Loves Nails VIP

+1 252-758-7444

4320 E 10th St D, Greenville, NC 27858 United States of America

Open Today: -

Quick Facts About Loves Nails VIP

Loves Nails VIP place is a nail salon located in Greenville that has received both positive and negative feedback from customers. In order to evaluate its strengths and weaknesses, we will analyze the comments provided.

One of the main strengths mentioned by customers is the exceptional customer service provided by the staff. Multiple comments highlight the friendly and welcoming atmosphere of the salon, with staff members going above and beyond to ensure a positive experience for customers. This is a significant strength as excellent customer service can greatly contribute to customer satisfaction and loyalty.

Another strength mentioned by customers is the quality of the manicure and pedicure services provided. Several customers mention that they were well taken care of and received a great job on their nails. This is important as the primary service of a nail salon is to provide top-notch nail care and styling. Positive feedback in this area indicates that Loves Nails VIP place is successful in providing high-quality services to its customers.

Furthermore, there are positive reviews specifically highlighting the experience of taking children for nail treatments. Customers mention that the staff members took extra care to make children feel comfortable and special during their visit. The friendly and engaging attitude of the staff toward children is noted as a strength of the salon. This is important for attracting families who want to bring their children along for a pampering session.

In terms of weaknesses, one customer mentioned a rushed service that left their nails in an unsatisfactory state. This comment suggests that there might be inconsistencies in the quality of service provided by different staff members. It is important for a salon to ensure consistency in service quality to maintain customer satisfaction.

Another negative feedback relates to a specific staff member who did not do a good job on a customer's daughter's nails. Although this might have been an isolated incident, it is still a weakness that should be addressed by the salon. Consistent skill levels among staff members are crucial to maintain the reputation of the salon and ensure customer satisfaction.

Additionally, one customer mentioned a wait time issue. Although it is acknowledged that waiting might be inevitable in busy salons, excessive wait times can be a weakness as customers prefer prompt service. Keeping wait times to a minimum through efficient scheduling and staffing can enhance the customer experience.

Finally, a concerning comment mentions an unpleasant experience in which the customer's nails were injured during the service. This issue is significant as it involves the safety and well-being of the customers. It raises questions about the salon's hygiene practices and the training given to its staff. To address this weakness, Loves Nails VIP place should focus on ensuring the highest standards of hygiene and safety in their salon by regularly maintaining and updating their equipment.

In conclusion, Loves Nails VIP place has strengths in exceptional customer service, high-quality nail services, and a positive experience for children. However, weaknesses include inconsistencies in service quality, potential wait time concerns, and issues related to safety and hygiene. Addressing these weaknesses will be crucial for the salon to maintain its reputation and ensure customer satisfaction.

Best TL Reviews

I’ve tried several nail salons in Greenville and this place is by far my favorite! The customer service is unmatched and all of the staff members are always so friendly, they do a great job whether it is a manicure or pedicure you will be well taken care of! 10/10 recommend!

There was only one person and she was rushing and didn’t leave my nails right I wouldn’t recommend this place to nobody and my friend she replacing two nails and didn’t even measure her nails to see if they were the right size I won’t be going back to this place

They have two females that do great on nails. One guy, well maybe he was rushing, but he didn't do a very good job on my daughter's nails. There is a bit of a wait also, however it's worth it to have nails looking as good as mine.

Services was 10/10 will definitely be returning

I took my daughter here for her very first pedicure and could not have been happier with the service she and I received. Not only did we both receive a long-lasting pedicure, but Mai and Andy made sure that my 4-year old felt special and at ease. They took the time to answer all 1,200 questions she had for them, and talked to her the whole time about her favorite movies, Disney characters, etc. Could not have asked for a better "first pedicure" experience for her!

Incredible job with Gel! The owner was very friendly and treated my daughter like a princess. We will definitely be back soon!

CC was amazing! She slayed my nails and did it quickly and was very friendly and made me laugh the whole time. Definitely will never go anywhere else.

Kept running metal drill bit over my skin. Everyone of my nails are in pain and 1/2 are bleeding. I kept saying ouch and pulling my hand. Finally I said no more. He said it was a very OLD bit and it gets hot cause he has to go harder. Not my problem get a new bit!!