Quick Facts About T & T Nails
T & T Nails place has received a mix of positive and negative reviews from customers. In order to assess the strengths and weaknesses of the business, let's analyze the comments provided.
Starting with the strengths, one comment mentioned that T & T Nails did an excellent job fixing their nails from another salon. This suggests that the salon has skilled technicians who are capable of correcting and improving the work done by other nail salons. This strength is further reinforced by another comment that states that the nail job done on their wife was the most professional and well-done in the local area. This indicates that T & T Nails has a reputation for providing high-quality and professional nail services.
The cleanliness of the salon is also mentioned as a strength in a positive comment. The customer was impressed with how clean the salon was, which suggests that T & T Nails prioritizes maintaining a hygienic environment for their customers. Cleanliness is an essential factor for customers when choosing a nail salon, as it ensures their safety and well-being.
Another positive comment highlights the patience and kindness of one of the nail technicians towards their granddaughter. This indicates that the staff at T & T Nails is attentive to their customers' needs and provides a friendly and welcoming atmosphere. Excellent customer service, such as being patient and kind, is crucial for customer satisfaction and building long-term relationships with clients.
Moving on to the weaknesses, there are several negative comments regarding the rudeness of the employees. One customer stated that they were completely rude and raised their voice when asked to move seats. Another mentioned that the nail technician was rude and told them to stop watching them. Additionally, there is a comment about the woman at the salon being unable to speak English properly, which can lead to misunderstandings and frustration for customers. Rude behavior and communication difficulties can significantly impact the overall customer experience and deter potential customers from returning to the salon.
Another weakness highlighted in the comments is the inconsistency in pricing. One customer mentioned that the price increased significantly with each visit, without any justification or explanation. This inconsistency in pricing can be off-putting for customers and create a sense of mistrust. Customers appreciate transparency and consistency in pricing, so this inconsistency can harm the salon's reputation.
Lastly, a negative comment mentions that the nails done at T & T Nails were thick and uneven. This suggests that the quality of the work may not always meet customer expectations, leading to unsatisfactory results. Additionally, in the same comment, the customer expressed dissatisfaction with the color of the nails, as it turned out different from what was expected. This indicates a lack of attention to detail and a failure to accurately communicate with the customer's preferences.
In conclusion, T & T Nails place has some strengths, such as skilled technicians, a reputation for professionalism, and a clean environment. However, the salon also has weaknesses, including instances of rudeness and communication difficulties, inconsistency in pricing, and potential issues with quality and attention to detail. These weaknesses can significantly impact the customer experience and potentially drive customers away. Addressing these areas of improvement can help T & T Nails enhance their reputation and attract more satisfied customers.
Best TL Reviews
Went to get a color change from my previous nail salon (the polish chipped). Completely rude to me and told me that i touch my hair too much and that’s why my polish chips. Then continued to raise his voice to move seats as i was grabbing my things. Overall, would not recommend a business that is rude to customers that bring them business.
I used to go here all the time. The last time I went I was watching him do my nails because he cut my fingers a couple times. He was so rude to me and told me "you need to be watching TV and not me." After that he was super rough with me hands and kept telling me to relax. It's hard to relax when you are being so rude and rough. Will not he going back to them. They obviously have a hard time keeping business anyway due to no one ever being there. Also had a friend show up there last night and the lady was rude to her daughter when she was trying to pick a style and kept telling her to hurry up. 10/10 do not recommend!!!
It’s insane that every time I go there the price always gets jacked up $20 or more. SMH when I first went I paid $45 and left a $ 5 tip. Then later went in for a fill and they charged me $50 plus $5 tip. Then the next time I went it had gone up to $65 plus tip. So today I go and the same set they charged me $70 and there’s literally nothing special about them ????♀️ so I didn’t leave a tip
They fixed my nails from another salon did a excellent job will continue to come. You now have my business from now on I’m so happy with my nails thank you.
Most Professional well done nail Job my Wife has had in the local area! Recommend this Business to everyone I know!
Very unhappy customer. The nail is very thick and uneven . They have such a huge variety of nail colors .... And I selected the 'cat eye" nails because I thought I was getting purple and these came out green!!!!!! I don't think the woman speaks English except telling me there would be a 30 dollar upcharge to change the color..... I will not recommend or go back to this business.
I called and ask how much for fill in and Lady said 25.00 I go in and it was 45.00 the guy got rude with me .and the lady doing my nails cut my skin.i will never go back
This was my first time being here and I'm so impressed with everything. It's very clean and they are very nice. My daughter and I were there with her daughter and we all got our nails done and the woman that did my granddaughters nails was so patient and kind to her ????
Place Pictures
T & T Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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