Quick Facts About Orchid Nails & Spa
Orchid Nails & Spa has received a mixture of positive and negative comments that highlight its strengths and weaknesses. In order to accurately assess the strengths and weaknesses of the salon, let's analyze the comments provided.
Starting with the negative comments, cleanliness appears to be a major concern for multiple individuals. One person explicitly states that the place is dirty and questions the sterilization of the equipment, suggesting that the salon may not prioritize cleanliness. This comment is supported by another customer who complains about dirty tables and unsanitized tools. These comments indicate a potential weakness in the salon's cleanliness standards, which can be a significant drawback for customers who value hygiene.
Another weakness highlighted in the negative comments is the issue of double booking appointments. One customer recounts their experience of being double booked and having to wait for an hour to get their nails finished. This indicates a lack of organizational skills and customer service, which can be frustrating for clients who have booked specific time slots. Additionally, the comment about the UV lamp burning the customer's fingers suggests a potential issue with the salon's equipment and technician knowledge. This can be a safety concern and may deter customers from returning.
On the positive side, there are several comments that highlight the salon's strengths. One customer declares their admiration for the salon's precautions regarding the virus, indicating that Orchid Nails & Spa takes proper measures to ensure the safety of their clients. This commitment to safety can be a significant strength, especially during times when health concerns are paramount.
Other positive comments highlight the salon's competency and value for money. One customer mentions that they have been visiting the salon for almost a year and always found their service amazing. They describe the salon as reasonably priced and emphasize the great job done by the staff. Another comment praises the environment, service, and manicure, indicating that the salon provides a pleasant and satisfying experience for customers. These positive reviews suggest that Orchid Nails & Spa excels in delivering quality services and satisfying customers, contributing to its strengths.
Additionally, availability for walk-in appointments is mentioned as a strength. One customer appreciates the salon's short wait times and indicates that they never have to wait long for service. This efficiency, along with a relaxing environment, can be appealing to busy individuals who value convenience and a serene atmosphere.
However, there is one concerning comment about the owner, where a customer suggests that leaving without tipping results in negative consequences. The comment does not provide specific details, but it raises questions about the professionalism and customer treatment within the salon. This negative interaction with the owner can be perceived as a significant weakness and may deter potential customers who value fair treatment and good customer service.
To summarize, Orchid Nails & Spa has strengths in terms of service quality, value for money, measures taken for safety, and efficiency for walk-ins. However, weaknesses are apparent in the areas of cleanliness, organizational skills, equipment maintenance, and potential negative interactions with the owner. Addressing these weaknesses could enhance the salon's reputation and attract more customers.
Best TL Reviews
THE PLACE IS NOT CLEAN. I REPEAT THIS PLACE IS DIRTY. I’ve only ever been coming to this nail salon for pedicures. I realize my toe nails now have a fungal infection underneath them because they clearly are not sterilizing their equipment. There’s no other place that it could be from other than this place. Do not go here!
I used to come here and be happy about my nails but after today I don’t think i’ll be coming back. I had a 9:30 appointment and they double booked me. While they were in the process of doing my nails, the other person came in and they proceeded to stop doing my nails, move me to another seat and make me wait an hour before i could get my set finished. Talk about ridiculous. And then when they were doing my nails, the UV lamp was burning my fingers. I told them and they said that was normal but I’ve never had a UV lamp treatment that burned my nails/fingers. Won’t be coming back.
I adore this place and my little girl does as well. The business takes very good precautions with the virus. The workers do a very good job and my nails tend to last longer. :)
I've been coming here for almost a year, and seriously love this salon. They're reasonably priced, and they always do an amazing job.
Loved the environment, nice service and amazing manicure ✨
The place is not clean!! Tables are dirty and gross and tools used Did not appear to be sanitized. Overall just a messy and dirty place. Will not return and can’t recommend!
Always have availability for walkins I never wait long. Super clean and relaxing environment. Great pricing! Every one there does great pedicures. ERICA is great!
Cindy the owner is the reason they lost me. EVERY time I left I spent 140+ ..I do acrylics and stones. All I’ll say is try and leave or they assume you leaving without tipping and watch what happens.. I promise you . and you welcome ! If you have standards don’t go.
Place Pictures
Orchid Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 09:30 AM - 06:00 PM |
How to go there
Location
Places
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