Beauty Nails & Spa

+1 334-290-0005

2461 Pinnacle Way, Prattville, AL 36066 United States of America

Open Today: -

Quick Facts About Beauty Nails & Spa

Beauty Nails & Spa, as described in the comments, has both strengths and weaknesses. It is important to analyze these comments in order to determine the overall quality of the place.

Starting with the strengths, many customers mentioned the excellent service they received at Beauty Nails & Spa. Multiple comments highlight the friendliness of the staff, with one customer describing the employees as "super nice" and another stating that the staff were "very nice and joking people." This indicates that the employees prioritize customer satisfaction and create a welcoming atmosphere for their clients.

The quality of the services provided at Beauty Nails & Spa is also praised by customers. One comment mentions that the nails look amazing after the full set, and another customer is satisfied with the way their nails were done and mentions that no cuts were made. Additionally, customers appreciate the time taken by the professionals to ensure a thorough and relaxing experience. A customer specifically mentions a great leg and foot massage, as well as a paraffin treatment during their pedicure. These services contribute to an enjoyable visit for customers.

The location of Beauty Nails & Spa is a potential strength as well. One customer admits that they often forget about the place, but are always pleased with their visit when they remember to go. Being located in close proximity to a Belk store could potentially attract customers who may be visiting the store and decide to try out the salon.

However, despite its strengths, the comments also reveal some weaknesses of Beauty Nails & Spa. One customer had a negative experience with the pedicure service, stating that the staff member was on her cell phone the entire time and even cut the customer's toe with the clippers, resulting in bleeding. This indicates a lack of attention to detail and focus on the part of the staff member.

Another weakness highlighted by customers is the quality and durability of certain services at Beauty Nails & Spa. Multiple comments mention issues with polish coming off or gel nails peeling after a short period of time. This suggests that the longevity of the services provided may be questionable, potentially resulting in inconvenience and additional costs for customers who need to go back for repairs or touch-ups.

Furthermore, one comment describes a negative experience with a dip polish, stating that the technician was aggressive and cut the customer's fingers. The customer also mentions an argument between two staff members during the appointment, which creates an unprofessional atmosphere. Additionally, the customer's fingers were stained after the service, indicating a lack of attention to detail and proper technique in the application of the dip polish.

Lastly, some customers mention issues with pricing discrepancies. One customer states that they were charged more than the advertised price for a specific service. This highlights a lack of transparency and consistency in pricing, which can be frustrating for customers.

In conclusion, Beauty Nails & Spa has strengths in terms of friendly staff, excellent customer service, and the quality of certain services. However, the weaknesses identified include issues with attention to detail, durability of services, professionalism, and pricing discrepancies. These weaknesses should be addressed in order for Beauty Nails & Spa to improve and provide consistently satisfying experiences to its customers.

Best TL Reviews

This was actually my 3rd visit to this nail place. I admit that I keep forgetting it's there until I'm visiting Belk. I honestly don't know why! I have someone that does my nails regularly, and she's great, but I remember why I love thus place every time I use it at the last minute! I plan on making it my regular spot this time! A lady did my eyebrow wax and pedicure and a guy did my full set of nails. Both were excellent! They really took their time and my nails look amazing! I got a great leg and foot massage along with a paraffin treatment along with my pedi. She took her time and my feet and legs felt and looked great when it was over. The same for my full set. Both people were super nice and took great care of me!

I came in for a manicure and pedicure . They lady squatted down by my feet and looked at my toenail polish which was not grown out yet and said “you don’t need one.” I told her I did, it’s been two weeks. She got me set up in the chair and was on her cell phone the entire time. She even cut my toe (not toenail) with the toenail clippers and I was bleeding everywhere. She had to squeeze my toe to get it to stop.

The guy who did my manicure was very nice.

I really like the way they did my nails and they didn’t cut me or anything. Very nice and joking people. Definitely my fave place to go

Okay so I love the customer service but I've been getting gel nails ???? since forever ????and they never peeled out . The black gel polish also destroyed my shirt... I will be stopping by to get them repaired ???????? it's a inconvenience since I waited damn near a hr before I got in the chair... mistakes happen but I don't play about my claws

I went to Belks to pickup an item and decided to give this nail shop a try. I just needed my toes polished, the lady that polished them didn't do a good job. She got an attitude because I told her my toe polish was not right. A gentleman re-did them, he polished them better than she did.

Great place. Friendly staff and they do a great job on your feet. My wife loves it too, ssd's he normally gets her nails and feet done. We have been to others in the area but this place is the best.

Toe polish came off same day. Broke nail the same day. Gel polish coming off less than a week. Friendly people, but awful services.

The guy who did my dip polish was very aggressive and cut 3 of my fingers up. Funny thing is when I told me friend it was painful he said “I didn’t cut you!” But when he put one of the coats on they started burning immediately. I don’t think they knew how to do the ombré because I was with the lady at first. They got in an argument and she told me to move to his chair. Also my fingers are stained after. Oh and the item I picked said it was $55, but he charged me $60. This was truly the worst experience I’ve had at a nail salon. Will never go back.