Magic Nails

+1 479-410-3410

2308 Fayetteville Rd Ste 1500, Van Buren, AR 72956 United States of America

Open Today: Closed

Quick Facts About Magic Nails

Magic Nails place has received a mix of positive and negative comments, which provides insight into both its strengths and weaknesses. In analyzing the comments, several key points can be identified:

1. Excellent and creative service: Laura is praised for her ability to go above and beyond to provide unique and personalized nail styles. This indicates that Magic Nails place has talented and innovative technicians who can cater to customers with specific preferences and requests.

2. Friendly and respectful atmosphere: Multiple comments highlight the kind and respectful nature of the staff working at Magic Nails place. This suggests that the shop fosters a friendly and welcoming environment, which can make customers feel comfortable and valued during their visits.

3. Inconsistent treatment of appointments: Some customers express disappointment and frustration with the salon's handling of appointments. They report having to wait longer than expected while walk-ins were given priority. This indicates a weakness in the shop's organization and potential mismanagement of time and resources.

4. Inadequate attention to detail: Negative reviews mention instances of poor nail care, such as bleeding and incomplete or chipped nail polish. This suggests that there might be a lack of attention to detail and quality control within the salon. Inconsistent service quality can greatly impact customer satisfaction and loyalty.

5. Lack of professionalism: A customer mentions feeling neglected, as the main technician made them wait and left without attending to their appointment. This indicates a lack of professionalism and customer-focused approach in managing appointments and providing prompt service.

6. Pleasant and gentle service: One customer emphasizes the gentleness of the technician Connie, which suggests that the employees at Magic Nails place prioritize customer comfort and satisfaction. This can be seen as a strength in terms of providing a pleasant and relaxing experience for customers.

7. Positive overall experience: Comments praising the overall service at Magic Nails place highlight the satisfaction of customers with the end results of their nail treatments. They appreciate the expertise and skill of the technicians, suggesting that Magic Nails place is capable of delivering high-quality services.

8. Dissatisfaction with value for money: A customer expresses disappointment in the quality of the nail application, highlighting that the nails felt tacky and chipped quickly. This suggests a weakness in the salon's ability to provide long-lasting and durable results, especially considering the premium price charged. This customer's negative experience indicates a possible lack of consistency in service quality, impacting the value customers perceive in their services.

Based on the comments received, Magic Nails place has strengths in terms of personalized and creative service, a friendly atmosphere, and overall customer satisfaction. However, weaknesses in terms of appointment management, attention to detail, and value for money have been identified. These areas should be addressed to ensure a consistently positive customer experience and to attract and retain new customers.

Best TL Reviews

Laura always goes over the top for me. I am pretty difficult because I don't usually do normal nail styles but she is amazing and has her own great ideas!

The shop in general is great, everyone is very kind and respectful and the atmosphere is wonderful.

Stop by and schedule an appointment. You won't regret it!

Absolutely awful experience. They don't care about appointments, I waited 30 minutes for my manicure and pedicure while they let two walkins get a pedicure. When they finally got to me the lady cut my thumb and it was bleeding when she filed. My nails look horrific. They aren't even fully painted and it's already chipping off. It seems they only care about their regulars and not getting new customers. The main lady made me wait for someone else to get done even though she was free to do them and she just left. Will not be back.

My daughters first time to a nail salon and it was a sad time. We made a reservation for 6 people. One of those reserved spots was for my 5 year old daughter. I understand they were behind and there were people waiting but 2 walk in's came in and they started on them and did not start my daughters nails. My SIL finally asked the lady to quit doing her Pedi and do my daughters nails. She took nail polish and painted my daughter's nails on her knee. I could have done that at home. She didn't clean, clip, file or anything. Not impressed. I don't know that I'll go back there.

Everyone there is so sweet, and Connie was very gentle, unlike a lot of places i've been to. She did such a good job on my nails I am so happy with them ♡!

These ladies always do such a great job! ♥️

The ladies that helped my mom, sister, grandmother and I were so kind and made us feel very comfortable. They were constantly making conversation with us and were so sweet! We all were so happy with the way our nails turned out. Highly recommend!

I really didn’t want to write this review, but I couldn’t justify spending over $50 for my nails and toes to be painted with shellac and it be done so poorly. I recently relocated so I attempted to find a place closer to home to get my nails done. They were very basic, no design etc. The shellac was painted so thick that apparently it didn’t cure under the light and I had no idea until I crawled in bed and the right big toe smeared and ruined my $100 set of sheets. My nails had a very tacky feeling to them. My nails did the same thing. I’ve gotten shellac for 10+ years and I’ve never had an issue until now. Tacky nails and toe nails. Beyond chipping. I’m on day 4 and they since “fixed” them only for them to do the exact same thing. They were painted way too thick and didn’t cure properly at all either time. I’m out $150+ dollars for one simple nail salon trip. I will not return, nor will I recommend. I’ll make the drive to Alma and be done with it. To say I am upset would be an understatement.

Katie did AMAZING ON MY NAILS ????????