Glamour Nails

+1 843-793-2450

4391 Dorchester Rd, Charleston, SC 29405 United States of America

Open Today: -

Quick Facts About Glamour Nails

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Glamour Nails Place is a nail salon that has received a mix of positive and negative reviews from customers. To assess the strengths and weaknesses of this place, let's analyze the comments provided.

Strengths:

1. Excellent customer service: Multiple customers mention the friendly and attentive staff at Glamour Nails Place. They appreciate the staff's ability to communicate and make them feel comfortable during their visits. This demonstrates a commitment to providing a positive customer experience.

2. Skillful and talented staff: Customers mention that the staff at Glamour Nails Place is extremely talented and knowledgeable about the latest nail trends. They can do intricate designs and offer a wide selection of colors. This showcases the salon's ability to keep up with industry trends and offer high-quality services.

3. Convenient location: One customer mentions that Glamour Nails Place is close to their home, making it easy and convenient for them to visit. Proximity to customers can be an advantage as it allows for quick and accessible services.

Weaknesses:

1. Inconsistent quality: While some customers have had great experiences at Glamour Nails Place, others have expressed dissatisfaction with the services provided. One customer describes their nails as the worst they have ever looked, citing a rushed job and a ruined coffin shape. Another customer mentions a rushed polish that resulted in a rough finish and bubbles. These negative experiences indicate a lack of consistency in the quality of services offered.

2. Poor customer service: A customer reports a negative encounter with the staff, describing the experience as having "HORRIBLE CUSTOMER SERVICE." They mention being yelled at by the staff and witnessing disrespectful behavior towards another customer. This incident highlights a significant weakness in the salon's ability to provide a friendly and respectful environment for customers.

3. Lack of cleanliness: One customer comments on the cleanliness of the salon, stating that "everything is dusty af." This suggests a lack of attention to cleanliness and hygiene standards, which can be off-putting for customers and impact their overall experience.

4. Negative experience with eyelash services: A customer recounts a terrible experience with the man who does the eyelashes at Glamour Nails Place. They describe the application of lashes as being poorly done, resulting in excessive glue and irritation that lasted for days. This negative experience reflects a lack of skill and expertise in performing eyelash services.

In conclusion, Glamour Nails Place has some strengths, such as excellent customer service, a skillful staff, and a convenient location. However, it also has several weaknesses, including inconsistent quality, poor customer service, lack of cleanliness, and negative experiences with certain services. It is important for the salon to address these weaknesses in order to enhance the overall customer experience and maintain a positive reputation.

Best TL Reviews

Love this place! I have never had a bad experience with any of the techs. I get my nails and toes done here every time! Staff makes sure to give me what color and shape I request. Communicate and make sure I am comfortable the whole time.

I love Van and his crew. He's the only shop I go to. He always makes me feel so Glamorous when I leave. Take a look at my nails. Done yesterday 3/21/22, Beautiful!

This spot is now close to home and I've been meaning to give them a try since we moved! Clean nail salon and friendly, attentive staff! This place was awesome!

The staff is friendly and extremely talented. They have a huge selection of colors. They clearly keep up with all of the new nail trends and can do incredible design work. I highly recommend this salon!

This is probably the worst my nails have ever looked. Horrible job!!! I was rushed. My nails had a coffin shape she completely ruined it. Then the husband acts like he doesn't understand either. You can clearly see thr horrible job done!!! No customer service etiquette and they definitely don't care to listen at what's wrong. Absolutely never again!!! And they seriously need to CLEAN UP!!! everything is dusty af

My toes look okay. Nails are horrible. Rush polish. Not smooth at all. Imma have to pay someone else to repolish / bubbles ???? total waste

Excellent service & professionalism from lady who does the eyebrows but as for the man who does the eyelashes thats another story. I was going on a cruise the next day and wanted to get single lashes done. This was my first time attempting to get single lashes. So I asked for single lashes and I don't think that's what I got. What I got was a lot of glue on my eye late that irritated me for four of the days that I was on my 5-day Cruise. The night before the cruise was over I decided to rip them off. The more oil I used to take them off the less they came off it was so much glue. They could not have been single lashes after looking at them. He did them in less than 15 minutes that should have been my first clue. Never again!!! I'm really looking to go to a lawyer and see what they say. I still have Vision issues.

HORRIBLE CUSTOMER SERVICE….. AFTER BEING SEATING HE YELLS AT THIS LADY SAYING THEY WERE CLOSED HE WAS CURSING AND YELLING AND BEING TOTALLY DISRESPECTFUL THEN REFUSED TO DO THIS WOMANS EYEBROWS AND TOE POLISH …… I DIDNT EVEN WANT ANY SERVICE DONE AGAIN…. NEVER WILL GET MY MONEY