Quick Facts About Care Nails and Spa
Care Nails and Spa, based on the comments provided, has both strengths and weaknesses. In order to provide a comprehensive analysis, I will discuss each aspect individually.
Strengths:
1. Positive Experiences: Some customers have had positive experiences at Care Nails and Spa. They praise the cleanliness, professionalism, and expertise of certain technicians, such as Lynn, who consistently delivers great and clean nail services.
2. Gel Pedicure: One customer specifically mentions their satisfaction with a gel pedicure done by the owner, Anthony. This suggests that the salon is capable of providing high-quality gel pedicure services.
3. Friendly Owner: Another customer compliments Anthony as a nice and cool person. This implies that the owner of Care Nails and Spa creates a welcoming and friendly environment for customers.
Weaknesses:
1. Poor Nail Service: Multiple customers express disappointment with the quality of the nail services they received. One customer mentions that their gel acrylic nails were done poorly, with many imperfections, sloppy work, and painful tools. Another customer states that their gel nail polish chipped within days, suggesting that the products used or the technique employed might be subpar.
2. Old Nail Polish: One customer suspects that old nail polish is being used, as their gel nail polish came off within two days. This raises concerns about the salon's hygiene practices and the quality of the products they use.
3. Unsatisfactory Refund Policy: An incident involving a dissatisfied customer who went for a nail service and lip wax highlights Care Nails and Spa's poor customer service. The customer claims to have been burned during the lip wax and was initially denied a refund. They had to resort to threatening legal action to receive a partial refund, showcasing a lack of accountability and professionalism.
4. Inadequate Manicure: A customer describes a nightmare manicure experience, where the technician failed to shape the nails evenly, made mistakes with the powder and gel application, and didn't allow enough drying time for regular nail polish. This indicates a lack of attention to detail and competence in providing a satisfactory manicure.
5. Waxing Mishap: A customer reports being burned during a waxing service and claims that the technician exacerbated the situation by applying alcohol, causing more pain and worsening the condition of their lips. This raises concerns about the staff's training and competency in providing waxing services.
Based on these comments, it is evident that Care Nails and Spa has several weaknesses that need to be addressed. Some of the key issues include poor nail services, questionable use of old nail polish, unsatisfactory customer service, and incidents of mishaps during waxing services. Improvement in these areas would greatly enhance the overall customer experience at the salon and build a stronger reputation.
Best TL Reviews
Had me pay $45 for these gel acrylic nails. Told me it was “lear color” Do you know what that stands for...me either but apparently she was saying clear. The picture speaks for itself but I’m sure resin you could see all the big imperfections in her work. She as sloppy and and kept hurting me with her tools. I don’t recommend here because look how my nails are shaped they are also crooked and are suppose to coffin shape but these look dull and disgusting.
Tried them twice my gel nail polish chipped with in 3 days... I gave them a second chance & got my daughter's nails done but within two days her gel nail polish which cost me $20 dollars came off in only two days!! I think they use very OLD nail polish
My nails are always great and clean and cut anytime I go there I go for Lynn and leave loving my set
4/16/2018 DONT WASTE YOUR TIME OR MONEY HERE!!!!! LEFT WITH A BURNT FACE!!! I was the First time I ever stepped foot in this salon out of desperate need. Long story short I did my nails with Chelsea the owner and the job definitely did not meet my expectations. I also had my lip wax and my whole right side was completely burned. I went in yesterday to get a refund for the horrible job and burning my lip..... smh oh boy was that a sight to see. Chelsea refused to give me a refund tells me she had to wait for the owner meanwhile the day before her husband and herself expressed how they were the owners and have two children in college. Once I stated the facts she only wanted to give me half my money back. I then know had to threaten her with legal action for burning my face and not being able to work until my face healed. Then she had the audacity to give me my money at the end and tell me not to ever come back to the salon. Lmao what a joke I told her I have no desire on coming back but just FYI CHELSEA if it not because of us your paying customers you wouldn’t be able to pay for your bills or tuition. it took me a whole lot not to trash her place.
My first time in this nails salon and was amazing , the owner Anthony it’s very nice, cool person. I did a gel pedicure and I love it. Definitely, I will come again.
Just keep your money it's not worth it. I went for a pedicure and manicure. The pedicure was fine but the manicure was a nightmare I wanted a gel manicure with tips in almond shape. My nails was shaped uneven the tips wasn't straight. When I told the lady about she tried to fix it but really didn't. I end up with the powder and gel on my skin, when I ask her to fix it she just filed my skin at this point and let it alone since I was getting sensitive. I was about to forget after over an hour my toe nail still wasn't dry and it was regular nail polish I ask for. And forget about paying with card on Sunday. My first and last time too.
DO NOT EVER get waxed here! I did my lips and the lady burned me. I felt the pain but didn’t know what to do so I asked if everything was okay. She said it’s ok and put alcohol on my lips which made it worse. After she said she was done and I went to the bathroom and looked in the mirror and my lips were bright red with some blood.
Wonderful experience, great professional service, you must try a pedicure...Anthony &Josie are the best????
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Care Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:30 PM |
|---|---|
| Tuesday | Closed |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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