beauty Salon is the loyalty of their long-term customers. One reviewer mentions that they have been going there for years, emphasizing their satisfaction with the salon. This suggests that Nellie's has built a strong reputation and has a group of loyal customers who appreciate their services.

However, the salon also has some weaknesses based on the comments. One reviewer states that they had a negative experience with a particular stylist named Claudia. They were disappointed with the outcome of their hair, as it did not resemble the inspiration pictures they provided. The highlights were described as chunky and uneven, with some sections appearing like tiger stripes. This suggests that there may be inconsistencies in the quality of work among the stylists at Nellie's.

Furthermore, another reviewer mentions having a negative experience with Claudia, highlighting her unprofessional behavior. They explain that although they waited for over an hour for their turn, Claudia allowed another customer to cut in front of them. This lack of respect for appointments and customer order can be seen as a weakness in the salon's organization and customer service. Additionally, Claudia was accused of not enforcing the mandatory mask policy, further reflecting a lack of professionalism in following regulations.

Another weakness mentioned in one of the comments is the presence of an extremely rude lady in the salon. The specific details of the incident are not provided, but encountering rude behavior from staff can create a negative atmosphere and impact the overall salon experience. This suggests that there may be issues with the customer service and staff training at Nellie's.

In conclusion, Nellie's Beauty Salon has some strengths such as consistent service, cleanliness, safety measures, convenience with appointments, and a loyal customer base. However, they also have weaknesses related to inconsistent quality of work, unprofessional behavior, and potential issues with customer service and staff training. It is important for the salon to address these weaknesses in order to improve the overall customer experience and maintain a positive reputation in the community.

Best TL Reviews

Extremely rude lady (black hair, no too old Lady). I went for an stimate and came out very disappointed the way she was taking to me (rude, rude).

I had my hair done by Claudia, and unfortunately it was pretty TERRIBLE! I brought two different inspirations pictures and unfortunately got NOTHING close to them! I wanted heavy blonde highlights with a shadow root so it would be nice growing out a bit. Unfortunately I got chunky uneven highlights that were SUPPOSE to be all the way at the root but unfortunately she didn’t use correct technique so the highlights were about half an inch away from the room RIGHT away! There are also two sections where it looks like like the bleach came out the top of the foil and I have tiger stripe looking spots! Looks terrible honestly! I didn’t ask her to fix it because I was worried she would make it worst! So I had it redone at a different salon! I added photos of my hair and the gap from my scalp ATthe salon! And then the tighter stripe areas once I got home and realized they were there. I also added the exact inspiration picture I showed her…

Considering the times, Nellie's is a salon that has been helping the community with their consistent services. I got a haircut and they clean their chairs and equipment before and after every cut/service. They are a pro mask establishment which makes me feel safe, and they take appointments as well. I really appreciate this salon and my family will continue to go here as long as they are here. ✌

This is a great place for both men and women. For walk ins wait time is short. The stylist are very friendly. They converse well in English or Spanish. They do a very good job at cutting the way you ask. They also take appointments.

Great place to go for your hair cut and all of your other hairstyles and color. She was very nice and worked with so it was right. Awesome will be back and tell others about this place

Keep up the good work ????

I love Nellie's beauty salon. I have been going there for years and absolutely recommend them! Susie in particular has been my hair lady and I couldn't say enough nice things about her and her team! 9 years strong and counting!

Good and friendly place, clean, and very professional. I write because what others say, same people just complain for anything, I guess they been inside too long.

I went for a haircut today and after I waited for a little over an hour ( it was supposed to be my turn then Claudia decided to put this random guy in front of me , clearly I was next in line due to the fact that I called in and talked to Claudia and she said that was only a customer in front me anyways that’s unacceptable what she did and I noticed she allowed this customer enter the establishment without wearing a FACEMASK Or Face covering which is a Local, state and a federal regulation; that’s a big no NOT ACCEPTABLE. While I was there she never even request the customer to wear a facemask. Never going back to this place; that’s not the way to conduct business .