Hera By Him

+1 704-568-8771

8820 University E Dr, Charlotte, NC 28213 United States of America

Open Today: Closed

Quick Facts About Hera By Him

Hera By Him place, based on the comments provided, demonstrates several strengths that make it a popular salon choice for many customers. Firstly, the salon is praised for its talented and skilled stylists, such as Derickus Crawford and Jonathan Stewart, who consistently deliver exceptional haircuts, styles, and weaves. Customers express their satisfaction and excitement about the results, stating that they feel like themselves again and receive many compliments on their hair. This indicates that the stylists at Hera By Him place have the ability to understand and execute their clients' desired looks.

Additionally, the salon is described as beautiful, relaxing, and clean. The atmosphere is said to be elegant, and the staff takes COVID-19 precautions seriously by cleaning between each client and wearing masks. This creates a safe and comfortable environment for customers, especially during the pandemic.

The staff at Hera By Him place receive commendations for their professionalism and friendly demeanor. They are described as personable, knowledgeable, and prompt in their services. The front desk representative, Marcus, is highlighted as particularly friendly and welcoming, going above and beyond to make customers feel at ease. This positive and attentive customer service is a significant strength of the salon, as it contributes to an overall enjoyable and pleasant experience.

The salon is also praised for being a black-owned establishment, which is seen as a strength by customers who value supporting minority-owned businesses. This highlights the salon's commitment to diversity and representation within the beauty industry.

Despite these strengths, there are a few weaknesses mentioned in the comments. One customer expresses disappointment with the pricing, as they were given an estimate of around $100-$110 but were ultimately charged $200. This inconsistency in pricing led to frustration and dissatisfaction. This demonstrates the importance of clear and transparent communication regarding pricing to avoid any misunderstandings or resentment.

Another weakness mentioned is related to the behavior of an assistant at the salon. One customer recounts feeling mistreated and taken advantage of when the assistant did not adhere to the agreed-upon pricing. This incident left them upset and unwilling to return to the salon. These negative experiences with staff indicate a possible inconsistency in customer service within the salon, with some individuals falling short of meeting customer expectations.

In conclusion, the strengths of Hera By Him place include talented and skilled stylists, a beautiful and relaxing atmosphere, a strong emphasis on professionalism and customer service, and a commitment to diversity and representation. However, weaknesses are apparent in terms of inconsistent pricing and negative experiences with certain staff members. Overall, the salon still receives positive reviews and seems to be a popular choice for many customers based on the exceptional styling and overall salon experience.

Best TL Reviews

I have found my forever stylist! Sonya and Derickus were so sweet, HOWEVER, let’s not forget the main reason that I traveled from VA to Charlotte, NC…MY HAIR. I cannot get enough of my cut — it’s so beautiful, plus I feel like myself again. Outside of my bomb.com hair, the salon is absolutely beautiful and the stylist & front-desk rep were all so personable. Thank you all for a wonderful experience! See you next time????

It was truly a blessing and they did a wonderful job on me and my daughter hair. I will continue to go back. Im very please amd been getting many compliments on my hair!

Was referred to Jonathan Stewart...Let me tell you he is the bomb.com. Lov d how he took his time doing my hair... Jonathan definitely has the magic touch..y hair was so healthy looking and full of body. He is definitely my new stylist. He is a great stylist and took care of me...ohhh he also has a beautiful voice...come check Jonathan out...you won't be disappointed ❤️

I ABSOLUTELY LOVE IT HERE!!! I am styled by Mr. Derickus Crawford himself!! His artistry is beyond words!! My look has been completely polished, updated and beautified! Extremely professional black owned establishment. Mr. Crawford's assistants are AMAZING! Timely, prompt, professional, knowledgeable and talented beyond words! Steve is a creative mastermind and Sonya is absolutely amazing and beautiful inside and out! Very knowledgeable about all things beauty and healthy hair is the goal!! Both Steve and Sonya provide a shampoo that will make you want to live at the shampoo bowl! Marcus at the front desk is the coolest guy you will ever meet! He is so positive and friendly he makes you feel like childhood friends! The salon atmosphere is relaxing, beautiful and very clean with covid precautionary cleaning taking place between each and every client. All clients and staff are masked the entire visit! This is the spot where magazined hair elegantance meets with real life !! You will love it here and your hair will thank you! A dedicated, driven and trend setting team is here for you!

I went there today and first off let me say Derickus Crawford was awesome. I loved the gospel music and I adored my hair. Now to the not so pleasant part. I called first to ask questions. First time doing weave in and i was nervous. I explained in detail what i wanted and he advised me on what hair to get. He only had to use one pack and again i loved it. Now I specifically asked for aroumd about price and he said around 100.00 to 110.00 and i was super excited. This is the part that really rubbed me

The wromg way. When i was done and went to pay the guy goes 200.00. I said 200.00 luckily I brought additional funds and i told him what i was told and he got silent. I was sooooo mad i just gave him the money and left. The ole bait and switch. I want to go again so bad but i can’t because im single and i struggle . I saved for this hairstyle and ended up having to give up my loght boll money.

Derickus is awesome but his assistant is not a good person for doin people like that. All I could do was cry. Please stop doing people lile that. Its very hurtful.

Beautiful salon! Love the location. Atmosphere is sooooo relaxing! Derickus Crawford is a perfectionist and an AMAZING stylist. His work is above and over the top. His work is divine and astonishing! Staff is friendly and courteous. I thank God everyday for such an AWESOME stylist. May God continue to Bless Derickus and his staff.????????????????

Derickus and his Team are awesome! I have an amazing experience every time I visit the salon. During COVID, I feel comfortable going to his clean establishment. You can literally smell the cleaning products when you enter the door and everyone (Stylist and Clients) wear a mask! I leave feeling safe and with a look that has people stopping me about my fabulous hair!

I am extremely blessed to have found Derickus Crawford and his staff. The energy is positive, the stylists and assistants are talented. Everyone made me feel so welcome. Derickus' hands are anointed. After 20+ years and many hair journeys, I feel "at home" with Derickus and his staff.