N T Nails

+1 770-704-8987

15 Laurel Canyon Village Cir, Canton, GA 30114 United States of America

Open Today: -

Quick Facts About N T Nails

NT Nails has a number of strengths and weaknesses based on the comments provided.

One of the strengths mentioned by a first time customer is the welcoming and pleasant attitude of the staff. The customer was able to get an appointment with only a 5-minute wait, which indicates that the salon is well organized and efficient. The cleanliness of the salon was also highlighted, which is important for maintaining a hygienic environment. Additionally, the dedication of one of the workers, Melissa, who is willing to stay until the last customer is gone, is commendable.

Another strength mentioned by a long-time customer is the accommodating and friendly staff. This customer has been going to Melissa for over 5 years, which suggests that the staff has built a loyal customer base through their excellent service. The fact that this customer takes her daughter to get their nails done together indicates that the salon is family-friendly.

On the other hand, there are a few weaknesses mentioned in the comments. One customer complained about feeling rushed during their visit and suspected that the salon prioritized regular customers over new ones. This can give the impression of poor customer service and potentially make new customers feel undervalued. Moreover, the same customer was dissatisfied with the lack of color options available, which suggests that the salon may not always have a wide selection of products to choose from.

Another customer expressed disappointment with the longevity of their manicure. The shellac on their nails cracked and peeled off within a week, which is not desirable for a long-lasting and durable manicure. This indicates a weakness in the quality of products or application techniques used by the salon.

A negative experience was also shared by a customer who had their manicure done elsewhere. The customer had a negative reaction to the manicure, with their nails looking damaged and the salon spilling wax on their sister's jacket. This could be seen as a significant weakness in terms of both customer satisfaction and professionalism. It suggests that the salon may not always provide the highest quality service or take responsibility for their mistakes.

However, there are also positive experiences shared by other customers. One customer mentioned the exceptional cleanliness of the salon, which is a strength that contributes to a hygienic and comfortable environment. Another customer had a positive experience with the salon's professionalism and attention to individual customers, stating that they are the only customer attended to at a time. This demonstrates that the staff values the customer's time and provides undivided attention.

Overall, NT Nails has strengths such as a welcoming and pleasant staff, cleanliness, dedication, and accommodative and friendly service. However, there are weaknesses regarding rushed service, limited color options, durability issues with manicures, difficulty understanding an employee, and incidents of damaging customer property. These weaknesses could be areas that NT Nails needs to address in order to improve their overall customer satisfaction and reputation.

Best TL Reviews

First time customer, called last minute to see if they had time. Welcomed me with no attitude and got me in with only a 5 minute wait. Very pleasant, very personable and such a clean salon! I will most assuredly be back. It’s a very well tan business with 2 full time works. Melissa said she will stay until the last customer is gone. Dedication

Went recently and not happy with my experience. Really seemed like they were rushing me so they could see one of the regulars. They didn’t have the very basic color that I wanted. Shaved my nails down for my gel polish, when that’s totally unnecessary. I should have just left when they didn’t have my color and gone elsewhere. Will be trying somewhere else!

Very nice place. Ladies very accommodating and friendly. I've been going to Melissa for over 5 years.

I tried N T Nails because I was visiting a family member in the Canton, GA area. I went there on a Friday, and on Monday the shellac on one of my thumbs cracked. By Thursday, the shellac on both thumbs had cracked and peeled off. Very, very bummed as I got my nails done for an event this weekend!!!! They didn't even last a week.

I will say, the staff was extremely nice!

Used to love this place. See below for my manicure 24 hours after they did it. Also, the girls spilled hot wax on my sisters brand new under armor jacket and didn't even offer to discount services considering they ruined her jacket.

This is my favorite place to go to get my nails done! The staff are wonderful, and keep you laughing the entire time you're there. I like to take my daughter and we get our nails done together. The place is always exceptionally clean, and never smells as bad as a regular nail place normally does. It just has a clean smell, which will make sense if you've ever been in one that doesn't. This time they happen to be running a special, which tends to be pretty often. I'm very particular about where I go, because I'm so worried about getting some type of fungus or something. However, I never have to worry about that here. if something is done and I don't like it, they never have a problem fixing it or making it better. I'm extremely particular, and so it is nice to be able to speak freely and them not be upset. I would definitely recommend this place to anyone!

Not the same quality as it once was. One employee on duty, and we had a very difficult time understanding her.

Very clean. Wonderful job on toes as well as nails. Very friendly. When it is your turn, you are the only customer. The girl does not leave you to start someone else, etc. Very professional. I would highly recommend this salon!