Quick Facts About Nail Expo
Nail Expo Place, as indicated by these comments, has both strengths and weaknesses. It is important to consider these factors when evaluating the overall quality of the establishment.
Starting with the strengths, some customers have highlighted positive experiences at Nail Expo Place. One comment mentions "amazing nails" and "great service," indicating that there are instances where customers have been satisfied. Another comment mentions that the pedicure was "great," suggesting that there may be some consistency in the quality of certain services. Additionally, a comment mentions that the prices are decent, indicating that Nail Expo Place may offer competitive pricing.
However, these positive aspects seem to be overshadowed by numerous weaknesses. The most significant weakness mentioned multiple times is the horrible customer service. Multiple customers claim that the staff at Nail Expo Place is rude and disrespectful towards both customers and colleagues. One customer even mentions a specific incident involving a staff member named Kim with a "crooked eye" who was rude to other customers. This continuous trend of unprofessional behavior is a significant flaw that can greatly impact customer satisfaction.
Another weakness mentioned by several customers is the poor quality of work. In multiple instances, customers lament the sloppy application of polish, both in terms of color accuracy and overall appearance. Customers also mention acrylic being caked on and tips not being properly attached, indicating a lack of attention to detail and skill. Moreover, one customer had a painful experience during a nail service, suggesting that the technicians may not have the necessary expertise or training.
Hygiene is another area of concern. Multiple comments highlight dirty stations and a lack of cleanliness between customers. This is a severe issue for any salon, as cleanliness and sanitation are crucial for ensuring the safety and well-being of customers.
Inconsistency in honoring appointments is another weakness pointed out by a customer. Having to wait longer than scheduled can be frustrating for customers and shows a lack of respect for their time. This lack of professionalism further contributes to the negative experiences described.
Lastly, one customer mentions that equipment was not properly sterilized, which is a serious health and safety concern. In a salon environment, sterilization and cleanliness are of the utmost importance to prevent the spread of infections and ensure a safe experience for customers.
Overall, the numerous weaknesses highlighted in these comments outweigh the few strengths mentioned. The poor customer service, sloppy work, cleanliness issues, and inconsistency in honoring appointments are significant flaws that can greatly impact the reputation and success of Nail Expo Place. Addressing these weaknesses is essential for the salon to improve and regain customer trust.
Best TL Reviews
I will never return to this place!!!! Extremely rude, horrible customer service, very sloppy polish and caked acrylic in between natural nail and tip. Also color chart is not accurate. I picked out a light gray mood changing color and it came out purple. The woman Kim with the crooked eye was also very rude to other customers while I was there. They are very dirty. They do not clean stations in between customers.
Also they do not honor appointments I had a 10 o'clock appointment I arrived at 9:50 and someone was in the chair. I had to wait until 10:30. If I hadn't been there for so long I would have made them do my nails over again or refused to pay and call the cops that's how bad the experience was.
I had an acrylic, refill here and a gel pedicure. my nails look like a two-year-old did them and the man who did my nails was squeezing my finger so hard that they actually hurt the next day. what a waste of money I will never return to this place.
also, horrible customer service!!!!!!!
My neighbor has been a customer for 15 years. And the owner Kim was very rude and no work ethics. I have pictures that can prove the poor art work and disappointed outcome. Her sister was attended by Son aka Sonny who held her fingers so tight that she felt pain between her fingers by the way he held the fingers. Don't recommend not a good place to get nail art satisfaction.
This place is a joke. She charged me $70 for a fresh set of nails. Acrylic was caked on very sloppy and the tip wasn’t even attached to my nail. She was very rude to me and other customers while I was there if I was not late for a Dr appt I would’ve made her do them over again, and /or refused to pay for them and called the cops, but I did not have time for that . Stations were dirty and I noticed they did not clean the stations in between customers. Horrible customer service. I asked to see a color sample and she flat out said no. The Experience I had there was flat out insulting.
Do amazing nails decently priced. Great service. Friendly
Never in my life have I experienced this kind of pedicure… it was horrible to the point I just find it hilarious LOL.. they don’t use sterile or clean equipment at all.. nor a pedi spa liner.. He was going to use the “cheese grinder” on me and i could SEE the crust from the previous person.. thank god I did not use that… The man who did my pedicure literally would slap my feet as if i was some animal and kept pinching me while cleaning my cuticles.. I can’t believe I sat for that.. please don’t go to this place lmao …
I will never return to this nail salon after my experience today. This woman spent 45 minutes on my nails just to not fully remove my old polish, then tried to cover my old polish with the new polish. She gouged at my fingers with her finger nails trying to scrape off polish that she sloppily painted on my nails. Cut me multiple times with the mail dremel. When I told her I wasn’t paying $45 for the work she did, she told me that it’s my fault that I didn’t stop her while she was doing HER job to correct her on the service that she provides as her JOB. The owner of the salon insisted that I sit back down to get my nails redone, which unfortunately after spending over 2 hours at this salon between my pedicure (which was great) then my nails I didn’t have time to sit there for her to redo what she should have done correctly the first time. Laziness and ignorance at its finest. 0/10. Don’t recommend.
I asked for gel polish on my feet & the finish outcome was as if my 5yo child polished them. He tried to fix them and unfortunately they looked the same.
There's a reason why this place is empty.
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Nail Expo Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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