Quick Facts About Cutting Edge
Strengths:
1. Skilled and talented stylists: Many comments mentioned the stylists at Cutting Edge Place, particularly McKenna and Shelby, doing an excellent job with their haircuts, colors, and highlights. This indicates that the salon has skilled and talented stylists who can deliver quality results.
2. Friendly and personable service: Multiple comments praised the friendly demeanor and great attitudes of the stylists at Cutting Edge Place. This suggests that the salon has a welcoming and customer-focused environment, making clients feel comfortable and valued during their visit.
3. Good value for money: One comment mentioned that the price for the hair services was more than fair, while another stated that the prices at Cutting Edge Place are good. This suggests that the salon offers competitive pricing, providing customers with a good value for their money.
4. Availability and convenience: It was mentioned that Cutting Edge Place is open 7 days a week with a helpful number of daily work hours. This indicates that the salon offers flexibility and convenience for customers who may have busy schedules and need to find a suitable time for their hair appointments.
5. Strong recommendation from satisfied customers: Several comments mentioned recommending Cutting Edge Place to friends and family, indicating the level of satisfaction and confidence in the salon's services. Positive word-of-mouth recommendations are a strong indicator of a business's strengths and success.
Weaknesses:
1. Inconsistent appointment handling: One comment mentioned that a haircut was given to a walk-in customer before attending to the commenter's son, even though they arrived earlier. This indicates that the salon may have some inconsistencies in managing appointments and prioritizing customers, which can lead to frustration and dissatisfaction among clients.
2. Lack of information-sharing among stylists: In the same comment, it was stated that the hairstylist bypassed the commenter and insisted on cutting the hair of a walk-in customer, without considering the preference to wait for another stylist. This suggests a lack of communication or coordination among the stylists, which can cause confusion and inconvenience for customers.
3. Limited mention of additional services: While the comments mainly focus on hair services, there is little mention of other services such as nail care and styling consultations. This indicates a potential weakness in promoting and highlighting the full range of services available at Cutting Edge Place, which may result in missed opportunities to attract customers looking for comprehensive salon experiences.
4. Limited mention of treatments for specific needs: There is no mention in the comments of any specialized treatments or services for unique hair or scalp conditions. This suggests a potential weakness in catering to customers with specific needs and preferences, such as those looking for specialized treatments for damaged hair, scalp issues, or specific styling requirements.
5. Lack of diversity in reviewers: The comments primarily reflect experiences of women and children, with limited mentions of experiences from men. While this may be indicative of the salon's primary target audience, it suggests a potential weakness in attracting and catering to a diverse customer base, including men seeking hairstyling services or grooming treatments.
Best TL Reviews
I took my daughter to get her hair colored for the new school year and McKenna did an amazing job. It cost a little more than I had expected it to but overall my daughter & I were very happy with the results and the service was great. Thanks McKenna ????
Took my son in to get a haircut. We did not have an appointment so we signed in and took a seat. Shelby cut his hair, and it looks very nice on him. The price was more than fair, and she did an EXCELLENT job! We appreciated her friendly demeanor and great attitude.
A man came in after us, even though he did NOT have an appointment, and he came in for a different lady, the next available hairdresser, Kelly, bypassed my son and insisted to the man that he let her cut his hair, even though he stated he wanted to wait and come back for the other lady.
Shelby did an absolutely amazing job on my hair. The cut and color came out perfect. I will totally be recommending my friends and family to come see her.
I took my son in here a couple weeks ago for a haircut and was super pleased! We walked in and were assisted soon after. Mckenna was our stylist, who was fairly fast and did a great job.
Mike and his crew will take good care of your hair and nails. They are open 7 days a week with a helpful number of daily work hours. I see men, women, young and old. I discovered this place from a 16 year old male acquaintance whose hair cut and highlights looked great. And yes their prices are good!
McKenna was professional and personable. She did a great job on my partial highlight. The other stylists in the salon were super sweet and very professional. If you are interested in great service stop by and see McKenna
McKenna is the greatest ever. Request her if possible. You won't be disappointed.
Kelli and Jennila are the best! Been bringing my boyfriend in here for a year and they always are amazing and accommodating! They always get me in when I need it. And kelli went above and beyond and showed us how to style his hair at home! Love this place!
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