Superstar Dominican II Hair Salon

+1 973-677-0628

303 Park Ave, East Orange, NJ 07017 United States of America

Open Today: -

Quick Facts About Superstar Dominican II Hair Salon

Superstar Dominican II Hair Salon has received a mix of positive and negative comments. By analyzing these comments, we can identify the strengths and weaknesses of the salon.

Strengths: 1. Excellent service and friendly staff: Multiple customers mentioned the great job done by the salon and the friendly nature of the staff. This positive feedback indicates that Superstar Dominican II Hair Salon excels in customer service, creating a welcoming and pleasant atmosphere.

2. All-natural products: One customer specifically mentioned the salon's use of all-natural products. This showcases the salon's commitment to using safer and healthier products, which can be a major strength for customers who prioritize natural hair care.

3. Affordable pricing: A comment states that the services at Superstar Dominican II Hair Salon are reasonably priced. This can be a significant strength for customers looking for quality hair services without breaking the bank.

Weaknesses: 1. Expensive for some services: According to one comment, the cost of a wash and set, specifically for customers with sewn-in weaves, was considered pricey compared to other salons. This may deter customers who are more price-sensitive or accustomed to lower prices.

2. Lengthy wait times: Another comment mentions a lengthy wait at the salon. While this may not always be the case, it suggests that the salon might experience high customer volume or inefficiencies in managing appointments. Lengthy wait times can be a weakness, as customers value their time and may be deterred from returning if they have to wait for an extended period.

3. Inconsistent service: A few comments mention experiences with inconsistent service, including variations in stylist skills and difficulties in selecting a preferred stylist. This inconsistency could be a weakness for customers who value consistency and reliability in their hairstylists.

4. Limited expertise with certain hair types: A negative comment highlights issues with a specific hairstylist's lack of experience in dealing with type 4 hair, resulting in a negative experience. This suggests that the salon may have some limitations in handling certain hair types, potentially alienating customers with specific hair needs.

Based on these comments, Superstar Dominican II Hair Salon has strengths in its excellent service, friendly staff, affordable pricing, and use of all-natural products. However, the salon needs to address weaknesses such as the expensive pricing for certain services, lengthy wait times, inconsistent service quality, and potential limitations in dealing with specific hair types. By addressing these weaknesses, the salon can further improve customer satisfaction and attract a broader customer base.

Best TL Reviews

Thank you so much ladies for doing such a great job on my mother in law hair. I would 100% recommend this hair salon to anyone! They are very friendly & service is excellent! Thank you again we will be back soon.

Overall I would say they did a decent job. However, the cost of a wash and set is pricey. I have a sewn in weave and they charge $60. In New York I pay $40. I didn't even have any special products so not sure why so much. There also was a lengthy wait so have some time on your hands.

Great hair salon that used all natural products. I recommend anyone to come here and have their hair done!! I love all natural products and the excellent advice they give you to properly care for your hair.. I am so happy to find such a great hair salon..

Tengo 4 años atendiendome en este lugar, la atencion es increible y el pelo me ha cambiado para bien.

This salon reminds me of the old school Dominican hair salon back in New York 20 years ago. The ladies are all friendly. It is set up like an assembly line. You have someone to wash your hair, roll it, and blow it out and style it. It does get busy on Saturdays, so I suggest you come early to avoid the wait. The services are priced extremely well. I think I found my new spot.

The hair wash & products are amazingggg def worth it. I do think the end price is overpriced at times due to the amount of ppl in there most times & not even being able to pick your stylist when everyone does hair different. I’ve had some experiences with stylist like cutting my hair instead of a trim, flat ironing when I said I was natural other than ladii who does great hair but it’s hard to get in her chair if you don’t keep reminding her that you only want her to do your hair. I don’t think this is really for natural girls unless you need a wash & deep condition.

I absolutely love this place. This was my third visit. They are so nice even though there’s a language barrier for some of the stylist. They greet you when you come in! The products they use smells great and makes my hair feel amazing. I’m sure everyone’s experience will be different but I definitely recommend this place. The fact that I have natural hair and it looks like I have a perm once they’re done is a major plus.

Be cautious if you have type 4 hair! A young lady started washing my hair, it seems like she had no experience with type 4 hair cause she took very long to comb my hair out (about 30 minutes). Didnt even start washing until an older lady came and she was very rough to the point where my earring came out of my newly pierced ear. She sat me down after washing and put a leave in on my hair then started with the flat iron (which was too high). She burned my scalp, my hair and my forehead. All the hard work I did to get my hair to grow to the length it was is now all down the drain. There is one lady i know for a fact will do hair well but I’m never going back here.