Quick Facts About Mariama's Hair Store & Braids
Mariama's Hair Store & Braids place, based on the comments provided, has both strengths and weaknesses. It is important to consider all feedback in order to get a comprehensive understanding.
Starting with the strengths, many customers appreciate the affordability of Mariama's services. The comment mentioning that they offer the "best price out" suggests that the salon is competitively priced, making it accessible to a wide range of customers. Another positive aspect highlighted by one customer is that the stylist completes the braids in a timely fashion. This efficiency is crucial as it saves customers time and allows them to leave the salon happy. Additionally, the comment mentioning that they have been going to Mariama's Hair Store & Braids place for three years and consistently receive amazing braids indicates that there is a level of skill and consistency in the work performed.
However, there are several weaknesses mentioned by customers that need to be addressed. One recurring complaint is the rudeness and disrespect displayed by the owner, especially towards specific customer requests. The comments note that the owner can be dismissive and hostile when questioned. This type of behavior can leave customers feeling unheard and disrespected, potentially leading to negative experiences and customer dissatisfaction. Another common issue mentioned by customers is the incomplete or unsatisfactory quality of the braids. Some customers report that the braids were uncomfortable, messy, and had incorrect lengths or partings. One even mentioned having to remove the braids after only a couple of days due to discomfort. These inconsistencies in the quality of work can lead to a lack of trust and disappointment among customers.
Another concern mentioned by customers is the unprofessional behavior of the owner and stylists. Some comments highlight the fact that the owner spent a significant amount of time on the phone, making appointments with other clients, and not giving full attention to the customer currently being serviced. This detracts from the overall experience and may make customers feel neglected or undervalued. Additionally, one comment mentions the use of CVS products instead of professional haircare products. This can be seen as a lack of attention to detail and a potential compromise in the quality of the service provided.
Furthermore, multiple comments mention communication issues. Customers have noted that it can be difficult to get information over the phone, with responses frequently indicating that one needs to visit the shop for specific inquiries. This lack of clear communication may discourage potential customers or create confusion.
In conclusion, Mariama's Hair Store & Braids place has some strengths, including affordability, efficiency, and consistency in providing good braids. However, it also has several weaknesses, such as rude and disrespectful behavior from the owner, inconsistent quality of work, unprofessional conduct, and communication issues. Addressing these weaknesses would be crucial for improving the overall customer experience and increasing customer satisfaction.
Best TL Reviews
The owner older lady is pretty rude and doesn’t respect what the client wants, if you try to ask god what you want specifically she’ll give you an attitude!!
I took my mom there to get her hair done and didn’t even complete the braids and sent her home looking crazy. Was on the phone the whole time making more appointments with other people and rushed my mom out the door with INCOMPLETE hair work. Disgusting.
Don’t even waste your time. She charges low because her work is trashy. My mom ended up taking the braids off 2 days later due to discomfort.
The owner is beyond rude and disrespectful. I was still going to give her a chance even though only a joke of a stylist would ask me to really bring my own hair for an extensions appointment instead of ordering them through her lol. But after calling her 3 hours prior to the appointment to ask her if I could not only pay a deposit in order hair through her to book in the future since today could not work out but at least come in for my appointment and just get a trim and my clip on extensions installed I cannot get in touch. Mariama decided to call me back at 10:20 when my appointment was at 11 with a very nasty attitude. As soon as I mentioned that I’m ash blonde and was having trouble finding extensions to match because of this her tone became hostile and she even hung up on me. I’m so happy this demon showed her horns before I was in her chair, energy transfers even through hair.
Not too customer friendly on the phone, every question resulted in You would have to come by shop so I can see it...Ummmm definitely passed on this one
She is amazing. She does great work and in a timely fashion. I've been two times and both times I've left super happy.
Update: I have been going here for 3 years and still get amazing braids every single time. While it might be uncomfortable the first day after getting braids, it is so worth it since it just means the braids are tight and they last a minimum of 2 months each time I go.
She was in the phone almost the entire 6 hrs i was there. She gave me a length that was way longer then i asked for, messed up my parts, and gave me and attitude when i was trying to ask for what i’d like. Very disappointed I took them out two days later because i couldn’t manage the uncomfort
One of the most important business in our neighborhood the only hair salon on Broadway doing great job on making our woman more and more beautiful. Sell and do hair for the best price out...
I came in with my daughter to get her braids! Her parting was garbage, she is unprofessional, the dirty and she uses CVS products..... got mad because I told her to go a lil smaller with the braids. She speaks English but chose to speak to her friend the whole time in adofferent language. Don't waist your time. I thought going to an ethnic shop with our own people would of been a good experience. Not one bit.
I'm not sure why there are negative reviews. But I had a very good experience getting my box braids done here today. My stylist was very friendly. She also gave me a great price. She said that I was welcome to come back anytime. I had a very simple design it turned out great.
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Mariama's Hair Store & Braids Info
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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