Quick Facts About la beauty supply
LA Beauty Supply Place has received a mix of positive and negative comments from customers. In order to analyze the strengths and weaknesses of the store, we will break down the comments into key areas such as customer service, product selection, store organization, and pricing.
Customer Service:
The majority of customers have praised the store's customer service, describing the staff as kind, helpful, and friendly. Customers appreciate being treated like friends and being greeted with wonderful energy. This positive aspect of the store creates a welcoming and pleasant shopping experience.
However, there are also negative comments regarding the customer service. One customer mentions terrible customer service, feeling as though they were being hassled and treated poorly. Another customer accuses the store of racial profiling and claims that they experienced bad customer service. These negative experiences shed a negative light on the store's customer service and bring into question the consistency and fairness of the store's treatment towards its customers.
Product Selection:
According to positive comments, LA Beauty Supply Place offers a wide variety of products, giving customers many selections to choose from. Customers mention that they always find what they need and sometimes end up purchasing more than planned due to the extensive product offerings. Additionally, one customer specifically praises the quality of the wigs sold at the store.
Store Organization:
Several customers commend the store's organization and stock levels. The store is described as always being organized and well-stocked, creating a visually appealing and efficient shopping environment. This strength allows customers to easily find the products they are looking for and helps with the overall shopping experience.
Pricing:
Customers appreciate the affordability of the store, mentioning that the prices are reasonable. Having affordable prices attracts customers and gives them the opportunity to purchase more items without breaking the bank. This positive aspect is likely to contribute to customer loyalty and repeat business.
While the overall impression of LA Beauty Supply Place seems positive based on the majority of comments, it is important to address the negative comments as well. The negative comments bring up concerns about customer service, specifically mentioning instances of poor treatment, racial profiling, and recording customer reactions. These allegations, if true, would be significant weaknesses for the store to overcome as they tarnish its reputation and potentially drive customers away.
In conclusion, the strengths of LA Beauty Supply Place lie in its helpful and kind customer service, wide product selection, organized store layout, and affordable prices. These positive aspects contribute to a positive overall shopping experience for most customers. However, the negative comments regarding customer service and allegations of racial profiling highlight potential weaknesses that the store needs to address in order to maintain a positive reputation and retain customers. The store should focus on providing consistent and fair customer service while addressing any potential issues of racial profiling to ensure a welcoming and inclusive shopping environment for all customers.
Best TL Reviews
Great Beauty Supply store to shop at!!! They are always so kind and helpful & not to mention affordable. The store is always so organize and stocked! I always come for the lashes and leave with so much more, thanks to these hard working owners and all they do! Keep up the great work!
My go-to beauty supply store in the area!! I never walk out of here without what I need because there are so many selections to choose from and the store is well organized. Everyone has always been super friendly and the owners are so sweet!
I have been their customer for a long time, and it is always a pleasure to go to the store because they greet and treat customers like friends, and they have everything that I need regarding to my beuty supplies...
Terrible customer service!!! I went in for 2 things and was hassled like I was trying to steal something. I will never go back to this establishment. Had the nerve to ask me to put my bag behind their counter! Get serious! They treat you terribly and record your reaction like they are in the right. Karma will handle this place, I'm sure.
So much more since the redecorate great customer service and prices, whoo hoo????
Racist establishment!!! Why have a business that caters to the black community if you racial profile them as soon as they walk in your store? Felt like I couldn't shop in peace. Very bad customer service and they don't care they racist either. I hope this establishment goes under. Not everyone of African decent steals.
So far I’ve been coming here for the past 3 years and I ALWAYS see Gracie! She faithfully greets you with wonderful energy and always available to help. Never had an attitude! I even shop for some of their clothes and they last extremely long. I have even moved towards the south side of Atlanta and still make my way up here to grab everything I need lol. I definitely recommend shopping here. This is by far my favorite beauty supply store!
Best beauty supply up here. Prices are very reasonable. The wigs are fantastic. Went in today and the owners were sweet and lovely.
Place Pictures
la beauty supply Info
Amenities
Service options
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In-store shopping
Health & safety
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Mask required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Quick visit
Today
Opening Hours
| Monday | 09:30 AM - 08:00 PM |
|---|---|
| Tuesday | 09:30 AM - 08:00 PM |
| Wednesday | 09:30 AM - 08:00 PM |
| Thursday | 09:30 AM - 08:00 PM |
| Friday | 09:30 AM - 08:30 PM |
| Saturday | 09:30 AM - 08:30 PM |
| Sunday | 11:00 AM - 06:30 PM |
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