Roosters MGC of Minnetonka

+1 952-935-0505

6001 Shady Oak Rd #160, Minnetonka, MN 55343 United States of America

Open Today: Closed

Quick Facts About Roosters MGC of Minnetonka

Roosters MGC of Minnetonka Place is a hair salon that seems to have a mix of positive and negative feedback from customers. In order to assess the strengths and weaknesses of this establishment, it is important to analyze the comments provided.

Starting with the strengths, a recurring theme in the comments is the talent and skill of the stylists at Roosters MGC. Bree, Amanda, and Britney are specifically mentioned as exceptional stylists who consistently deliver high-quality haircuts. The customers appreciate the time and attention to detail that these stylists dedicate to their work. Bree, in particular, is praised for her fade, which is described as the best the customer has ever seen. This demonstrates the expertise and ability of the stylists to provide on-trend and well-executed haircuts.

Another strength of Roosters MGC is the friendly and welcoming environment. Customers mention that the staff is always friendly, fun, and energetic. This creates a positive and enjoyable experience for the customers, making them feel comfortable and relaxed. The positive rapport between the stylists and customers is evident in the comments, with one customer even expressing a desire to be one of Britney's clients. This indicates that the stylists at Roosters MGC have the ability to establish strong connections with their clients, enhancing the overall experience.

The salon is also praised for its attention to detail and willingness to make corrections if the customer desires. This demonstrates a commitment to customer satisfaction and a willingness to go above and beyond to ensure that the customer leaves the salon happy with their haircut. Sarah, in particular, is mentioned as a stylist who is skilled at shaping and maintaining beards, which is a specialized service that not all salons offer. The ability to cater to specific customer needs, such as beard shaping, is a strength of Roosters MGC.

Additionally, the salon is described as classy, clean, and comfortable. Customers appreciate the comfortable chairs and the opportunity to watch TV while waiting for their appointment. The cleanliness and overall ambiance of the salon contribute to a positive and enjoyable experience for the customers.

Moving on to the weaknesses, one customer expresses frustration with their experience booking through the app and the inconsistent pricing between locations. This indicates a potential issue with the salon's customer service and the overall consistency and reliability of the booking system. The customer felt that their concerns were not adequately addressed by the manager, leading to a disappointing and frustrating experience. This highlights a potential weakness in the management and customer service practices of Roosters MGC.

Despite this isolated incident, the majority of customers express satisfaction with their experiences at Roosters MGC. However, it is worth noting that the comments are relatively limited, and there may be other strengths and weaknesses that are not captured in the comments provided.

In conclusion, Roosters MGC of Minnetonka Place seems to have several strengths, such as talented stylists, a friendly and welcoming environment, attention to detail, and a clean and comfortable salon. However, there may be potential weaknesses in the customer service and management practices, as indicated by one negative comment. Overall, the salon appears to provide a positive experience for its customers, but it would be beneficial for the management to address any potential areas for improvement to ensure consistent customer satisfaction.

Best TL Reviews

I've been getting my hair cut by Bree now for about 3 years. Of those 30+ haircuts, I have yet to be disappointed. She is extremely talented and takes the time required to get it right. Her fade is the best I've ever seen and she does it better and better every time. She is currently styling three generations of my family tree and it will stay that way until she hangs up the scissors. Go get your hair cut by Bree, you won't regret it.

Amanda has been cutting my hair for years; she recently introduced me to Roosters, and I couldn't be happier! She is always friendly, fun, and energetic, and the environment fits her. everyone has been extremely friendly and fun whenever I've been in!

Terrible experience booking with the app & “customer service” that followed. Plymouth offers a kid cut listed and Minnetonka location said I have to pay full adult price for my son. We were forced to pay $42 plus tax plus tip, while app states $30 for kids cuts (short hair) & $35 (med-long hair). Worst part was the manager’s response - explaining there are different owners and corporate controls the app. Does the customer experience matter to this company? How about a seamless app experience with consistent prices? We won’t be back to this location given how poorly this situation was handled, which was incredibly embarrassing & frustrating. I couldn’t care less if the company is centralized, decentralized, who owns which location…I care about being offered the price the app mentions.

The pleasure was all mine. Felt real, comfortable, and relaxed. Britney was my hair stylists she's pretty awesome funny and amazing personality. I would be honored to be one of her clients. An she's a 49ers fan so we click

Great place for a detailed cut and beard trim. I go every 4-6 weeks and have never felt let down. In fact they will always correct anything you want changed. I don’t trust my beard to anyone and Sarah has never let me down. She knows how to shape it to my face for all the various length I’ve grown my beard to. From helping me grow it out to shaping it to maintain order. Hands down a great pace to go!

If you live anywhere near here then look no further. They are up to date with styles and know how to fade properly. Sarah is who I go to and she never disappoints. Place is classy, clean and has comfortable chairs to watch TV while you wait. Cost is about 30 for a men's haircut but that comes with rinse, shave on the neck and over all pampering.

Always a good staff. I have my preferred stylist, but have had others and I never worry about what I'll leave looking like.

Brie is the best ever. She always has a smile on her face and is very professional . I would not go anywhere else.