Quick Facts About Classic Nails
Strengths:
1. Good customer service: Many customers mentioned that the staff at Classic Nails Place was friendly, quick, and provided excellent service. This is a crucial strength for any salon, as a pleasant and positive experience can leave customers satisfied and likely to return.
2. Skillful nail technicians: Several reviewers praised the young woman who did their nails, complimenting her on her talent, professionalism, and attention to detail. Having skilled nail technicians is an advantage for a nail salon, as it ensures that customers receive high-quality services.
3. Long-lasting nail treatments: One customer mentioned that their nails still looked good after three weeks without needing a fill. This indicates that the nail treatments provided at Classic Nails Place have good durability, which is a positive aspect as it saves customers time and money in the long run.
4. Established clientele: There are customers who have been going to Classic Nails Place for years, which suggests that the salon has a loyal customer base. A consistent and loyal clientele is an important strength for any business, as it indicates customer satisfaction and trust in the services offered.
Weaknesses:
1. Inconsistent service: One customer had a negative experience with a staff member who initially misunderstood their request and then claimed the salon was too busy to fulfill it. Inconsistency in service is a weakness as it can lead to customer dissatisfaction and a loss of trust in the salon's ability to provide quality service.
2. Lack of cleanliness: Multiple reviewers mentioned the dirty and crusty condition of the salon, including dirty nail stations and tools. Poor cleanliness and hygiene practices are significant weaknesses for any salon, as it not only impacts the customer experience but also raises concerns about the spread of diseases and infections.
3. Communication issues: A customer mentioned that the salon closed three hours earlier without notifying them properly, leading to an inconvenient situation. Communication problems can result in customer dissatisfaction and a negative impression of the salon's professionalism.
4. Potential health violations: One customer expressed concern about the lack of cleaning solution and observed hygiene practices, suggesting that the salon may not be adhering to proper health and safety standards. Violations of health regulations are a severe weakness for a salon and can lead to legal issues and a damaged reputation.
In conclusion, Classic Nails Place has strengths such as good customer service, skillful nail technicians, long-lasting treatments, and an established clientele. However, it also faces weaknesses in terms of inconsistent service, lack of cleanliness, communication issues, and potential health violations. Addressing these weaknesses and improving these areas will be essential for the salon's success and reputation.
Best TL Reviews
Went to get my color taken off. They had one client. No where nearing closing. She thought i wanted color change and said ok. I told her no just color off and the woman said they dont fo that. I replied if you change my color you have to take off this color though. When she realized she wasnt making any sense she then said it was too busy for that.
Can’t remember the younger woman’s name who did my nails. She’s in her early 20’s I’m assuming but she’s very sweet, friendly, and good at what she does! There’s are my nails three weeks later. Still good in my opinion and I don’t need a fill just yet. Usually this is how my nails would look roughly two weeks after a fill but overall I’m very happy because it saves me money and I can basically go once a month now instead of twice ????
Salon Very nasty , need to have inspection ASAP!!!! Hand hygiene doesn’t happen between customers. Very dangerous for the spread of disease… I guess no one cares it is Washington road (sad)
Very nice, friendly & quick❣️ I used to live next door so they are always a go-to when I’m back in the area. Never disappointed, highly recommend.
This is the only nail salon I go to. The main downfall they have is they get extremely busy and your wait can be long. However, Victoria (the owner) will make sure she tell you "only 10 mins" to keep you. Lol they ensure great product and mostly have good customer service. The pictures below is of my manicure. Women who get full sets are just as good if not better
This is the dirtiest salon I’ve ever seen!! Everywhere was crusty and dirty and there is no cleaning of tools that I saw. In fact, I didn’t see any cleaning solution and noticed even the sides of the nail stations are caked in dirt. Had the worst mani/pedi ever. Neither nail tech doing an adequate job and leaving paint all over my toes. This place is so rude too! They talk LOUD and I could hear them over my ear buds. Loud. Apparently they decided to close 3 hours early and didn’t bother to speak English and tell me. They simply turned off the electricity while I was still sitting under the nail drying fans. Then had the nerve to say “thank you” when I left. Umm…not okay. This is the worst salon in ALL of Atlanta! It’s dirty and gross and I’m not sure why the health department has not shut them down. Probably the municipality they’re in doesn’t actually inspect nail salons but this nasty shop needs to be shut down. The WORST!
Love this place been coming for years
Nails toes eye brows lashes u name it she does ask for Victoria
The lady who did my pedicure was awesome. Definitely will be returning there.
Place Pictures
Classic Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:30 PM |
|---|---|
| Tuesday | 10:00 AM - 07:30 PM |
| Wednesday | 10:00 AM - 07:30 PM |
| Thursday | 10:00 AM - 07:30 PM |
| Friday | 10:00 AM - 07:30 PM |
| Saturday | 10:00 AM - 07:30 PM |
| Sunday | Closed |
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