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Mai's Beauty Salon

+1 614-433-0510
1492 Morse Rd, Columbus, OH 43229 United States of America
Open Today: 10:00 AM - 07:00 PM

Quick Facts About Mai's Beauty Salon

Mai's Beauty Salon has both strengths and weaknesses based on the comments provided. In order to provide a comprehensive analysis, we will discuss each aspect separately.
Strengths:
1. Professional service: One customer mentions that Mia's service is always professional and that she has been going to her for over twenty years. This indicates that the salon has built a strong reputation for providing quality service.
2. Talented staff: Toria is praised for her skill in lash application. She is said to be amazing at lashes and very nice. This suggests that the salon employs talented and skilled professionals who are capable of delivering satisfactory results.
3. Affordable prices: Another positive aspect mentioned is the affordability of lash services. The customer mentions that prices start at $30+ for lashes, and Toria removed their lashes from another shop and replaced them for $60. This indicates that the salon offers competitive pricing in the market.
4. Multi-service salon: One customer mentions that Mai's Beauty Salon offers various services including nails, hair, brows, and lashes. This can be considered a strength as it provides customers with the convenience of getting multiple services in one place.
5. Clean and beautiful establishment: One customer who went to the salon for nail services mentions that the establishment is clean and beautiful. This suggests that the salon prioritizes maintaining a clean and aesthetically pleasing environment for their customers.
Weaknesses:
1. Poor eyebrow waxing service: One customer had a negative experience with eyebrow waxing and warns others to stay away from the salon for this service. The customer claims that their daughter's eyebrow was stripped right through the middle, and the salon did not apologize for the mistake. This indicates a lack of attention to detail and poor customer service in handling the situation.
2. Questionable lash glue quality: Another customer had a negative experience with lash services. They mentioned that after getting their lashes done, they developed a hordeolum (eyelid bump) and had to have their natural lashes removed as a result. The customer attributes this issue to the poor quality of the glue used by the salon. Additionally, the customer expressed dissatisfaction with the salon's customer service and their defensive response when questioned about the glue. This highlights a potential lack of professionalism and accountability in handling customer concerns.
3. Long wait times without an appointment: One customer mentions that there can be long wait times if you don't have an appointment. While it is positive that the salon is in demand, the long wait times can be a drawback for customers who are looking for a more efficient and timely service.
In summary, Mai's Beauty Salon has strengths such as professional service, talented staff, affordable prices, a multi-service salon, and a clean establishment. However, it also has weaknesses including a poor eyebrow waxing service, questionable lash glue quality, and potential long wait times without an appointment. These weaknesses may impact the overall customer experience and the salon's reputation.


Best TL Reviews

Do NOT trust them to wax your eyebrows!!!! My daughter's eyebrow is stripped right through the middle!!! HOW DID THEY DO THAT!!!! And they had the nerve to not be apologetic!!! I am going to try to post the picture. Stay away from this place.
Mia's service is always professional. I love her so much she does such a wonderful job. I've been going to her 4over twenty years
Toria is amazing at lashes and very nice. Lashes are very affordable at $30+. She removed my lashes from another shop and replaced them for $60. I would definitely recommend her. My lashes are full and long. She will do anything to customize the look you want.
It breaks my heart to write this review, but I have to because I never want anyone to go through what I have gone through. I have been getting my lashes done for over five years (from another establishment), and I have never had any issues at all. I got my lashes done in August, and I loved them despite them feeling heavy. I mentioned that I wanted fuller lashes. I guess fuller lashes meant having more glue than usual, but the quality of the glue is questionable.
I developed a hordeolum in September, and I immediately rushed to Mai’s to remove the lashes as per the doctor’s recommendation. The customer service was so poor, and their removal product took my natural lashes off, but that was not the worst part. The worst part is that months later, I still have the hordeolum and I have to see an ophthalmologist next week. I tried to drink prescribed antibiotics, and do constant heat compresses, but nothing has worked. They were defensive when I questioned them about their glue. It's safe to say that I will not return to their establishment for a lash service.
1st time going there to get my nails done because my normal place was full. I walked in, waited 10 minutes and received a balance w/gel polish. The tech did an amazing job. Priced reasonable and the establishment was clean & beautiful. I will definitely be back.-Felicia
I had got my eyelashes done from here. They lasted 2 weeks and I was ready to removed them. They was super hard to come off tried with eyelashes oils and water. They wouldn’t still come off. they eventually came off taking off most of my eyelashes. I’m not sure what they use to removed them. But never again never again. My eye were in pain and very red over the course of trying to remove them
I’m always pleased when I leave here. Although your waiting a long time if you don’t have an appointment! Mai is the best there!! I would recommend making an appointment before coming so your not waiting a long time
This is one of my favorites salon! You can get all services at one place. Nails, Hair, Brows & Lashes

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Mai's Beauty Salon Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
Planning
  • Appointments recommended

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 07:00 PM
Sunday Closed

How to go there

Location