Quick Facts About Barber Shop
The barber shop in question seems to have a mix of positive and negative feedback from customers. To fully analyze the strengths and weaknesses of the place, we will examine the comments provided.
Starting with the positive comments, several customers expressed their satisfaction with the overall experience and the quality of service provided. One customer specifically mentioned Teresa, who did an excellent job blending their hair. The positive experiences extended beyond the customer making the comment, as they observed other customers leaving with smiles and enjoying conversations with their barbers. This indicates a friendly and welcoming atmosphere, which is a strength of the barber shop.
Another strength mentioned by a customer is the owner's treatment of customers, treating them like close friends and providing great haircuts. This speaks to the strong customer service and shows that the owner values their customers.
Additionally, customers appreciate the affordability of the barber shop compared to other places in the area. This is a strength as it makes the services accessible to a wider range of customers.
However, there are also some weaknesses highlighted in the comments. One customer mentioned being faced away from the mirror during their haircut. While this may not be an issue for everyone, some customers prefer to see what the barber is doing. This could be viewed as a weakness for those particular customers.
Another weakness identified is the inconsistent enforcement of mask-wearing. While the customer was asked to wear a mask, another person entered without one and was not addressed. This inconsistency in policy could lead to customer discomfort and raises concerns regarding health and safety protocols.
Another weakness mentioned is the run-down and messy appearance of the place. While the barbers may have good experience, the physical state of the barber shop can create a negative impression for customers. A clean and well-maintained environment is often expected in grooming establishments.
Turning to more positive comments, several customers praise particular barbers for their skills and attention to detail. This indicates that the barbers in this shop have good experience and are capable of providing quality haircuts. This is another strength of the barber shop.
One comment mentions the comfortable and friendly environment, where customers can enjoy a good laugh. This speaks to the positive atmosphere within the barber shop, making it a welcoming place for customers. Creating a comfortable and enjoyable environment is an important strength for any service-oriented business.
Finally, one comment expresses dissatisfaction with the wait time and what they perceive as discrimination. They felt that their number was skipped twice, leading them to leave the shop. This experience highlights a weakness in the shop's organization and ability to manage customer flow effectively. It also suggests a potential failure in communication and customer service, as the customer walked away feeling discriminated against.
In conclusion, the strengths of this barber shop include friendly and quality service, experienced barbers, affordable prices, and a comfortable environment. However, weaknesses include facing customers away from the mirror, inconsistent mask-wearing enforcement, a run-down appearance, a failure to effectively manage customer flow, and potential issues with communication and customer service. Addressing these weaknesses by improving organization, enforcing consistent policies, and ensuring a clean and inviting environment would enhance the overall customer experience at this barber shop.
Best TL Reviews
Great experience !!!!!
Teresa did my hiar, and blended it in beautifully.
While I was there I noticed the good work from the rest of the team as well as I kept seeing there customers enjoying their time and conversations with their barber and leaving with smiles.
Friendly, quality service. I look forward going back for my next trim!
High recommend!!!
Minus 2 stars because:
1. They face you away from the mirror so you don’t see what they’re doing. I like to see what’s going on.
2. Walked in without a mask, they asked me to put one on, I immediately did gladly. While I’m getting my cut, someone comes in, who employees seemed to know, without a mask and they didn’t say anything to them.
Haircut is good. No complaints there.
Also the place is pretty run down and messy but the barbers seem to have good experience.
Don't let the outdated look fool you. They have great barbers and the prices are not out of hand like other places in the valley. This place has a quick turnaround so don't expect to be waiting long.
The owner treats all of her customers like close friends , & gives great haircuts .,The Dollar Man $$.
A friend of mine told me to stop at this barber shop so I did and I was amazed by the conversation I had with one gentleman named Angel I was able to get a great haircut and hold a real in-depth conversation which I truly enjoy from somebody who has their hands all over my head haha thank you Angel for doing a great job on my funny looking long face
I love this place I go there every two weeks with and I make sure to have Rudy cut my hair. He is the best, he takes his time and makes sure you look good before heading out.
These guys are great. Good people, comfortable environment, and always a good laugh. They make all my boys look like a million bucks when we walk out of there.
Got greeted so that's kool. Got a number for me and my son, 92 and 93. They called 91, and I said out loud to my son, "oh you're next right?" Couple minutes later, I see the number 94 on their counter. Then someone after us went. So I waited to see what number they was gonna call next and it was 95. I got upset and left because I'll give you skipping one number but two is not acceptable. I felt discriminated.
Barber Shop Info
Amenities
Accessibility
Today
Opening Hours
Monday | 09:00 AM - 05:00 PM |
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Tuesday | 09:00 AM - 05:00 PM |
Wednesday | 09:00 AM - 05:00 PM |
Thursday | 09:00 AM - 05:00 PM |
Friday | 09:00 AM - 05:00 PM |
Saturday | 09:00 AM - 03:00 PM |
Sunday | Closed |
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